If you want great insurance, great service and a great price then you want Susan Cobb-Starrett (and…read morestaff) as your insurance agent. Everyone is very friendly, helpful and knowledgeable. Susan has been our insurance agent for over 20 years and we never look anywhere else because you can't beat the personal service, honest advice and friendly check-ups.

I have used Susan's office for almost two decades now. She and her team have always gone above and…read morebeyond to take care of me. Her entire office looks after you and treats you like they care.

I have used the firm for decades, beginning when I was in Ann Arbor on the faculty at the…read moreUniversity of Michigan, then when I lived in Boston, and then when I moved to Washington, D.C. I first worked with the original Mr. Raham, then with his son, Mike, and now with Paul Roush. All have been terrific in giving me timely and high quality service, even as I have moved several times. They have always earned rave reviews from me. HTE

I went to Milt Weidmayer to do our income taxes for a couple years. One time he was late in…read moregetting them done. He also showed his anger several times for something that was beyond my control. Another time he sent me a bill 1 year late, and should not have charged me for the portion of the meeting where I showed him something on my return that needed to be done over as it was incorrect (and which he didn't correct). I told someone about all this and said Milt should have retired some time ago.

My wife & I recently relocated to the Ann Arbor area and had a few issues with the insurance…read morecompany who'd been recommended to us prior to the move. We contacted Rick's office and both he and his staff made the process of securing our home insurance simple and took a lot of stress off of the getting the loan closing date finalized. For anyone relocating and/or currently living in the Ann Arbor area, my wife and I highly recommend contacting Rick and his team. Very professional, prompt and know what they're doing. Thank you Rick and team!

My wife & I recently had the pleasure of working with Rick & his team to switch our car insurance…read moreto State Farm. We'd been with our previous carrier for a number of years and decided to shop around. The level of knowledge & professionalism we received was second to none! Kudos to Rick & his team for making the process of changing companies so easy! I highly recommend anyone thinking of shopping for insurance to give Rick's office a call!

We recently had a fire and I called Jason immediately. He took the time to explain things to me…read moreand answered all my questions. Jason's knowledge and service made me feel much better about what seemed like an overwhelming situation. This was the second time I had to call Jason while in a bad situation. The first time was a car accident last year. Jason handled it like a true professional. He walked me through the process, handled a rental car and personally called several days later to make sure there were no issues. Everytime I have needed Jason and State Farm they have been there.

I had a scheduled appointment with Jason Balcom to review my existing policies…read more Mind you, I didn't ask for the appointment, they called ME and asked me to come in and talk about my policies (aka upsell me on other stuff). I reluctantly agreed because I was considering switching my auto insurance policies from AAA to state farm. I showed up, and proceeded to wait over 30 minutes before the secretary informed me that she wasn't sure when he would be getting out his meeting. He didn't even come out of his office to explain he had another meeting, or to apologize to me. I didn't receive a phone call or an email apologizing either. As a business owner, this is absolutely unacceptable and I will be taking my existing policies and business elsewhere.

C&M is the best insurance service agency we have ever had. After using many of the top insurance…read morecarriers and agents nationwide no one compares to C&M especially our rep Jessica who provides exceptional timely replies and knowledgeable customer support through the claims process to everyday questions. Glad we have had C&M for the past 7 years on our side along with Fremont Insurance they represent as the top rated insurance company in Michigan. We highly recommend both.

C&M is the best! Gary, Jane, Jessica and the rest of the staff are knowledgeable and…read moresuper-responsive. As an independent agency, they only work with the best companies, and are always willing to compare prices to make sure we are getting the best coverage for our money. We use them for business, home, and car insurance, and recommend them enthusiastically to anyone looking for excellent customer service.

Just switched to Palmer insurance. Before I made the switch I collected quotes from 7 other…read moreagencies and not only did Palmer come in lower, Theda was great to work with throughout the process. If you are insurance shopping I would recommend you check out Palmer.

Paula Palmer was very rude to me on the phone, I was not being rude to her AT ALL first, I did NOT…read moredeserve that RUDENESS from her on the phone. She will NOT be getting ANY referrals from me, I was so hurt by this rude unprofessional call that I decided to make my first YELP review. I will now POSITIVELY review all my other calls of the day on YELP to offset this negative experience. Paula, keep that rudeness to yourself, don't spread it around.

I wrote a review that somehow has since been removed. SO here is a new review. Chris ripped me off…read moreFOR YEARS. over 700 credit score. I just reduced my payment by over $400 last month with a new insurance company. If my review gets removed again, I will add actual details of how horrible my experience was, so I would suggest letting this stay. I will ensure this review is up because that is how horrible my service was from Chris. Thank you.

Chris has been FANTASTIC! She helped my family with all of my insurance needs, but most importantly…read moreour life insurance. She walked us thru every step and answered all of our questions. The staff at her office was very kind and relayed any messages I had for Chris ASAP. Her response time was great, and she even scheduled my health exam at my home for me! I highly recommend her.

The Starr team is top notch and I would recommend them to anyone!! I don't know any insurance…read moreagents that have the dedication to their clients like the Starr Agency!