We were patients for years. Something shifted. They pressure you constantly. They guilt you if you decline and shame you. They ask questions they should not like "why do you have two insurances and now none?". If I say I want a cleaning give me a cleaning. Instead I got pushed hard into exams for my kids and treatments and flouride and god knows what. The myobrace was the biggest scam of all. My mother also saw a dentist here and her tooth under her crown became infected. Then my husband had a crown fall off. This place is a mess. Dr. Chen also pushes hard. $$$$$ read more

Chrysler is a scam artist ! All she does is pretend that she cares and tricks you into doing things you don't need to do...I got a crown from her about a year ago, found out recently from another dentist that I have to a chipped tooth inside that crown. She new I had a chippedtooth inside this crown because she took X-rays of it when I had it done and that was the reason for me to get the crown ! She just left it so it can get worse and for me to come back again to get it fix! I'm in the process of also taking her to small claim court for this. All she does is want your money and act like she care! She is evil and money hungry and do things to you that don't need to be done ! Warning don't go here unless you want to get lied to and trick to come back again to get more money out of you and you're insurance ! Karma !!!! read more

In January 2022, Dr. Young crowned a cracked molar for me while I was visiting San Mateo. She did a fabulous job. The tooth was too far gone for a ceramic cover and she fitted me for a gold crown. It gave me great relief. More than that, I discovered the Cocofloss toothbrush and floss that are available in her office. My gum area was extremely sensitive and yet needed to be kept clean. My electric toothbrush felt too rough on it. Since January I have used their toothbrush and floss almost exclusively. My gums have never looked better. Even my hometown dentist commented on this. The Cocofloss toothbrush cleans between the teeth so effectively that flossing often almost seems unnecessary. When I floss before brushing, the floss removes almost all the plaque. Brushing and flossing are no longer a chore. I have not given up my electric toothbrush, but I use the manual toothbrush more. Where do I post 5 stars? read more

Warning: Dr. Cu is out-of-network for most dental PPO plans. I noticed that Dr. Dely Young is on my dental insurance plan, so I called to make an appointment. The receptionist told me I should schedule with Dr. Chrystle Cu, her daughter. Having had insurance hurdles before where an out-of-network dentist visit was not covered, I told her that I want to see Dr. Young just to be safe. The receptionist told me that for cleaning, my insurance plan covers 100% for an out-of-network dentist; it is only with certain dental work that my insurance plan covers a portion if done with an out-of-network dentist like Dr. Cu. I trusted her and scheduled a cleaning with Dr. Cu. When I arrived, after I had parked, waited, and climbed into the chair, Dr. Cu finally tells me that my cleaning visit is *not* covered 100%. The fee I had to pay was minimal, so I went ahead with it because I already took half day of work for this. However, I am disappointed that I got tricked into this, thus the 2 stars off. read more

Chrystle is an excellent dentist. Technically adept and experienced but also fantastic bedside manner. This is a family practice and it feels as such. Everyone is so polite, sweet and presentable. I've seen Dr Cu's mother as well who is fast and competent. They are good dental practitioners but most importantly, great people you want around you that truly care about you and listen. There are some reviews here that speak to poor price disclosures and some tactical errors. I thought these were overly harsh as I have personally not come across any of these issues. They run a tight ship but people are people and I'm sure some mistakes may have been made. Let me be clear: this is a family practice where they practice good dentistry and build long standing relationships with their patients. It's not going to be your assembly line union dental office where you are rushed for station to station. You will leave here with healthier teeth, feeling positive and if you're lucky, you might even get a glimpse of Chrystal's charming smile :) read more

Thank you Dr Cu for being so helpful and wonderful! The compassion and help I got from this office was outstanding. I had to get some dental work done and was dreading it. I barely felt the shot she gave me and the filling that was done fixed the tooth that was bothering me due to a chip from a previous old filling. No more food getting stuck in that area! Woo hoo! Thank you thank you thank you!!! read more

Amazing customer service and caring staff. For someone who has anxiety and fear of any type of teeth/mouth related they know exactly what and how to say it. Thank you for being so understanding, so helpful and doing wonderful work on my teeth! read more

