Dr. Sharma at Trails Family Medical genuinely saved my father's life. Dad is 90 years old with…read moreserious heart conditions, and when other doctors dismissed him because of his age, Dr. Sharma was the one who actually listened and went to bat for him. He recommended practical changes -- simple things like adding vitamins and whole food diet to Dad's daily routine -- that made a noticeable difference in how he felt. At one point, a nurse practitioner at a different practice was pushing for heart surgery. Dr. Sharma took the time to review everything carefully and advised against it. He was absolutely right. Because of his judgment, my father is enjoying a normal life right now instead of being confined to a hospital bed. Both my Dad and I are patients here. What sets this practice apart is that Dr. Sharma treats you like an actual person, not a chart number. He never rushes through appointments, he explains things clearly, and you can tell he truly cares about his patients' wellbeing. I cannot recommend Trails Family Medical and Dr. Sharma enough.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

No irlonda and ma Ashley were very helpful with my care and very nice. They were so sweet and took…read moresuch good care of me.

I do not recommend anyone to come to the Tropicana and Jones Care now location , go to a different…read morelocation if you have to cause we've never had a bad experience at any other location we've ever been to until tonight. Our experience here was awful. I'm a single mom with a new born at home, my 12 year old is sick and her throat was hurting so we rushed to the after hours urgent care because the one we normally go to was already closed. We checked in and let the front desk lady know that we would wait in the car after we registered because the lobby was full of sick patients and I have a newborn at home and I cannot risk getting the baby sick. She was very rude with us and said because we were a walk in appointment we were not to leave the lobby bc if we did we would lose our place in line. I said it usually lets us know what number we are in line in the txt message link they send to our phones and she said well I can't force you to stay here but if you leave and they call you then you will lose your place in line. I didn't want to risk getting sick so we waited in the car and kept refreshing the link until it was time for us to go back inside the lobby. It said there was 4 people ahead of us in line so we walked to the door and rang the door bell several times and she wouldn't open the door. It was freezing outside so I told my daughter we could go wait in the car and try again when there was one patient ahead of us. Once it alerted it us that we were next we walked up to the door again and rang the door bell over and over and she still did not answer the door for 6 min. Finally she buzzed us in and we took our seats waiting to be called. it said there was one person ahead of us in my txt message link. We sat in the waiting room for another 45 minutes watching everyone go back to be seen until I finally stood up to go ask why they haven't called us back yet? She replied the nurse called your name and you were not here. I told her that we were in the lobby and nobody called our name. Their front desk girl who was working at 9pm on May 18, 2026 was rude and had a bad attitude. She said we had to start our wait all the way over because we weren't there when they called our names and that there was an error on our registration paperwork. Mind you it is now 11pm and the lobby was still full. She didn't care my child was sick and didn't feel good, and that we had been waiting this whole time. It honestly could've been possible that the nurse called us back when we were stuck outside the front doors when she was taking forever to buzz us in the lobby. the owner should check the cameras and the time stamp. I paid a sitter to stay with my newborn so I could even bring my other daughter in. The whole thing was honestly a waste of time. She could've been nice about it and said I will get you back there immediately since you've been waiting but because she said we had to start the whole process over I was furious and left. We will not be coming back Get a new receptionist

Jennifer Powers has been the most amazing and caring assistant I have ever experienced. It feels…read morelike European health care where they actually care and it's not just a money mill and you're a number, because that's how this country's health care works. She is very knowledgeable and compassionate, I wouldn't know what I would do without her to overcome my waiting time until surgery.

This place has the absolute worse front desk ever. Can't make appointments, can't get through to…read moreyour doctor, can't get information for life saving prescriptions . They treat you as a subhuman not worthy of dignity here.

I was impressed with the compassionate staff and clean space. The provider and front desk staff…read morewere both really friendly and professional, no burn out here. Located upstairs in the mall, no long lines, and free parking right out front. Off beat location but worth it. I could recommend this urgent care to anyone.

I was visiting Las Vegas, had great pressure in my ears along with a headache. NP Christian was…read morethorough, friendly, easy to chat with, and very professional. The office was very clean, front desk staff was also friendly and professional. I would recommend this urgent care to anyone who needs care in LV. I'd rate it 10 out 10 for the whole experience.

So i took my son on friday and they send me home saying was just a heartburn and give me a medicine…read moreto give him only for 3 days wich i did . on tuesday my son was rushed to the ER and diagnosed with type 1 diabetes with his glucose levels up to 420 . this people didn't do their job and thank God i took him to get checked and and caught him on time bcs it could've went south. I DONT RECOMMEND THIS PLACE TO ANY PARENT.

