We needed some electrical work done and contacted Hannay. They were able to come out and take a…read morelook relatively quickly. Unfortunately, they never got back to us with a promised quote following the initial review. I tried calling, texting, and emailing both to provide the information needed from the electrical company as well as in an attempt to obtain a quote. We never heard back. We tried to give them the benefit of the doubt and gave them both time and follow ups. I feel it's highly unprofessional to ghost a customer like that.

They just did everything from soup to nuts for me down in Hastings. Bill has been very responsive…read moreand quick with everything.

Even though we didn't use Advantage Electric for our repair, Ashley was more than accommodating…read morewith working around my schedule. I appreciate your great customer service. thanks, Michele

Does not guarantee their work find better electrician charges are very high priced toread more

Tim was excellent! Would recommend him as he did exactly what I asked, timely, and upfront with…read morequote. He did work for a fraction of what other contractors quoted. He is my go to electrician for future projects!

I shopped around for the best price for a non-emergency appointment that was on a weekend, but most…read moredon't do weekends... or if they do they jack the price way up. Sparky's price was the best price for a weekend electrical inspection and he solved a problem we had with one of our lights. He had some good tips of things I can try before calling an electrician, which I'm sure will help save money in the future. 10/10

Tony just completed my yearly maintenance. Good guy, great job. This is my 3rd year with this…read moretotal home generator. So glad I have it. Works really well. It is seamless when the power goes out. It can be summer/winter with everything running in the home and you would not know the generator is powering the house. With all the powerplants being shuttered I feel safe when the brownouts start happening.

Maxx S did my annual maintenance of our Generac generator today. It was definitely a 5 star visit…read more Maxx is friendly, knowledgeable and prompt. When he finished, he even showed me how to make use of the app so I can get notifications when the generator runs. I highly recommend this company ... all the employees I've encountered so far have been stellar!

We had a Groupon for a duct cleaning, and had them out . They scheduled in a day , and showed up on…read moretime. They were very nice guys, and were respectful of our house. They got a huge pile of pet fur , and other debris, out of our ducts. Definitely recommend them.

I opened a project to get my washing machine repaired. One of the other companies that responded…read moredoes not repair the brand of washer that I have. I had an appointment quickly, and the gentleman came out on Friday morning. I had been given a 9 - 11 window. Since I was working from home, I wasn't too concerned. I showed him the washer in the basement and gave him as much detail as I could on what was happening. Not long after leaving him to his work, he came back up to let me know that a part was needed to repair the machine and that the cost would be $75. I was happy to hear that it wasn't going to cost me a lot to get the machine fixed or learn that I'd have to replace it. He left to get the part and had everything done a short time afterward. The total cost of the visit was $190 (there is a visit fee separate from any parts that might be needed). He ran the machine before leaving to ensure that everything was working as it should. I was quite happy to get caught up on my laundry over the weekend. If/when the dryer starts to fail, Anderson will be my first and only call. They are easy to work with, don't keep you waiting all day for them to arrive, and quickly suss out and fix any problems they find. Everything was explained in understandable terms, as well.

Eric Vang was the tech that serviced our furnace and humidifier. He was prompt, considerate,…read moreknowledgeable and friendly. He explained everything in detail and left the area as clean as he found it. Chris in the office was also very friendly and helpful. I would definitely recommend Comfort Matters.

2/19/24: Jimmy did a plumbing inspection for us again (he did our inspection last year, too) and…read morewas friendly, professional, meticulous, and very knowledgeable. He flushed our water heater, replaced the clearly corroded solenoid rod, didn't try to upsell us on anything we didn't need, checked all of our faucets and plumbing, and even--VERY kindly--helped explain how to hook up our new fridge water line as it was delivered while he was here. He went above and beyond during the several hours he was in our home. We are thankful for our Sunshine Club Membership with Comfort Matters so we can have free plumbing and HVAC inspections and tune-ups each year, priority scheduling, and discounts on any repairs. Thanks, Jimmy! 8/1/23: Sam was very professional, attentive, knowledgeable, and genuinely cared about our questions and equipment. He worked to resolve a noise we had been hearing from our AC, going above and beyond the normal tune-up to take things apart to get to the root of it. Thanks, Sam!

I had an electrical problem and needed someone to come out immediately. I called Randy's electric…read moreand plumbing and they sent someone out right away. The guy they sent took care of my electrical issue and I was glad he came out. It was a bit expensive but a needed repair.

I thought I needed service but it turned out to be a simple fix. Only changed me the trip fee.read more

Good people and honest work. We had a small project (retrofitting an outlet for a gas range and…read morealso installing a awkwardly placed GFCI receptacle) and it was done quickly. We had a bit of a scheduling snafu but Joe made it right and the price was fair. Would recommend.

We had another electrician install new venting and a bathroom fan for us. They did a horrible Job…read morecreating a bigger problem. Why I did not use Bassing, I don't know, we had used them in the past and they were great. So I called them regarding our new problems. Well, they came to look at the new problems. The electrician could not believe what a mess was created. So he fixed the whole system and took pictures to show the previous mess created. So we highly recommend Bassing Electric. Ask for Curt, he was wonderful and knew his stuff. He may have saved our lives since the other electrician left live wires in the attic. Thank you Curt, Thank you Bassing Electric.