Amazing costumer service from everyone from the employees to the technician in the back , Was…read morereally pleased by the details of the service render. Went beyond the normal help normal customer service offers. Used translator to help another customer in Spanish. That's what customer service is about, helping clients and potential client. Service à la clientèle incroyable de tout le monde, des employés au technicien à l'arrière, j'étais vraiment satisfait des détails de la prestation de service. Ils sont allé au-delà de l'aide qu'on offre normalement dans le service à la clientèle. Elle a utilisé un traducteur pour aider un autre client en espagnol. C'est ce qui est du vraie service à la clientèle, aider les clients et les clients potentiels. Increíble servicio al cliente de todos, desde los empleados hasta el técnico en la parte de atrás, estaba muy satisfecho con los detalles de la prestación del servicio. Fue más allá de la ayuda normal, las ofertas normales de servicio al cliente. Ella usó un traductor para ayudar a otro cliente en español. De eso se trata el servicio al cliente, ayudandar a los clientes y clientes potenciales.

Currently in the store because there has been an employee error on my account leading me to go some…read moretime without a functioning sim card. I spoke to the manager, and despite his employees being present and backing me up, saying it was a telus error, the manager isisted on flipping the blame on me because I didn't contact the customer support (despite being aware that my phone was not working for calls). The manager was completely useless, and even rude, refusing to provide basic customer service.

Service très professionnel et honnête. Le technicien était très courtois et amical. Ça ne m'a pas…read morecoûté cher pour ma réparation d'ordinateur et le diagnotic de mon PC gamer a été rapide, mais surtout exact! Je n'ai plus d'écrans noirs.

Excellent response to my initial inquiry followed by professional service. I have worked in the IT…read moreindustry for almost 20 years and top notch computer service providers like Compumatik are hard to come by. Highly Recommended. ***** Très professionnel.*****

Bad customer service, I went to buy a component for my PC but had to add some extra info to get the…read morepart, e-mailed the specifications one week passed by and never got an answer. Found the part on Amazon.com and they got my money. Amazon.ca $80 A.S.N $ 0

I love this store. They are super proficient technically AND they understand customer service. I've…read morebeen dealing with computer sellers for many years and this is far and above the best computer, parts and repair store in Montreal.

Quick and friendly service. Unlike everywhere else I called they did not try and upsell me on a new…read morephone (Mine is a year old) or try and take possession of my phone for 24 - 48 hours. Phone is like new.

My ancient computer (2011) needed fixing. The service person was very understanding. I left the…read morecomputer with him for a few hours. He replaced the battery, fan, tightened the case and upgraded it. I was so grateful for his pleasant and helpful manner. I would recommend this business for expert repairs. 05/2021

I recently stopped by Micro-Boutique after a good 5 years since my last visit. I must say - the…read moreplace hasn't changed one bit. It still has the same horrible service. Like when I bought my first iPod 5 years ago, this visit still met the same slow service. I stood around at the cash - all the while the rest of the store was pretty empty - waiting for someone to acknowledge me... I'd say it took about 10 minutes before someone so graciously accepted to take my money and let me be on my way... When I asked for a 4GB stick of RAM, besides the fact that they were misinformed on what kind my computer required, they went on to tell me that it costs "$130, but I'll sell it to you for $115" - my, what a great deal this must be one might think - well, think again. That same, identical RAM could be bought online for around $45. Essentially, their markup was more than 50%! These are among the reasons I haven't gone back in 5 years and the only reason I went this time was for convenience as it's close to my house, but clearly... nothing has changed since.

great customer service and great price! I had come in to get my computer cleaned due to a spill and…read morethe owner cleaned it in a timely manner and did a great job at it!

Great knowledge service, very reasonable prices, fixed my laptop as new , very happy with this…read morestore Mo is a professional , very knowledgeable Between vanier college +Du college metro

I'm about to find out - Monday, after the holidays is when I bring in my HardDrives... proprietor…read moregets props for friendliness/ lack of rudeness

I called this shop two days ago about my intermittent charging on my just out of warrantee Samsung…read moreA21. The tech who took my call was knowledgeable and asked better questions than the chat at Samsung had. He proceeded to order the part needed when he found they didn't have it in order. Tuesday morning when I called back to check he assured me the part was expected in later that day. Due to me having misremembered my VoIP phone number he was unable to reach me Tuesday afternoon when the part came in. I called back Wednesday around noon and was told to come in any time and that it would take about two hours to complete the repair. I got there around 2:20 and left my phone. I came back to the shop a little over an hour and a half later and only had to wait about 10 minutes for them to confirm the glue had set completely on the phone (new phones need to be taken apart and glued shut again. Talk about making them difficult to repair) . All this for the reasonable fee of 67.84 which included tax. And get this, they include a full year warrantee on the part replaced!! I would recommend this service to friends anytime! Note: you do need to look for the entrance at 273 rue Ste. Catherine O as it is a door to a second floor office/shop location that you will need to be "buzzed" into. Even with my bad knees I feel the stairs up were worth the effort.