Dr. Cu and her staff are amazing for adults, children and the elderly. My entire family has been going to them for over 5 years and we've only had the best experience with Dr. Cu and her staff, who are highly skilled and take the time to understand their patient's needs and cares for them. Couldn't recommend this dental practice more. Would also recommend trying their Coco Floss! The product is great and has been featured in Vogue, Goop, NYMag, etc. read more

I had written a yelp review for Dr. Cu two years ago, but I accidently deleted it due to user error on my part. So I will re-write an updated version again: Unlike most people, I did not find Dr. Cu through yelp. I actually met her right after she graduated from dental school at UOP. I told her I hadn't seen a dentist for over 20 years due to a bad experience when I was a kid. I also did not know how to find one. She told me about all the problems that could come about from not seeing a dentist. Just from talking to her, I knew she knew her stuff, so I took a leap of faith and choose her as my primary dentist, despite her having no real world experience and just coming right out of school. So yes, I am proud to say I was her first patient starting from Dr. Louie's office and followed her to her San Mateo office later on. Choosing Dr. Cu was probably the best choice I have made for my own personal health. It goes far beyond than the outer appearance of my teeth getting cleaned and fixed. My overall confidence has gone up too! I truly believe my teeth would not be where it is now if it wasn't for her detailed work, her persistence, and her educating me on why I need to do certain things. I use to never smile in pictures because I was embarrassed by my teeth, and fast forward to 2011 I smile all the time. It really makes a huge difference and now I take dental care pretty seriously because Dr Cu did not just fix my dental problems, she also helped me prevent them from happening. Since seeing her I have maintained good dental health. Any dentist can do the standard operating procedure that dentist do. The difference is she actually makes you understand on why certain things happen and how to prevent them. I live in SF and although the drive to San Mateo can be a bit burdensome, it is well worth the drive. I know because one time while Dr. Cu was on vacation, I went to another dental practice called Washington Square Park (read my review) in North beach which is a 5 min walk from my apt. I needed to get my teeth cleaned, but Dr Cu was unavailable. This practice (WSP) also got rave yelp reviews, but quite frankly I was not impressed with the dentist there. Yes their office is a super cool modern environment, but a cool office doesn't really help your dental health. They did a poor job cleaning my teeth and I felt it was a waste. So if you are looking for a good dentist that can help you with your dental problems and prevent them, then I highly recommend going to her. read more

Arrived on time for my first appointment with this dentist. She double booked me. She scheduled an "emergency procedure" right before my appointment (which I was told was the first appointment of the day), and it ran over. Way over. I waited for 30 minutes before asking when I will be seen. It was not until then that I was told about the dentist's previous appointment running over. And at that point, I was told it would be another 15 minutes. I had to get to work so I left. Parking situation for this office sucks - you have to have quarters on you. The office itself has a tiny waiting area, which is not the cleanest. Maybe she is a good dentist, if you have all the time in the world to wait for her to see you since her time management skills suck. However, I do not, and I don't appreciate a total lack of consideration for other people's time. read more

I LOVE DR. CU AND DR. YOUNG! I used to be terrified of dentists until I switched to this amazing mother/daughter team :) Their work is exceptional. Dr. Young has straightened my teeth with Invisalign years ago (as well as my stepmother's) and now Dr. Cu takes care of the general well-being of my teeth and gum. I can honestly say I have never felt any pain in this clinic, which is why I am no longer afraid of dentists! Yay! As Dr. Cu work on your teeth, she gives you a thorough explanation to exactly what she is doing, so you never have to wonder helplessly while sitting on the chair, "What is the dentist doing with that scary-looking tool in my mouth?!" (I used to ask myself every time I visited my old dentist in NYC...) This is the most cozy clinic I've been to, and they genuinely care about their patients. When my brother quit smoking (he sees Dr. Cu too), Dr. Young and Dr. Cu were happier than our parents, lol Go to Dr. Cu if you are afraid of dentists, I promise you you will love her! read more

