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    Christopher Maclaughlin

    4.2 (5 reviews)
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    Response time

    4 hours

    Response rate

    100%

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    Alliance Insurance Agency

    Alliance Insurance Agency

    (20 reviews)

    Southeast

    I was with Alliance Insurance Agency for 3 years. In the beginning, the experience was good. I'm…read morenot saying they necessarily did anything wrong initially; however, over time I became increasingly uncomfortable with the lack of transparency. I was repeatedly told that the policy I had was the cheapest available based on my Hyundai, despite the fact that I'm in my mid-40s, have good credit, and have no accidents or tickets. I was also told the rate was low because the company does not insure anyone under 25--information that doesn't apply to me. Last month, I received my January renewal and was informed my monthly premium would increase by $102. That increase would have made my auto insurance payment higher than my car payment, which is unacceptable to me. When I contacted my broker and asked her to quote Progressive and a few other carriers, I also did my own research. I discovered that going directly through Progressive was significantly cheaper. In fact, the quote I received on my own was $1,649 less for the 6 month renewal than what I was being quoted through the broker. I understand that insurance agencies are businesses, but that level of difference is hard to justify. For that reason, I chose to move on. Paying an additional $102 per month--especially when far better options exist--was simply not something I was willing to accept. I recommend doing your own research as well to compare especially with the economy.

    Zero issues with this company, everyone I've spoken to on the phone has been more than kind and…read morehelpful. Called to renew (and bundle) my home and auto and they helped me get a decent quote. Made the whole process really easy honestly. Communication by text is a really nice option too, so that's a bonus.

    Christopher Maclaughlin - insurance - Updated May 2026

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