Waltz towing was extremely helpful when I had a flat tire on the ferry. He not only towed my car…read moreto a tire service, he went out of h Is way to take me to my hotel. (A new tire needed to be ordered).

absolutely amazing service!! thank you for restoring my faith after a horrible experience . Very…read morekind, compassionate, took great care of my car. Thank you so very much.

I had a slow leak in my tire and needed it fixed urgently. They fit me in within an hour and fixed…read moremy tire in 30 minutes for such a small charge. Kudos to Kenny and Desira who were SO nice!

I had a very unprofessional experience at this shop. I brought my vehicle in for an estimate and…read morehad it towed due to a flat tire and battery issues. I received no follow-up until I contacted them myself, at which point they provided an unreasonably high estimate. When I declined to proceed with the repairs, they suggested scrapping the vehicle to waive the diagnostic fee--while also stating it was still a very good vehicle. I declined and said I would pay the diagnostic fee. Although I arranged to pick the vehicle up, the shop insisted on delivering it. We agreed on several drop-off times, but they never followed through. Almost two months after the vehicle was first dropped off, I discovered it unexpectedly parked at the end of my cul-de-sac. I had not been informed that it was being returned. I was also home at the time, and no one knocked or attempted to notify me. There was room in the driveway, but they left the vehicle on the street. After I reached out to ask where the key was, I was told (after I had already left on vacation) that the owner had left the vehicle unlocked, with the key under the mat. I asked them to please move it into the driveway--they never responded. I had to call BCAA to move it myself. The same tow truck driver who originally delivered the vehicle immediately noticed significant body damage that had not been there before. He confirmed that the vehicle was undamaged when he dropped it off at the shop and had photos to prove it. I tried to resolve this through email, but the shop's owner, Payden, refused to take responsibility and insisted on a phone or in-person conversation--something I declined in order to maintain a written record. When I indicated I would be filing a small claims dispute, he sent me a rude, defensive, and accusatory email. Since then, he has made a point of mockingly waving at me during school drop-offs where both our children attend. I would strongly caution anyone against using this shop. My experience was unprofessional, dismissive, and ultimately caused damage to my vehicle.

thanks for the great service, quality workmanship all completed in timeframe as promisedread more

At all costs stay away from this dealership. They will lie to you they will cheat you. They are…read moreextremely unprofessional. They have no knowledge of what trucks are worth. They had to outsource what my Ford pick up truck was worth because they had no understanding of market value. They lied about the kilometres on a used vehicle that I was looking at the sales manager. Adam was extremely unprofessional I would never ever recommend this dealership to anybody keep on driving and go to Cam Clark Ford in North Vancouver for their honest and upfront.

Ford was very helpful and understanding with me, great team to deal with, Dale of the front is very…read morevery helpful and answer all my questions, the service manager Brad made my experience so easy and smooth. Will definitely come back for car maintenance in the future!

Made an appointment on Monday, told them I needed a wheel alignment and two front tires, I had…read morepreviously bought tires there and they were familiar with my car. I was to bring my car in Wednesday as early as possible. So after giving them two days notice, they didn't have the tires on hand, and after paying $170 for a "inspection" was told that I needed an alignment, and new tires, and a back tire only had 5 psi... Strangely they assumed that I would leave my car in the parking lot until the next morning. (unlocked, as I discovered) but needing transportation, I left. After driving a few minutes, I checked my tire pressure and found it still had 5 psi. So I called them and asked if they put air in the tire and the response was no because we thought you were going to replace them. (but they didn't have them, even though they had two days notice to get at least two)... returned the next morning. I asked the owner as he arrived to work Thursday morning if it was reasonable to be without transportation for 30+ hours for a couple of tires and a wheel alignment? He replied that it wasn't uncommon! I don't think that is a reasonable standard for any shop! NEWPORT AUTO "home of the 36 hour alignment" I have since found out they often overcharge and under deliver. take your car elsewhere, don't fall victim to this greedy gouge master

Take your car elsewhere. Literally anywhere's. Feed a backyard mechanic beers on the clock and he'd…read moreprobably finish it quicker and still do a better job. Nothing but misleading communication and lies from these guys. Paid $1000 to DIAGNOSE a misfire, which should be a couple hours of work tops. They bill extra hours and don't do the work that they say they will. Wanted to charge an extra 1.5 hours of labor to put my car back together on top of the 8 hours of labor they billed for a simple diagnosis. That simple diagnosis got completed at another shop in 3 hours and i didn't have to wait around for 2 weeks before they touched my car. They also yanked fuses from my car for no reason and left them hidden in the interior (a sick joke for the less mechanically inclined!?) No response from them when i asked why they even opened my fuse box. A shame to the squamish community that we have shady shops like this in operation. Save yourself the headache, keep some cash in your pockets and get your car running quicker by bringing it ANYWHERE other then Newport Auto

I'm not trying to cross a border and get into the country here…read more Do you want to service my vehicle or not. A computer questionnaire is not needed over the phone. Tell me the app price and set a time for me to come in. How hard is that??? Forget it!

It was a pleasure taking my car here for The first time…read more Great service, skilled work, fast, fairly priced. I live in Vancouver and happened to be in Squamish when my car needed oil and differential fluids changed. After trying Great Canadian Oil Change I am tempted to drive all the way back to Squamish next time my car needs work.

I have had my car detailed twice by these great young entrepreneurs and they continue to provide…read moreamazing service ! My car looks brand new! I would highly recommend them! It's convenient and reasonably priced for a fantastic service! Great value!

I've rented numerous times from RentalEqip- always courteous, efficient, reasonably priced, and…read moreoffer good advice. Their tools are always in good shape, well maintained.