I'm giving Dr. Cu 5 stars not because we're friends (b/c we are), but b/c it was a truly great experience. It's even worthy of my very first Yelp post! Let's start w/ parking. Dr. Cu's office is just a few steps away from a large parking structure where an hour only costs $0.25! That's ridiculous! There's also ample metered street parking, as well as an attended lot at the Mills Hospital, though parking there is definitely pricier. The building itself is covered in ivy and looks like a residence until you step inside and realize that it's a very professional building. Dr. Cu's office is on the first floor to the right. The receptionist greeted me the second I stepped through the door and, as I was a first time patient, handed me the requisite forms to fill out. After no more than a 5 min wait, I was ushered into Dr. Cu's chair. I know everyone says they hate the dentist, but I REALLY hate the dentist! The drilling noises, the splashing water, the xray squares jammed into my gums...Imagine my surprise when the xray machine was entirely electronic! I'm not sure if it was the new "film" or Dr. Cu's gentle touch, but I barely felt the films in my mouth. Dr. Cu went through my xrays with me in detail, which I really appreciated. The cleaning itself was ridiculously pain-free as well. She gave me a thorough flossing and used special mouthwash to show me where to floss. We were done in less than half an hour. Dr. Cu definitely has the magic touch! Unfortunately, it turned out that I need a root canal. Dr. Cu not only recommended me an oral surgeon but personally e-mailed him about my case. Her attention to detail and personal attention really shine through and I've been singing her praises ever since. Go see Dr. Cu, you will not regret it!! read more

In one word, Dr. Cu is amazing. And I found her here, so thanks Yelpers. I'm usually the type of person that is afraid of going to the dentist, so of course I was nervous on my first appointment with Dr. Cu. In only a couple minutes she was able to calm me down and with her gentle hands and enormous patience she "cured me from past traumas" and I even felt confortable, which is great. She will explain every step of her work to you and will discuss with you the best options - from cleaning to deeper treatments. Dr. Cu is really professional and friendly, so if you are looking for a new dentist, I totally recommend her. read more

Dr. Cu is awesome!!!!! She makes me feel so relaxed and teaches me the best way to keep my teeth free from cavities. I am lucky I have good teeth and zero cavity so my frequent visits here have only been for my bi annual cleanings. She even does the cleaning herself which is amazing and she is efficient and super gentle. She always tells me a story before she begins the procedure which is really cool, but sometimes I do feel awkward because I can't respond as my mouth is wide open. [ j/k (: ] Alma is the office Manager here. I love her she is so techie like me. As an engineer by trade, I can relate to her. She even sends me an email prior to my appointment which I need desperately because I am always late (most of the time). Thank you Dr. Cu and Alma for your great service and for keeping me with zero cavities and gleaming pearly smile. You are the best! read more

My wife found Chrystle via Yelp, seeing the great reviews, and it worked perfectly for me given where I live. She is very sharp, young and energetic and high tech. Great bedside manner, and explains things really well, takes photos and shows you where to clean plaque better, floss better, etc. The scheduling was easy and I had a lot of needs to postpone and reschedule which were always accommodated. And finally, the best part was she has a framed Yelp Review with "Best Dentist of the Year Plaque" (pun intended) sitting on a desk in the office which really closed the circle on Yelp. Highly recommend. read more

I had been going to the same dentist in San Francisco for over ten years. Having moved out of the city, though, I really needed to find someone closer to work. I wasn't thrilled about this, but it had to be done. I looked through Yelp and was impressed with Dr. Cu's reviews and decided to make an appointment. I have to admit I was nervous. My last dentist was like an old friend and now I was going to a total stranger. The minute I met Dr. Cu all my fears melted away. Not only is she one of the nicest people I have ever met, she is an amazing dentist. She was so thorough and explained everything to me through X-rays and pictures. She is a very kind person and very good at what she does. I am not thrilled that I have to have a cavity filled, but I do look forward to seeing Dr. Cu again and I am not nervous at all. I know I am in good hands. read more

