This place is a place I always go to because they are always fully stocked with everything! Management is nice They always have the hair I need for my braids read more

I had a great experience here. Came to get some curly hair extension for my daughter's dance recital and an older gentleman asked if I needed help and pointed me to the section I needed. A young man came and asked to assist and help getting the color match for my daughter's hair. I recommend this beauty supply store. It is clean and very organized with great customer service. read more

I really love to go shopping in there and the hair is such a good price but mannnn that customer service is terrible lmao they are always talking sh*t and watching your every move.. it's very weird energy but when chris works it's super calm/chill & he is never starting problems with me. read more

I've gone into Chris's a few times and the Asian Chinese, whatever culture he is no pun intended is one of the most rudest disrespectful unwelcoming persons I've encountered. Today I went in to purchase hair, and I intentionally tried to engage with the younger African-American guy working in there, and this guy inserted himself where he wasn't wanted, and he knew it because he kept looking at me out of the side of his eye, he knew that I did not want to do business with him because he has very poor customer service intentionally. I'd ask the young man if he could give me some glue hair glue lace front glue specifically and I told him exactly which one I wanted. I got a call and while taking that call, the guy rings up some glue without showing me the glue, the Asian guy, not the young guy that I asked for the glue. Normally when somebody is requesting something you wanna show them confirm with them that that is what it is that they're asking for he did not do that. He just rang it up. I left there and something told me to look in my bag before getting on the freeway and I did he had sold me a bottle of some kind of glue for $34 when the glue that I buy is 15.99 at the most when I got back to the store he had such a funky attitude. I mean nasty Which pissed me off and I gave him exactly what he warranted. We know that most customers are of a certain demographic if you will, but to take our money and treat us like I felt like he was treating me like I was less than very demeaning Very demeaning. I would never recommend anybody go in that store and in fact when I brought the glue back one customer heard me asking him. Why did he sell me that bottle of glue when I asked for a clear bottle with a black label and his response with some snappy shit that was disrespectful. He's a horrible human being. He is a horrible human being. I have been a hairstylist for 37 years and I've never experienced that kind of cockiness that pompous A-hole you just don't get to treat people like that. You don't get to take money from people and treat them like that and I'm very serious about that. I am very serious about that. I don't know who you think you are, sir but that is unacceptable behavior do better! read more

Great selection of hair and beauty products for hair and scalp A varied selection of hair for braids and weaves and ponytails. read more

I've been coming here for years and unfortunately I will never be back. Everyone who works here including the owner is super rude and they over charge/scam their customers. Gonna tell all my friends never to shop here again. Try beauty source in downtown San Leandro. Everyone at beauty source is friendly and helpful AND THEY DONT SCAM THEIR CUSTOMERS. read more

So happy to have found a beauty supply that not only has great customer service but also have products in stock. I believe the owner Chris is the one who helped me today and he answered all of my questions as well as got the products I was looking for. I noticed they some of the products are on the higher side. Apple Pay and cards accepted. read more

Excellent customer service and great product selection. It is my primary go-to for beauty supplies!

I walked into this store to find so many choices of wigs and extensions that I was overwhelmed and thrilled. I have been on a reduced calorie diet which lead to major hair loss. I have always had very thick healthy hair and this hair loss and thinning was causing me some self esteem issues. I've tried extensions from Amazon, only to stash them in my closet or donate them to my local donation center. As luck would have it, "Chris" was behind the counter asking what he could do to help. I explained my situation and he turned around to the wall of extensions and then placed 2 options on the counter. "You can spend this much or that much, but either will look good". The color was an exact match to my dyed hair color and I was so excited to see what it looked like installed. I sat in my car and pulled the extensions out of the package and effortlessly clipped them into my hair. It has been 1 year since purchasing my extensions and since then I have dyed them, washed them and even sewed additional clips onto the main piece. My hair is growing back, but I like to enhance my hairstyles with the extensions. I am going on a trip to Europe and want to look great when I visit my Son and his Wife, so I will be stopping by to get a new set of extensions. I'll make sure to call before, so Chris can help me once again. Chris, you have such great customer service and your eye for matching hair colors and providing options based on quality and price is superb. I'll see you soon!! read more

Ive been going to this beauty supply since Chris was in the small shop on 143rd a LOOOOONG time ago ! I dont go often now which confirmed for me the consistent far and fee betweens clearly the customer service has changed . This last time i went was it for me . I came in after work looking at hair and i grant the grace for everyone to have a off day without swift judgement but if someone who has made as much money over the years off of US cant demonstrate restraints on their bad attitude then you dont deserve our business !!! I came in asking a couple questions about a couple wigs and Chris was the only one a available and was so rude . I have sent so much business to this place and i saw it was a nastiness across the board not just towards me . I get it you may have to deal with bad attitudes all day and complaints , people trying to get over and thats why im always pleasant and never fail to greet the staff with a smile and pleasant energy . I dare not match his energy like many or say any thing rude nor point out his breezing by customers fast acting like he didnt want to be bothered i just left quietly. I since then have gone to other beauty supplies and bought everything i needed . Sometimes familiar isnt always best and these businesses have to remember they're not above closing down . Companies with a stream of stores have shut down . You really have to watch how you treat people because product can be bought anywhere now even online . How you make people feel matters more than what you sell read more