Great facility Doctors are very helpful and knowledgeable !…read moreI came in with an issue At closing time and they took me anyway! Awesome

Bravo!!!! This doctor truly cares!!! I'm having abdominal issues, and I reached out to Dr. Lissau,…read morewho answered my call! Very patient and answered my questions pertaining to my issue. Over the phone, he advised me about what I needed in medical testing. Very friendly and extremely professional, as well as knowledgeable about medical issues. He can also provide house/hotel room calls for a large fee, which sure beats an expensive emergency visit to a local hospital, if needed. I highly recommend his services, if you're an out of state visitor, and you need urgent medical advice/care and in a timely manner. If you're sick, call Dr. Lissau!!! Highly recommended!!! I received excellent care/advice! Outstanding experience!!! Thank you, Doctor!!! And there you have it, Yelpers!!!

My husband and I traveled to Las Vegas from March 13th to 16th. Unfortunately, he wasn't feeling…read morewell before our arrival. Despite this, we had already booked our flights, show tickets, and NASCAR tickets. We hoped he would improve, but it turned out he was experiencing symptoms of a severe respiratory infection. The last thing we wanted to do was take a cab to a local Urgent Care. We found Dr. Lissau on Yelp. He spoke with my husband for about 15-20 minutes and agreed that he needed an antibiotic along with some over-the-counter medications to alleviate his symptoms. We were staying at the Bellagio, and Dr. Lissau knew the contact number for the Walgreens across the street, so he called in a prescription for us. We were charged $210, which was money well spent. He accepts credit cards or Zelle. We are grateful for Dr. Lissau and have shared his phone number with our friends who visit Vegas frequently. BTW, finding Dr. Lissau was the only luck we had that weekend. LOL

In the spirit of NOT handing out 5-star reviews like candy anymore, here goes. Since 2023, I've…read morebeen seeing Optum Urgent Care at Rancho & Charleston for almost any medical reason, and they're IDEAL. Unlike PCPs, Optum U.C. is open 24-7; usually not crowded; and equipped to do x-rays, CAT scans, etc., during the same visit. Optum U.C. stitched up my bleeding eyebrow from when I fell off my bicycle landing on my head, they examined a 4-year-old lesion in my upper-left earlobe later diagnosed by an ANTI Reservoir Dogs dermatologist as cancer, and they now have me well on my way to recovery from a 3-week lingering dry cough. Besides being impressed with the professional/friendly service from front desk to doctors, I constantly refer to Optum's easy-to-read, 5-page report of everything that transpired -- invaluable toward ensuring consistent successful outcomes for me. Thank you!

Wildly unprofessional nursing staff that wants to argue with a patient about their health without…read morelooking at any information. Charge nurses did not let me see a doctor. I brought all my paperwork, and they refused to take one look at anything. Reoccurring issues from E. coli poisoning, and they did not even take it seriously. These people are not here to help you.

A good 5 star for me. Thanks Elijah for the hospitality a…read moregood guy, and got me in and out quick!

I waited 4 hours just to get a strep throat test that I already knew I had because I needed…read moreprescription medicine for it not a single employee there took their job seriously nor did they care about any patient that walks through those doors this place should be shut down.

Excellent quality of care. Elizabeth and team were thorough, thoughtful , explained results in…read moredetail and were very friendly. Thank you !

I told them last night I could feel the cold coming in and I needed to prepare for a drive to…read moreCalifornia (SF) right the next day. Sent me home after an hour. Got med next day, instructed to take it when needed. 24 hours past and 1/2 of my drive. The fever is burning me up suddenly to 7 out of 10. "Oh i need to take med." Guess what. Lidocane, the throat NUMBING medicine, not a cold/fever med. 3 hour drive left and I am not doing well

I tried Tread after a friend introduced me to some of the Strip Barbell members, and one of them…read moreconvinced me to try a class. She also is one of the trainers there Mariela, take her class if you can! So glad I did. It's a 45-minute class with great music, clear instructions, and an atmosphere that keeps you pushing. It's challenging in the best way and really easy to follow, even if you're new.

DON'T waste your time. I drove about 20 minutes to try Tread Vegas as a first-time guest and was…read moremet with unprofessional, rude, and inconsistent service. Savanna didn't have me listed as attending, even though I was confirmed as a guest visitor and had already signed the waiver. She told me I couldn't work out because I didn't arrive 15 minutes early--yet someone walked in after me and was allowed to join in on warming up and work out immediately. If this is truly about "safety," it should apply to everyone equally. The guest care was disappointing: it took her a few minutes to even greet me, there was no warmth or welcome, and no attempt to problem-solve or accommodate. The only solution offered was "someone will call you later." Why would I come back after being treated like that? This experience reflects poor customer service, lack of compassion, and weak front-desk management--especially for new guests. If the waiver is signed and you're confirmed, the rest shouldn't feel this messy or unfair. NOTE: I checked my email and a copy of the waiver I signed was there. Not sure how or why they didn't have it. FACT IS I still wasted the gas/electric and more importantly, my time! It's too bad because I was looking forward to trying something new. I'm pretty fit but wanted to switch up my routine.