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    Christopher Hofelich, DO

    1.0 (1 review)

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    3 years ago

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    Lakshmana Kumar Pendyala, MD

    Lakshmana Kumar Pendyala, MD

    4.5(2 reviews)
    0.0 mi

    Dr. Penn happened upon my mother's care while she was recently in the hospital. I thought he was…read moreassisting her current cardiologist, but as it turned out he has his own practice in Jeffersonville. So, I decided to stick with him in hope my mother will receive the medical care and attention (soft skills) I'd like for her. His practice is located in a nice office park in Jeffersonville. Parking was easy and plentiful. The lobby waiting area is very simple - it lacks warmth and the simpliest decorating touch. We waited a bit long, but it wasn't too terrible. Once we made it to a room the wait for Dr. Penn wasn't bad. I feel Dr. Penn demonstrated the soft skills I seek for my mother. Possessing such soft skills can often translate to the doctor's willingness to share her/his thought process and reasoning for their assessment. Otherwise, the doctor spits out what he/she wants done without offering the reasons for their conclusions and/or concerns, all while sometimes being condescending no matter how many questions you ask to get to the place of understanding. And yes, I am speaking from experience. So...sometimes you must move onward. As with most doctor offices, you'll find plenty of helpful / educational literature regarding your health from the lobby to the room where you'll be seen by Dr. Penn. The private rooms were very clean and neat. Subsequent to my mother's office visit with Dr. Penn we ran into him at the hospital. He immediately recognized us (after that 1st office visit) and showed that he remembered the details of our office visit by asking if we were at the hospital to follow through on what he recommended. We were and he went over the instructions with us again. I was impressed with his taking the time to interact and follow through during an unexpected encounter.

    Dr. Pendyala covered for my normal cardiologist the last time I was in the hospital. He was…read moreimmediately very impressive because he wanted to know my medical history to better understand the results of a stress test. He seemed much more caring than my cardiologist. I immediately decided that I was going to switch cardiologists. Plus, I currently see a cardiac electrophysiologist in that same practice. I'm hoping for a little better coordination of care plus a more caring approach.

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    Lakshmana Kumar Pendyala, MD
    Lakshmana Kumar Pendyala, MD
    Lakshmana Kumar Pendyala, MD

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    Baptist Health Medical Group Louisville Cardiology

    Baptist Health Medical Group Louisville Cardiology

    2.1(7 reviews)
    6.3 mi

    As a health care professional, I am well aware of standards of care and best practices. When faced…read morewith severe cardiac issues of my own, I have been incredibly disappointed in this group. After jumping through all their hoops, many that were unnecessary, to finally get a diagnosis to be treated, I have placed more than 5 phone calls requesting a call back and an appointment with no call back. No response from office scheduler, office manager, practice manager, or cardiologist. They were quick to spend Medicare money to run tests but once the tests came back indicating I needed further care, they didn't follow through to provide it. Very poor patient care and total lack of compassion. I will no longer allow this group to (not) manage my cardiac issues and will definitely not be recommending this group to my patients.

    I saw Rachel. I was irritated when she told me there was no problem even though I was experiencing…read moreproblems and had been for a while. She called me rude several times even though I kept my tone low and even and did not call her names or tell her I didn't believe her. I was irritated but not rude. After about the 3rd time of being called rude and being told there was no problem I said I would like to leave. I had to ask like 5 times before I was allowed to leave. She kept asking me questions and my response was I would like to leave please. She then put in my aftercare chart that I was rude and uncooperative. I would never use this place again and I definitely would not see her.

    Christopher Hofelich, DO - cardiology - Updated May 2026

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