Writes hot checks, promises to make them right, then all communications stop. Will look you in the…read moreeyes, tell you he is a "man of integrity", promise to correct his financial mistake, then ghost you. He may do ok work for his customers, but he will screw over the vendors that supplied the materials.

Cowboy Custom Curbing recently installed a flagstone walkway and curbing from our backdoor to our…read moredriveway. Marcus, his son Eli, and their crew did a great job! They were professonal, courteous, and hard working. We are very pleased with the project!

Wes's Childers and his crew did a great job on our floor for our new home…read more They arrived on time, were wonderful to work with and took the time to show us how to maintain our stained concrete floor. Thank you!

I do not recommend Wes from Stain-Pro concrete. While he was polite and seemed professional and his…read morecrew was very polite and respectful, the job he did was far below expectation. He stained and finished our concrete floors in our BRAND NEW house and the end result was awful. The finish is patchy, not shiny or smooth at all. The concrete is rough in spots and smooth in others. He refused to fix it, instead implying the end result was my fault because I did not communicate what type of finish I wanted. He asked for payment before the job was completely finished, assuring me the finish would come out "when the light hit it." Of course, I trusted him and paid him and then it was all over for me. His crew removed my interior doors to do the floor and when they rehung the doors, five of them wouldn't shut. When I brought this to his attention, he said he wasn't responsible because he "didn't manufacture or install the doors." Funny that they worked fine before his crew messed with them. My general contractor graciously fixed them for me. Wes did offer to put two coats of wax on the floor, but I was under the impression that this floor would not need upkeep. He said he could not put any more finish on the floor, but I called the manufacturer and the manufacturer indicated he likely used the wrong finish and I COULD put an epoxy on the floor if I lightly scuff the existing finish. Wes took NO responsibility for the problem, instead simply repeating over and over again that he did the job exactly as he said he would and that he had NEVER had a problem with any customer. I have seen his work on other floors and it was good, but mine is NOT. After spending 6,000 dollars on this floor, my husband I are going to spend the weekend following the manufacturer's instructions and try to fix it. Wish us luck!

I called on a Sunday cause blades stopped spinning in my A/c unit. It was a $23 capacitor that I…read morecould've bought online. And put in my own unit in 5 minutes. They charged me $323 dollars for a 10 min call and a 23 dollar part. I was gonna put a new unit in in about a year or two and now I will never use that company again. I would rather buy a new unit ANYWHERE else. I was robbed in broad daylight!

3/13/25- Joshua did an outstanding job diagnosing and repairing our mini-split in a timely manner…read more He was at all times professional and courteous and performed par excellence- a rare occurrence these days. Also, the Rose City Air TEAM has been a pleasure to work with, providing me excellent communications and excellent treatment. Thank you Josh and the RCA team!

ETR fixed all of the issues that my prior company messed up:…read more1) Busted duct work - Repaired 2) Units not level causing water to collect in overflow pan - Leveled 3) Filter sensors were disconnected causing poor circulation - Cleaned multi-stage filter and reconnected sensors 4) No condensation overflow sensors - Installed sensors to shut off unit when overflow line is clogged 5) Circuit breaker on outside unit was wire tied without a breaker (totally illegal) - Installed breaker 6) Wouldn't heat due to coil malfunction - Replaced coil under warranty 7) Many more issues of total incompetence - ETR fixed EVERYTHING

Matthew Lowe with ETR Tyler came out today to do a semi-annual checkup on our A/C unit. He was on…read moretime, very professional and answered all of my questions. ETR is the 3rd company we've used since I moved to Tyler in 2012. I'm very pleased with the work Matthew did today and will request him for future appointments.

David and Jose did a very job. They were prompt and finished when they said they would. I felt I…read moregot my money worth. I highly recommend them.