Dr. Cu is amazing! I've had several dental visits elsewhere where I was nervous the whole time because I didn't know what to expect. I'd be sitting there with my hands clenched and sweating worried about what was going to happen next. This won't happen here, Dr. Cu explains everything even shows you your x-rays and problem areas and gives you several different options as to how to take care of the situation. She is thorough yet gentle and uses room temperature water to rinse!!! I've always had cold water and it wasn't good at all for my sensitive teeth. You can feel her sincerity and she really takes the extra step to make you feel like you're in the best hands, and you are. You get a bag filled with dental goodies and a little extra that Dr. Cu suggests you to use in your everyday brushing/flossing/rinsing regime. From the time you walk in to meet the front office coordinator to the time you sit down on the comfy chair to see Dr. Cu, it's a warm and gentle experience. I recommend anyone looking for a great dentist to see Dr. Cu. read more

Dr Cu is not in my network because my company has PPO but preventative is 100% for mine so I called in to make an appointment. Lucky for me, I was able to make an appointment the same day because my schedule is pretty hectic and I never have time to get my check ups. I have been trying to get my teeth cleaned since I moved to the bay a year ago... Dr Cu and her whole staff was very friendly and informative throughout the whole process. The office is nice, clean, and professional. All of her equipment is new as well. There are a few things they did that I thought went the extra step when it comes to customer service. The assistant applied Vaseline on my lips without me asking (my lips always crack and bleed during long procedures). When they dyed my plaque they showed me in a mirror so now I know what areas i need to hit more while brushing. The actual teeth cleaning was fast and painless. Will come back again in 6 months to get them cleaned again. read more

I like Dr. Cu! She makes visits to the dentist fun! Seriously. She does an excellent job explaining what to expect before each procedure. She's good at letting me know the condition of my teeth. I've been to several dentists and they've been all pretty good but they didn't make my visit as enjoyable. It's nice having a dentist that I can feel comfortable enough to go regularly. read more

Really appreciated her holistic approach to determining the "root" cause (pun) of my pain. as we stared at my xray she systematically ruled out possibilities. well done, dr Cu! read more

Dr. Chrystle Cu is top notch. Both my wife and I go to her and we were very happy with our experiences. She is friendly, warm and welcoming. She is very thorough with her examinations. Explaining step by step so that I felt comfortable and at ease on the chair. You can tell she really cares about her patients and the health of their teeth. She also has a great smile and a nice set of teeth, so you know she practices what she preaches! read more

My previous dentist was OK. He has a really swank office in San Francisco--state of the art technology and a harem of hygienists billowed around his work space constantly. However, he was pricey and sometimes I felt like he was bit of a salesman in a dentist's coat. So, I went to Dr. Chrystle Cu for the first time for teeth cleaning and mouth guard replacement. When I arrived, I was surprised to find that her office was simple and quaint. No bells and whistles, no flat screen TVs and no harem of hygienists. Instead you are met by Dr. Chrystle herself--she shakes your hand and goes through everything with you. And I mean EVERYTHING! She washes her hands first (good bedside manners), then gently cleans your teeth, polishes, flosses and talks to you about mouth guards and which one is right for you. She also offers you fair pricing for those items that aren't covered by your insurance. There was nothing salesly, nothing fake or pretentious. I had forgotten how nice it was to just go to someone who isn't there to sell you teeth whitening or Invisalign when you don't need it. The office was devoid of the smoke and mirrors of most dentists' offices and Dr. Cu was kind, knowledgeable, gentle, honest and professional--everything a dentist should be. read more

Dr. Cu and her staff are amazing! My family could not be happier with their office. Recommend her to everyone I know

I had two great dentists at Family Dental. Unfortunately that practice seems to be a jumping off point for great dentists to start their own practice or move on. I wanted to find a dentist near work and found Dr. Cu on yelp. Dr. Cu is fantastic! Very thorough and very fast. She even presented a list of flavors for polishing after cleaning - how cool is that? Her assistant Ashley was great too. She narrowed down a discrepancy on my insurance saving me time to resolve the issue with Delta. To top it off, I got a greeting card welcoming me to the practice. Great client support and service! read more

