I have used this office for over 20 years and 3 different owners but a few of the same staff. I…read moreonly use it for life insurance since being a school employee I use another insurance for home and auto. I haven't lived in Monroe for 8 years but still use it because of the caring staff that always answers my questions. I just wish they had some weekend hours since I am still working and only get to Monroe one Saturday a month.

I called Ben and a couple of different agencies on 7/03/2020 when I found out that our son (who was…read moremoving from California to Michigan), had to have a Michigan No Fault Insurance policy before he could pick up his new car. Ben responded on a holiday and reassured me that he and Josh, his staff associate, would take care of the insurance needs as soon as possible. Ben also informed me that my son was able to transfer the coverage from State Farm in California to Michigan with ease. Thanks Ben and Josh for your empathy (I was in a bit of panic when I first called) and professionalism! You truly are "Here to Help Life Go Right!"

Excellent service. Everyone I've encountered at this office has been consistently friendly,…read moreefficient, knowledgeable, and thorough. I recommend Ben Torres unreservedly.

I have lucked out having being referred to Deborah by a salesperson and after being with a…read moredifferent agency for approximately 15 years I have now switched over to Champagne Agency solely because of Deborah. She is the kindest, hardest working agent I've met AND she got me outstanding rates! I have already referred a few family members and she has saved them tremendously on their rates! THANK YOU DEBORAH!

Deborah, Lisa, and the entire staff of the Champagne Insurance Agency, go above and beyond for all…read moretheir clients. When I was seriously injured by a careless driver, this team helped make my recovery, and pain& suffer a whole lot better. I would highly recommend this fantastic team to anyone seeking the best insurance coverage in Michigan. They do all the work, so you can worry about other important things in your life.

excellent agent, helpful, plain english explanations. Audrey was responsive, well informed and did…read morenot try to upsell me or offer products I don't need.

Christine is excellent to work with very knowledgeable and pleasant we have been working with her…read morefor a couple years now

I had a very bad experience with this company. I have closed with them a few times before and…read morethings was ok, (besides them sending the HUD statement last minute for me to review before closing) I need a two week closing for a cash sale to an out of state owner and they dropped the ball big time and when i went in to speak with someone the day before i was set to close to see the HUD statement and potentially sign paperwork ahead of time i found out the HUD statement wasn't ready and the deed wasn't ready and they have yet to even reach out to the buyer! When i expressed my dissatisfaction the President Mr. Donald Newman called me a Jackass for telling him I would be sharing with my network my bad experience and later told the secretary to call the police on me when I did nothing threatening, called him out of his name, or refused to leave! I WILL NEVER TAKE ME BUSINESS HERE AGAIN

Our closer was very entertaining and made everything go smoothly!!! Awesome Job! Will look forward…read moreto closing there again in the future.

I have dealt with Sherri for many, many years now and would trust no one else with our tax needs…read more The office staff is friendly and courteous and we feel like family with them. If you're looking for a great place, give them a call!

This is the worst place I ever been to, the receptionist is extremely rude, they don't expose the…read moreprice ahead of time, they don't seem to be interested in helping you to get more money, they just put your form in the computer and I don't understand why they charge so much by putting typing numbers in.

I have been coming here for the past three years that we loved to Ohio in this area and this place…read moreis absolutely amazing. Frank has done my taxes and he's very professional and works proficiently. I'm very pleased with this business and Frank doing my taxes.

Nancy White, a tax preparer of All Pro Tax & Accounting Service was paid on 02/28/2020 for the…read morefiling of 2019 Federal and State of Ohio tax returns. As of March 26, 2020, neither return has been filed, according to official tax websites. When contacted as to why the returns were not filed, Ms White stated that "it was not her fault, that the returns had got caught up in the system". In a "professional" environment, where a "professional" is contracted to perform a service, that service must be provided and it is the "professional's" duty and legal obligation to ensure that it is provided. Steer clear of this business if you wish your taxes to be prepared and submitted properly.

Worked with a woman named Julie. Commercial Ins. Canceled my policy 4 days before it was to be…read moretaken out of my checking account. The money was still taken out, after a written cancelation was done. Julie said that our money would be returned by check in the mail. Over a month now of waiting for my refund, plus $2.95 for processing fee. I want it all back. Do I have to get my Lawyer involved in order to get my money?

Sally Stroud was amazing. She helped us navigate the complexities of the ACA Marketplace and found…read moreus a plan that worked for our family, well within our budget. She even took our crazy work schedules into account and met with us on a Sunday morning, during a snowstorm, no less! Sally's dedication to her clients is stellar! There are not enough stars available for this superstar.