Horrible service years ago with desk staff. Tried going…read moreagain recently and Dr. Yun treated me horribly. I've never been treated with such egotistical, disgusting customer service in my life. Wouldn't recommend this place to anyone.

If you're looking for a team that will do whatever possible to make sure you are taken care of as…read moreif you're family you have found the perfect dentist. Not only are you comfortable through the entire process you also can trust that they will make sure your results are to perfection. I have been through so much with high anxiety since being a child in a dentist chair and I know Dr Yun prides himself on comfort of the patient and top of the line results. His staff is unlike any other and the whole office works together to make your experience serene. I will never go anywhere else because I trust that they will always have my back! I also appreciate and value that they are always on top of the newest technology. A doctor and his staff being willing to learn and grow with the times is priceless in my opinion!

Dr Brya has an amazing way to explain and truly care about my dental health. He took the time and…read moremade me feel satisfied he knew what he was doing. You are not a number at this office. Staff is very friendly with state of the art equipment. Highly recommend.

Very polite and professional. Was great with my kids as well. Facilities are new and very clean and…read moreall staff are polite, well kept and just an overall great dentist. He treated his staff with great respect and not demeaning at all. I have seen many doctors over the years treat their staff like garbage and this is one this that stuck out was how polite he was with all of them. All dental work was top notch.

I initially liked Dr. Carlin until he ripped me off for $1600!…read more I paid $1600 deposit for Invisalign. After 2 week trial I was experiencing significant discomfort and needed to discontinue treatment. Dr. Carlin insulted me by saying "hundreds of thousands" have used Invisalign and you seem to be the only one who has pain.". Perhaps he should read a few peer reviewed studies. I wanted to leave then but Dr. Carlin and his assistant blocked me in until I forced my way around them. Dr. Carlin said they would only charge me a lab fee, but he kept my $1600! And he kept my Invisaligns, AND he billed my insurance.

He is not very patient with kids. I am not impressed with the way he handled my son's dental care…read more We are no longer getting service from this place.

If you are looking for a dental health provider that purposely obfuscates services and costs, does…read morenot follow through on what they say, and offers the added sensory experience of audibly hearing the hygienist fart while cleaning your teeth, then Aspen Dental - Okemos may be the practice for you. They also provide free live entertainment in the lobby, where staff publicly argue with every single frustrated patient about how services and costs were "miscommunicated." It's a little bit like dinner theater, but with dental anxiety. You will be pressured into unnecessary services, while items are rapidly added to and removed from your bill like a shell game. Privacy is optional, as treatment plans and financial details are discussed openly, out loud, in front of everyone. They enthusiastically push services your insurance won't cover and that you don't need, and your total bill can swing hundreds to thousands of dollars with no clear or timely explanation. Personally, I was quoted a multitude of different costs across the same visits, sent a request to pay more than I owed, and was told I "wasn't allowed to leave without paying" despite no one being able (or willing) to provide an itemized ledger. After endless back-and-forth with multiple receptionists and the manager, I still do not have a clear breakdown of current charges and am waiting for them to get back to me. If you enjoy confusion, pressure, public financial discussions, and surprise pricing, all with the comforting background noises of the human body, this is absolutely the place for you. Otherwise, I'd recommend literally anywhere else.

Worst place ever had an appt today to get 4 teeth removed as soon as I walked in gave my info was…read morethen told they cancelled all my appts with out any notice. After this I spoke with Micheal Anderson manager for office was very rude as a manager you are to de-escalate the issue he indeed did not instead he was very rude told me he's not my parent and that he's not there to call to inform me that I had an appt or that it was canceled. When asked for upper management phone number i was told they don't have one and just an email. the email that Anderson gave me was incorrect. As a manager that's disgusting to speak to someone like that. I refuse to be seen again by them and will be reaching out to someone higher. As a representative our job is to help explain and apologize and de-escalate the situation for a manager u have more responsibility and obviously Anderson can't do his job correctly and should be pulled from manager position. Yes Anderson you I hope you read this review I'm going to be contacting higher than management and will make sure something is done for the way I was talked to today. Care quality is so unprofessional disgusting the way they speak.

Top quality care I see Dr Ferraroh (sounds like Ferrari) probably spelt that wrong but been comming…read morehere for 3 years I moved away 2 years ago and drive a hour just to come here. the front desk ladies are the best , very welcoming and warming all around great staff. Dentist take pride and care in their work and go over best options for your needs. Honestly best dentist ive been to in years also affordable and have plans for people who don't have Insurance!

This is a great local dentist. The hygienists are very skilled, gentle, kind, and knowledgeable …read more The office staff is friendly. The location is newly remodeled and conveniently located. My family and I have been going here for years and have never had a bad experience.