Having recently moved to the Bay Area I was looking for a new dentist and tried out Dr. Cu. She's a very congenial person and very professional! I liked the fact that she explained every step of my cleaning and discussed what were the best options for dental preventative care in the future. She's also good about cleaning around sensitive teeth/gums and is seemingly open to constructive feedback. I've found the most convenient parking to be in a parking structure on the corner of El Camino Real and 2nd Avenue. It cost me $1 for 2 hours on a weekday, which was plenty of time for the dental cleaning. read more

I used to hate going to the dentist. All my memories of going to dentist were associated with pain...until I went to Dr. Cu. Couple days ago I went to Dr. Cu for second opinion regarding a 'very small" cavity that my previous dentist told me I had. I was a little confused b/c the hygienist( who took my xray) said I didn't have any cavities but the dentist said I did. He didn't really explain anything to me except to come in to get my tooth filled. After asking around, I brought copies of my x-rays to Dr. Cu. Her office was located across from Mills Hospital which made it very easy to find with lots of parking. I felt comfortable as soon as I sat down on the patient chair. It was very roomy and I didn't feel claustrophobic. As soon as she saw the x-rays, Dr.Cu immediately noticed that they weren't taken correctly. She quickly took new x-rays for me herself and good thing she did b/c the part of x-ray that was originally flawed showed that I had cavities there as well. I ended up having 4 cavities. Dr. Cu was AMAZING at administering the numbing shots...to my surprise they didn't hurt at all!!! Not only were the shots not painful, the drilling and everything else wasn't either. She was also very knowledgeable with the materials she was using and took her time to explain to me what she was using/doing. Thank you Dr. Cu for making the usually traumatizing procedure pleasant and painless!!! read more

I have been trying to find a stable and easygoing dentist for a few years now. Now that I moved back home from college, I decided that I need to see a dentist ASAP. I hate going to the dentist because of my past traumatic events. Going into the dental office, I was nervous. However, Dr. Cu and her staff made me feel very welcomed. She asked me questions and showed concerned. She genuinely wanted to help me fix my problems and make love my smile. During my cavity filling, Dr. Cu told me step by step what her next plan will be so that I was aware of the situation. She is very gentle and caring. read more

This review is long over due. My husband and I work in Burlingame so we found Dr. Cu through Yelp as well. She is very knowledgeable, kind and very patient. Her staff is amazing as well. Very accommodating and very thorough with her care. She explains every procedure and gives options. I come in for my lunch break and she was able fix my filling and clean my teeth in about an hour. She is quick, careful and very gentle. There are not many practices out there that provide the care she does. Tips: If you are going for the first time, her office is located in a historical building. It is located right next to US Bank, so you can easily pass it up. There is a public parking garage approx. 1/2 block away, so you can walk to her practice easily. The cool thing, she has over 31 flavors of fluoride when she cleans your teeth. She has a computer screen that takes screen shots of your teeth so you can see everything she does before and after. She's a great Doctor, she has a great staff. Thank you Yelp for helping us find her practice! read more

I found this office through its great yelp reviews. I have not been to the dentist in years and was very nervous. I used to hate going to the dentist when i was younger, but after my visit with DDS Cu I am eager for my next visit ( I know that might sound strange) I was very pleases with the office, it was just clean and tidy and I got a good vibe from it. Like I said before, I have not been to a dentist in like 6 years but on my last birthday I decided I better go. She was awesome, and her staff was awesome as well. Everything was explained to me which i really liked. I knew I wasnt just another client. She took the time to sit and talk to me about a lot of different things, mostly about my oral health , but I could tell she cared about what I had to say. Ended up that my oral health was in pretty good condition, with the exception of a few cavities... But I got x-rays, a cleaning and polishing and flossing. I am going back in another week or so to take care of my cavities but I am looking forward to it. I enjoyed coming here and felt like i could tell them if something was hurting or bothering me. I didnt feel pressured to do any procedure. I liked it. I am a new client and if your looking for a new dentist I suggest you give her a try read more

