Completely, exceptional service.
I recently went to Christian Dior on Av. Montaigne and this one on Rue Royale and by God the contrast in service was apparent. It would take an extremely clever person not to understand that just through customer service, the presentation of the products, and exceptional quality of the store was exceeding expectations.
I first went once to see Royale's inventory for the Lady Dior Bag, and Ieva greeted me with a great smile and showed me her inventory. I was in the market for a Fuchsia Pink Medium Lady Dior for my mother, she showed me the bag and it was exactly what she was looking for. Additionally, Ieva took the time to discuss and present scarves for the bag and she offered me drinks and homemade Dior macaroons. I wasn't ready to purchase that day and she offered to reserve the bag and the scarf for me and I decided it was best to do so.
So I came back the next afternoon with my partner to purchase the bag. Ieva also offered us drinks and macaroons once again. And she introduced us to the weekend-only engraving service for perfumes and I decided to purchase a perfume for my father with his initials engraved. She wrapped both purchases in the most beautiful way possible and it truly felt like the best service I've ever received from a luxury store anywhere in the Royale/Saint Honore area.
Look for Ieva, she's the best! Tell her Christian A. sent you, you won't be disappointed. She's the most patient sales associate in the building, and I'd be so happy to return to Paris to purchase more Dior items from her. read more