I have used this office for over 20 years and 3 different owners but a few of the same staff. I…read moreonly use it for life insurance since being a school employee I use another insurance for home and auto. I haven't lived in Monroe for 8 years but still use it because of the caring staff that always answers my questions. I just wish they had some weekend hours since I am still working and only get to Monroe one Saturday a month.

From the owner: We are passionate about helping people of the greater Monroe Area and all of MI manage the risks of…read moreeveryday life, recover from the unexpected and realize their dreams. We want to be the first choice for all of your insurance needs in Ann Arbor and the rest of Michigan. We focus on Auto, Home, Life, Small Business Insurance and Fin. Services. License #: MI-2437572

The Starr team is top notch and I would recommend them to anyone!! I don't know any insurance…read moreagents that have the dedication to their clients like the Starr Agency!

From the owner: Specializing in: - Insurance…read more- Travel Insurance - Business Brokers - Business & Commercial Insurance - Financial Planning Consultants - Business Management

I had car insurance through here from 2005-2013 and renter's insurance for a brief time too. The…read morebiggest pro is that it's a local office, easily accessible, and professionally staffed. If you just walked in there or called them, you would always get the info and help you need. In 2005, my driving record was abysmal, but I still got what I thought was cheap full coverage insurance on my 2000 Ford Focus. After 2012, despite being older with a now clean record, my insurance continued to go up and up for the same car and coverage. In the course of one policy renewal, my insurance went from bimonthly $160 to $210 with no explanation. Aside from the occasional tow, I never once made a claim for an accident or anything else, and my record remained clean. I attempted to drop full coverage, but that would've only saved me around $15 a month. So, $90 a month for minimum insurance on a 13 year old car? I got quoted from another local company for $55 a month, and there I went. Right before I left, they recently instituted an unannounced $25 fee for late payments. Prior, there was no late fee policy, which was kind of nice. My payment was due on a holiday Monday, and I mailed it in on the previous Wednesday. Well, they didn't receive it until the next Tuesday, and they promptly charged me $25 with a cancellation threat already on its way to my mailbox. The charge wasn't removed when I called to complain. Their office was closed on my due date, but they still slapped me with a late fee. Some customer service for an 8-year member.

bad place called for a quote was double what I'm paying now and never got a ticket or had a claim…read more so I also had my friend call it same thing over 2x the price she is currently paying. In my opinion this place is a rip off !

Very rude office staff. I called and spoke to Brandon and another rep and were both extremely rude…read moreand unfriendly. I will never give this office my business.

Unprofessional and rude. Called to ask about coverage,guy wasn't listening when I told him what…read morehappen. Told me the wrong coverage details. We hauled our camper to a shop. Come to find out it's not a 250 deductible it's 750. Called to figure out why and I got opps sorry,hung up on and screamed at from the same guy who apparently can't do his job.The whole point of having an actual insurance agent is to get help when you need it right? We werent planning on an extra 500 dollars in bills,most of us us need to plan for a 750 dollar bill. It could've waited a few weeks. Apparently Brandon is living the high life and doesnt need to plan for such things because he was so condescending when he was speaking with me. This isn't the first opps from this company either. I'd go somewhere else.

Just wanted to give a shout out to Farm Bureau of Michigan for over 45 years of good service…read more.... It was, at least until the agency that I moved from in Bay City Michigan to Monroe Michigan closed up because the owner retired and I got transferred to the Mark Jarrait agency.... I have never encountered a more pathetic or diabolical lying agency in my life. I sat across the joker's desk and watched him lie right to my face at least three times. While his employees up front are forced to lie for him. I had a hot water heater leak and it wrecked 4 rooms in my house so I had a pretty big claim because of the damage done, I had no idea about big claims because I've never had one in 40 plus years. Long story short David Silkworth was the claims agent who I unfortunately trusted and he ended up ripping me off and the Farm Bureau off for thousands and thousands of dollars unbeknownst to me. He ended up getting fired over it. The next person that should get fired is Jarrrait because he's quite a joker..... Concerning my flood insurance I lifted my house over 6 ft and a foot above flood plain down here next to Lake Erie and my flood insurance was supposed to get cut in half to the minimum. He promised to do that for over two and a half years. Which was my fault that I let it go that long. I should have fired him the first time I caught him lying to me and my wife. She became quite disgusted with him and his arrogance.... The funny thing is I started talking about the fiasco to a co-worker and it turns out he's a shirt tail family member and went on to tell me that most people in the family do not like him or care for him. I'll just leave this here and fill out as many reviews as I can on this clown. He puts out to be a big community giver and all he is doing is conniving for customers. Stay away from the Mark Jarrait agency.

From the owner: Farm Bureau Insurance Jarrait Agency provides Auto Insurance, Business Insurance, Crop Insurance,…read moreFarm Insurance, Health Insurance to the Monroe, MI area.

I met the owner late last spring of this agency and decided to stop in. I ve had my personal…read moreaccounts and my businesses with the same agency in Monroe for the past 16 years and because of how poorly a minor claim was handled, decided to shop around. A few weeks or so back I went in hoping to see the same gentlemen that I met but instead was greeted by a young girl who was slumped over her computer looking less than thrilled to see me come in (perhaps because it was near closing time)? She appeared to be the only one in the office, so instead of letting it be a wasted trip decided to at least get an idea of an auto rate. She took my information and went back to her desk. As she asked me further personal questions her demeanor was one of boredom and dare I say annoyance. I know this because I have a teen daughter around her age, so I m quite an expert on this matter. Her response to a question I had was HUH ? When I repeated myself she said yea, I know . Her mood became quite pleasant, however, when she thought there was a chance I might be purchasing the policy. I told this story of my experience at a recent holiday gathering because a discussion was sparked about customer service and how businesses have forgotten how important it is. I don t like to discuss business with someone who is so young, but even more so someone who is so condascending. I will add that my father in law was insured with Boss up until his death and was very pleased with the agency.

From the owner: Boss Agency Inc provides insurance to the Monroe Township, MI area.read more