I recently had my first visit with Dr. Cu for a standard exam & cleaning. From my first contact with her office to make an appointment I was greeted by a friendly and professional staff. I was able to schedule my visit via email with Alma and send all of my insurance information ahead of time. Dr. Cu brought me right in on the day of my appt and she carefully went over my dental/medical history. Since I don't have any problems with my teeth and it was only a routine cleaning Dr. Cu let me know that xrays were not necessary (most dentists try to do as many services as possible so they can bill your insurance!). Dr. Cu does the exam and cleaning herself rather than delegate to a dental hygienist but she did have a hygienist who was very helpful throughout the process. They had this neat pink stuff that they put on my teeth before the cleaning to show the areas where I had tartar build up and Dr. Cu showed me the best way to floss to address my 'problem areas.' Overall, it was a great experience (for the dentist ;) and I've already recommended Dr. Cu to friends and co-workers! read more

I scheduled an appointment here with Cu cause she had the best reviews. When I showed up for my appointment they had switched me to a different dentist. Because I am self pay I asked them upfront to tell me what the costs of a number of average procedures were; they gave me a list that seemed reasonable. When I checked out it was not at all consistent with the pricing we discussed. When I asked for explanation they said the prices they had quoted were per quadrant (for 1/4 of your mouth) and hence the final bill was 4x. I don't respect business that aren't upfront when directly asked or give full disclosure. read more

Got invisalign with Chrystle Cu and everything went smoothly. I've heard that nobody gets their teeth exactly straight with one set of invisalign and Chrystle didn't mention that upfront, but that's just hearsay so I'm not going to hold that against her. Service is a little bit too good, which is the perfect amount of good. Like Chick-fil-A good. No complaints and my teeth are straight. read more

i am actually reviewing the dentistry as a whole. i've been seeing dr. cu's mom, dr. young, since i was 5 or so (20 years ago) so i am very familiar with this dentist practice. dr. young has been very good to my family and is always looking after my needs...believe me, i get a lot of crap for not flossing twice a day. when i'm in her chair, i feel like i can still get all groany and squirmy like i'm still 5 without judgement. through the years, i've watched as she upgrades to the latest technologies and tools...and they are definitely with the times. i have recently had the pleasure of meeting dr. cu and having her work with me a little bit and will look forward to the day when she becomes my primary dentist. as a mother-daughter team, i think they're great and it makes the fear of going to the dentist less frightening. i also can't forget about alma, their assistant. i've known alma since my teen years and she, too, has taken care of me and my family. she makes sure i get in every 6 months and helps work around my schedule. my husband had his first visit today and i can't wait for future kids to make their way into these doors. read more

I started seeing Dr. Cu toward the end of 2010 via a friend's referral, and I've been very happy with the service I've received. I've never had to wait more than a couple minutes for an appointment other than to fill out paperwork the first time. Alma at the front desk is fantastic and very organized. Dr. Cu has filled several of my cavities and performed a deep cleaning, all with great care and minimal discomfort. She explains everything thoroughly and makes sure that I'm comfortable throughout and after the appointment; she even personally called the day after my first deep cleaning to follow up and make sure I was doing ok. She's also aware of how much I'm paying and recommended waiting on a few things until my better insurance plan kicked in the following year. I've grown used to doctors pushing procedures and medications no matter the cost, so for her to suggest waiting was a great relief. Parking is also a breeze. There's street parking as well as the Mills Health Center lot across the street. Although I live in SF, I find the drive to see Dr. Cu in San Mateo worth it, and I intend on sticking with her as my dentist for as long as I'm here. I know nobody gets super excited about dental appointments, but I can assure anyone that a visit with Dr. Cu will be pleasant, quick, and relatively painless. read more

I actually found Dr. Cu via Yelp and made an appointment after reading the reviews. I have to say that I was equally impressed as all of my fellow yelpers. She is one of the best dentists I have ever seen, and I have seen a ton!!! She was very thorough at explaining everything and making me feel at ease. I used to despise getting routine X-rays, but she uses a digital machine and explained all of the photos to me so that I understood everything. I appreciated that as I had never even seen my dental X-rays before! This was also my first experience where an actual dentist cleaned my teeth as opposed to a dental hygenist, which was also great. As she cleans she describes everything in detail and always makes sure you are comfortable and feeling okay. Overall, that process was painless and quick and my teeth look great :) If you aren't happy with your current dentist, I highly you suggest you book an apt with Dr. Cu...you won't be disappointed!!! read more

