Service excellent, but disappointed with the lab usage. Used an out of network lab to process…read moreresults resulting in a higher than expected bill from the lab. Reached out to the office via email and received no response.

Went yesterday. Place empty and clean. One might think that people are coming in to get help. A…read moresmile would go al long way. Wait seemed long for an empty place. First woman to take vitals was wonderful! Pleasant and answered questions. Female doctor came I with mask under nose and I felt like I was a bother to her. Rushed to get out so fast that I realized I never asked questions I had! I will not return. Thank goodness I checked the phone number they had for me to let me know about a test I took. Oh she said I guess it was a typo. I would not have gotten my results. Manner means something! After waiting longer than seemed necessary since it was nearly empty, it was evident the doctor did not want to be there. Now looking for answers about meds online! I do not recommend his urgent care.

I've been coming here for years, used to see Dr. Stalek but I'm now seeing Dr. Scott. I recently…read morewas diagnosed with COVID and needed a telemedicine appointment ASAP because I was concerned about my symptoms. Dr. Scott took me that same day and helped put my mind at ease and answered any questions that I had. He also urged me to come in once my quarantine was over to get checked out and make sure I'm all good. I'm very grateful and will certainly be coming back here for the foreseeable future.

This is a garbage practice. Not because the doctors are bad but because the woman who work there…read moreare rude as can be and do not treat you like a human being. Also, they can not get their accounting straight. I paid my copay every time I was there yet I keep getting a bill. Very poor customer service skills. Stay away!!!!!

I tried calling to question a bill I received in the mail. Somebody answered the phone promptly,…read moresaid she would put me on a brief hold then she never came back on the phone. I waited 10-15 minutes and she never assisted me. This is a frequent problem in the medical field-one employee is forced to do both-answer phone calls and assist patients because the office is poorly managed and must not have the money to pay another employee to assist with patient calls. The employee did not seem to care I was on the phone for so long.

Love them here! The nurses and staff are amazingly friendly and helpful. This was my first time…read morevisiting there, and I must say they made my experience extremely easy and painless. Their doctors are amazing. You can tell from the very first visit that you have with them that they truly care about the patient and will take the time to provide care for the patient vs. just trying to get through as many as you can and compromising the quality time you have with the patient.

Went there a few days ago. I called with a specific issue…read moreand was told he could help. I went and dealt with some unfriendly office staff. Three seconds After telling him about my problem and he referred me to somebody else. He says I don't deal with that. And a nice fat co-pay... Never going back

Awful office staff. Very unfriendly. They sit behind a glass and refuse to acknowledge you. The…read moregirl that called me in just looked at me, I tried offering a friendly "hello, how are you?" to no avail. I'm an RN and when I see a patient, I introduce myself and try to make them feel comfortable and welcomed. Maybe smile?? They all look so miserable. Dr. Monsef for some reason appears to be annoyed that I'm there, as if I'm a waste of time or something? Maybe he's used to more chronically ill patients. He looks at me like I'm crazy when I tell him my complaints. I've never felt so uncomfortable at a doctors office before. I'll never go back.

Very caring& listens to your questions. Very knowledgeable in everything. Answers your calls…read morequickly.

this place is of part of the northwell health system. the…read morethings I like about it most is that you can get mostly everything taking care of in the same building, like blood work cardiology and general doctors care. they also accept most health care plans.

The staff is rude, there was a long wait time and doctor spent less than 5 minutes with me during a…read moremole body scan. The office is run down.

My visit with Dr. Kushner was very disappointing. She does not communicate and did not provide a…read morethorough exam. I wanted a full body exam because of many moles and bumps, but she only looked at the most evident. She is not friendly and made me wait 30 minutes before coming into the exam room. The office is not professional and did not inform me of their policy to give full payment at the time of the visit. I certainly would not recommend, nor will I ever go back.

The staff, front desk, nurses, physicians and support staff are .knowledgeable, efficient and…read morefriendly. I didn't have to wait to be seen. The office / exam room and bathrooms are very clean. I highly recommend this practice. Also, this was a new practice that I transferred to. The NP, Michelle, decided to have an test done and I was found to have cancer so if I stayed at my previous practice I would had never know.

Mislead my son making him get a complete physical for a Covid test!…read moreThen said rapid test wasn't covered under insurance....funny Bc every other place covered it. Would not give detailed receipt for my insurance. Now my insurance company EMPIRE is going after them. Tried to get info from receptionist on the phone...kept putting me on hold saying we can't give you a detailed receipt with cpt code for insurance. Watch out for these scammers!