LOVE! I've been going to Portnoy & Tu for well over a year now and I just ADORE the practice. The…read morestaff are wonderful, Dr Tu is incredibly thorough and the building is gorgeous. I will never be going anywhere else to get my teeth done as this is such a phenomenal group

I highly recommend both Dr. Portnoy and Dr. Tu. They are extremely professional, yet nurturing and…read morecaring. They focus on being proactive, honest and they are very reasonably priced (which is one reason I switched to them). They are skilled and tenacious in doing the best work possible. There is also humor, warmth and even some singing in the office! The very best - during the pandemic, when all dentist offices were closed, Dr Tu quickly arranged for an appointment for my loved one's dental emergency. All protocol was used to best ensure the safety of all and the procedure was done efficiently and effectively. You know you can depend on the skills, professionalism and care of these dentists!

Melissa is super kind and extremely knowledgeable as well. Lays everything out for dumb patients…read morelike me in lay terms. The entire staff from Dawn to Doc are awesome. High marks all the way around.

I feel very comfortable and safe with Dr. Grady and his staff. I have had a lot of painful dental…read morework done over the last 50 years due to a serious accident when I was 19, and not all of it was done well. Dr. Grady is so knowledgeable and does not mind sitting down and explaining things to me. He's not only a great dentist, but also a really great and compassionate human being. He's a keeper!

They love to do crowns. Make sure it's absolutely necessary and get a second opinion from another…read moredentist office before moving forward with them.

I had seen Dr. Valley for many years and thought so well of him that I even continued to drive…read morethere after I had moved an hour away. This is why I felt so betrayed when his associate, Dr. Baker, supposedly a "pediatric dentist" burst into the exam room and launched a violent verbal assault at my teenage daughter for unexplained reasons. He screamed at her at the top of his lungs "Are you a BABY?!? You need your MOMMY in here with you?!? I have 4 year old patients who are less scared than YOU!". It went on and on. She was sobbing and shaking and he was so loud that the receptionist came running. I still can't comprehend what triggered this, I guess he was personally offended that she was very anxious and scared. I had told the receptionist that she was not only very anxious/dealing with PTSD from prior difficult medical experiences, but that she was also very self-conscious and ashamed because of this, so she would cope best if they just go on with things and don't don't draw any extra attention to it. I don't know what she then said to HIM or what he heard in response, but his response was the most unhinged and unprofessional behavior I have ever witnessed. The receptionists and hygienists were mortified and apologized profusely for his behavior. Office manager (Dr. Valley's wife) offered a bland, profesionally distanced bit of nothing. Dr. Valley said nothing, did nothing, never called us for any kind of a debriefing, apology or to check on my daughter. I expected more from him. His silence told me all I need to know. The next dentist we saw reviewed the records, and their professional opinion was that what they were calling cavities were not, and she did not need the fillings.

I was looking for my dentist's address when I came across this review. It was 2.5 stars with only…read moretwo responses. I rightly figured one very satisfied person and one disgruntled person left reviews. I find it interesting that a person from .Jackson drove to Okemos for dental care when there are several five-star dentists in Jackson. Then he said he "... had two other dentists review my x-rays prior to seeing this dentist, and both said it was likely due to the dentist's work that I needed a root canal." Something doesn't smell right here. If I was looking for a dentist I would disregard the one-star review ditzing this dental practice. I gave them five stars to offset the ridiculous review.

I had a filling fall out - something that's happened to me three other times - and tried Parkway…read moreDental for the first time in terms of removing the rest of the filling and re-filling it. The experience was absolutely grueling; the hygenist was pulling so hard at the corner of my mouth with the suction that I had a cut on the inside of my mouth afterward and Dr. Davis struggled to get the remaining filling out of my tooth. It was incredibly painful, and resulted in the need for a root canal. I had two other dentists review my x-rays prior to seeing this dentist, and both said it was likely due to the dentist's work that I needed a root canal. I've been a good and patient patient, not fearful of dentists, for many years, but I now am very nervous about dentistry due to my experience at Parkway.

I love this dentist. The entire staff is incredible and I've worked with three of the dentist…read morethere. They first fit me in for an emergency chipped tooth, and they really saved the day. Super professional, courteous, and the equipment seems to be top quality. Definitely recommend.

Great experience from the minute I walked in the door. Very professional staff, great bedside…read moremanner, state of the art technology that lead to a very thorough examination and finished results. I felt like I was truly cared for. I was given real data including detailed digital photos that you could clearly see what the dentist was seeing. Went in for a broken molar, and walked out with a permanent crown all within 3 hours! I would highly recommend this place and dr. Lonier!