Like most people I hate gooing to the dentist. I haven't been to one in a while. It was time to go so I decided to look on yelp for some reviews on dentists in the area when I came across Dr. Cu's reviews. I decided to make an appointment. When I got there Alma at the front greeted me. She was very nice. As I was filling out my paperwork she called my insurance to find out what my coverage was before they even worked on me. Come to find out Dr. Cu is an out of network provider. Becuase of all the good reviews I decided to go ahead with my appointment and I explained to Alma I didn't want to pay an arm and a leg for the services. She kindly gave me an estimate and it was cheaper then I expected. Many times dentist offices don't do that and when your done they give you this ridiculous bill. When I went in to meet Dr. Cu I was very surprised to find out she was around my age. That's always nice. She is a very caring person and makes sure she explains everything she is doing while doing it. She even shows you your xrays on the computer(very cool). The whole time she was working on me she kept on asking if I was ok or uncomfortanle in any way. I really appreciated the fact that she actually cared. Come to find out I need a deep cleaning. Alma told me to schedule the appointment 4 weeks out because they like to get the approval from the insurance company first. When I was going to pay for my visit the bill came out to be cheaper then what Alma had quoted me! About a week after my first visit I received a thank you card from Dr. Cu's office. They also sent me a Happy Birthday card a few days before my birthday. Alma called me a few days ago to let me know that they got the approval from the insurance company. I know when I go in for my deep cleaning procedure I wont be hit with any outrageous charges. I wouldn't hesitate one bit to refer anyone to Dr. Cu's office. They are awesome! read more

I've been compelled to write my first ever Yelp review after what was an awesome dental experience with Dr. Cu. She is without question the best dentist I have ever had. I only found her by chance - she was listed on my insurance company's website and happened to be just a couple blocks away from where I live. That turned out to be a bit of serendipity though because she turned out to be a truly comforting, professional, and insightful dentist. My appointment was just for a routine cleaning and checkup. But as others have mentioned, it was the small touches that made it a great experience. She plays great music, she has you wear these plastic eyeglass things to protect your eyes, and she puts vaseline on your lips to prevent them from cracking or drying out. This little office is one of San Mateo's best-kept secrets. Everyone there is warm, friendly, and non-judgmental. I can't recommend them more highly. Make your appointment with Dr. Cu now! read more

Best. Dentist. Ever! I have been going to Chrystle for a few years now. Although I have since moved to San Jose, I still happily make the trek up to San Mateo to see Chrystle. Chrystle simply has every trait you look for in a dentist. She is friendly, thorough, gentle, communicates well, and of course does great work. She does not stack appointments on top of each other, either. This means you will rarely wait more than a few minutes for your appointment, yet you will never feel rushed during your appointment either. Everyone in the office is super friendly as well. Who would have thought going to the dentist could be a pleasurable experience? read more

I'm going to preface this review by saying that I absolutely hate going to the dentist. Dr. Cu has high-tech equipment with digital x-rays and an in-mouth camera that allows her to take pictures of my teeth for future reference. I've never seen this in another office, but without pictures, how can dentists truly remember what our teeth looked like in the past? It's the little things that really set Dr. Cu apart. Like the other reviewer mentioned, vaseline on the lips before she starts her procedures. Her administration of a topical anesthetic was painless. I was amazed I could actually sit in her chair without squirming. In fact, at the end of the appointment, I asked her when she would be doing the filling, but it had already been done and I didn't feel a thing! I was really impressed with Dr. Cu and felt compelled to write this review as I've never really liked going to the dentist before seeing her. Go see her! You won't regret it. read more

Dr. Cu is a wonderful dentist. She makes routine teeth cleanings (which I usually dread) even a pleasure. She's thoughtful about explaining what she's doing so that I'm kept informed and aware, and she's very thorough at what she does. I trust her to tell me exactly what's going on and to give informed opinions as to the conditions of my teeth. Her patient manners are so pleasant! She's kind, personable, and knowledgeable. She also is up-to-date with what is current in the field of dentistry and with best practices. I cannot recommend this dentist enough!! read more