Copying my extensive review from google :)…read more I cannot even begin to express my gratitude to Ebony and Dave at Liberty Tax (on Laskey). This may be a lengthy review because I just really want people to realize how above and beyond that they went for me. I have been filing my own taxes through TurboTax for as long as I can remember (for sure over 10 years). It got increasingly difficult the past couple of years because I have been living in a different state than I work in, so I have had a couple of absolute NIGHTMARE scenarios between Kansas and Missouri the last two years where I felt helpless and overwhelmed because I thought I filled everything out accurately then I would suddenly get a notification that I owe them money. So finally this year I decided it wasn't even worth the headache and likelihood of me filing incorrectly and dealing with trying to fix whatever I did wrong in the next several months, and that I would pay someone to prepare them for me. I looked at some reviews and made a couple calls. I was worried because this year (for 2024 taxes) I had to file FOUR different states! So I called to get an idea of the cost and they had told me to head in with my paperwork so they could give me a quote, which made me happy to know that I wouldn't have to worry about the possibility of the number being different at the end than I expected. I got up this morning absolutely DREADING going to get my taxes filed and what the outcome would be and let me just tell you I had the exact opposite reality. I walked in to friendly faces and went to sit at Ebony's desk to have her look through everything. She asked me the important questions up front to get an idea of what it would entail and then double checked a couple things with Dave, gave me the cost, and got to work! I told her how I had been dealing with a mess the past couple years with KS and MO and that I felt bad bringing that to her, she assured me it would be just fine! At one point she got stumped because it was showing I would owe to KS and she called Dave over. The two of them worked through multiple different scenarios to figure out the best and most accurate way to file and I am happy to say that I got a bigger return than I have the past SEVERAL years *part of this is due to working in Toledo and living just down the road in Michigan which resulted in a large credit toward my Michigan taxes, but I digress* I can't tell you the relief I feel from my visit at Liberty Tax and my interaction with Ebony and Dave. If you want a painless tax experience, I HIGHLY recommend Liberty Tax, 100%! I am absolutely going to be back every year from here on out and will be referring everyone I know to them. Thank you so much, Ebony and Dave, you have no idea the positive impact this experience has had on me! I will no longer dread taxes each year. :)

Aaron Stark is a professional financial advisor who is serious about helping his clients with…read moreretirement planning, 401K's, IRA's and other investment needs. He is also a family man, and community service advocate serving on chamber of commerce and other boards as president of the Holland-Springfield Ohio Rotary, the Board of the Holland-Springfield Chamber of Commerce and volunteering in the Springfield Local Schools system as a student mentor!

I have to admit, the employees here at the Monroe location are the sweetest human beings you could…read moreever meet. Especially So she was very professional and she has charisma for 5 people, I was very impressed.

I took out a $500 loan which I'm going to pay back tomorrow and when you count the amount of money…read moretaken out when they first put it into my account and the amount I'm paying back I will have only actually gotten $457.50 and I'm going to have to pay back $584.28(126.78 for a 30 day "500" dollar loan which became 457.50 after their "fee") I don't know about you but as far as I'm concerned that's Mafia stuff. I know I did it to my self and am ashamed to have been taken advantage of by a predatory lender . From now on I am going to do whatever I can to avoid dealing with the likes of these people/loan sharks. Please be careful folks and don't be victims of these crooks.

Had a amazing experience Tanya was a major help in getting the process taken care of an getting me…read morethe money I needed with endless effort till she got it handled I would recommend 10/10 y'all

I've used Benzing Tax for 4 years without issue. This year I received a letter from my City…read morestating taxes were due from 2017. While it's true I did not know I was required to pay a City Tax, it's reasonable that a professional tax preparer would know and make the client aware. When I notified John of the letter from the city and asking for help to resolve this I was ghosted. He stated he would get back in touch the following week and never did. I did try to reach him by phone but no response. Obviously I'm moving my business elsewhere as this has cost me in penalty, late fees, and the cost of having 4 years of returns amended with the City. My point is be sure you know what you need done and don't expect any assistance from Benzing because you will be left high and dry to deal with any issues that come up by yourself. I cannot recommend this firm.

John has provided services for Carriage home condos paying invoices, administrative support, and…read moretax service. He issues financial reports to the condo association monthly and quarterly. He does a professional job and we consider his services essential. Rudy M. Association President.

Outstanding and quick professional service. My family has…read moreused them for years and I switched this year. I am extremely satisfied and will return next year for my taxes. They have a great drop off service and was so convenient and Reasonable!

Laura is awesome ! Always smiling, bubbly, and cheerful. Her efficiency knows no bounds. If it's…read morewithin her power she gives me what I need. If I pitch something to her, she'll throw her suggestion which always worked out for my best interest. I hope she gets a promotion, raise, or both! We need more customer service sweethearts like Laura until machines take over . One day it's gonna be self checkout like the stores. Until then keep rockin on Laura!!

I've been unhappy with Zeal since they bought out my hometown CU. I've had 3 withdrawals taken out…read moreof my account in error - checks written by another member with a similar account number. Recently they changed my routing number with only a month's notice to order new checks. They did away with the AWESOME greeter at my branch. Just big business. No longer my community CU. I need out!

I want to retract my statement that I wrote in a review a few months ago. I was not reasonable and…read moreand upset for many reasons and took it out on this format. Tammy's always been helpful. I was inconsiderate and I'm sorry. Tammy really had taken her time with me and it's so sweet and concerned. I've been with this agency for a couple years and renewing again. 5 stars.