I've been coming here for years. It wasn't until recently that I either started paying attention to my receipts or they started scamming me but I've noticed my tax ranges anywhere from 5%-13 Their rewards program is also a scam. I spent over $200 and didn't earn any rewards points. I came back three months in a row and my points were the same. For whatever reason I kept giving them chances but never again. I was recently charged human hair price for a human hair blend. I picked out the wig I wanted and they sold me a totally different one. I am highly disappointed and I will NEVER DO BUSINESS HERE AGAIN! read more

This is on a busy street with little parking in the back. I came here for some lashes last minute. They have a decent selection, nothing high end but they were good enough to get me through the event I was going to. The employees were friendly and helpful as well. read more

Always have what I need. The people working there is always fast and courteous when assisting you. Seems very knowledgeable and attentive as well as supportive in taking care of your needs. read more

Chris will sale hair that's been on display claiming "this is the only one we have".. (Happens every time I purchase here).. Any who, I was desperate! I saw the price was $169.00 He charges $189 plus $17 off because I requested a fresh pack.. Be ware of the foolery placed for Blacks!! read more

This place has great selections for a beauty supply store HOWEVER I am giving them a 1-star because during my first (and last) experience shopping here, I paid for my items using my credit card and was over charged (by mistake by the cashier) more than double what my total was! I tried to dispute the charge and the owner was not trying to take accountability for the mistake and blamed me for not noticing the error quick enough and for signing the receipt. Granted it was my fault for not noticing at the register because I was so excited to find a beauty supply that had everything I was looking for but what a TERRIBLE experience. If you read this and still plan on supporting, bring cash to avoid them over charging your cards. read more

Customer service is not great there anymore. Always want to sell you the higher product. I go across the street now. Much better and pleasant. read more

I don't often leave reviews but I was astonished by the disrespect I received from this place. I went in for my wife to purchase braiding hair and was talked down to and greatly disrespected by on of the employees unloading hair. Please don't go! read more

Chris beauty supply store is awesome. Normally have everything I need for hair . The place is clean and organized

Always when I go they are friendly and very helpful. It's a lot of traffic, but we'll worth the wait. Always have what I need. All the staff seem knowledgeable on the products. Love it. The parking can be a hassle, cause some people many not care how they park, but if you can find adequate parking it's definitely worth it. read more

These people are rude and nasty. I asked if they had a particular item, one of them told me its over there. I had just come from the aisle he was referencing so he came off his perch and showed me that he didn't have the item but he had something similar which was not what I asked for. I recently hurt my back and the item was on the bottom row so I asked him if he would hand me the alternative item he was trying to push off as the one I was asking for. Well he practically threw it at me. Also, I had just left Walmart and forgot to get styling foam. At Walmart the styling foams range from $3 -$6. The exact same items at Chris's are double the price literally double the price, I saw one for $13. The price gouging and lack of respect are crazy. Don't shop here or at the other one across the street they are the same way. These people are out of control. Keep your self respect intact and shop elesewhere or better yet shop online or at AliExpress yourself thats where they're getting all this cheap crap fom anyway. read more

I appreciate this place! Shea butter isn't available everywhere and this place carries it. A tub will run you about $6, which isn't much more than I'm used to paying. When I first looking for some. I found it over in Sacramento for $20!!!! No thanks! I'll pass! Also the Mrs likes the natural hair products they carry! read more

Chris Beauty Supply - Shot from the corner while I wait! - Cosmetics & Beauty Supply Near Me - San Leandro, California

Don't waste your time. No customer service I went in here no one would help me find what I needed. One girl offered then said she had to go to the back...I was totally willing to spend well over $200 in this store. Yet with no help to decide what I needed they do t deserve my $. Yet even if I didn't care about customer service I received no help. Your loss. I will never be back. read more

I have been going to Chris's for yearssss and consider myself a loyal customer. However I can no long excuse the horrible customer service. Glaring at me, watching my every move with suspicion, speaking disrespectfully to the older women who needed help and refusing store credit for an unused product. Between the racism and poor customer service, I recommend anywhere else. read more

I love the variety of hair, and hair care products they have. First time I came, the guy (I believe he was the owner) wasn't very nice. I think an incident had just happened right before I walked in with someone trying to steal and got caught, so maybe it was just bad timing for me. Each time I went in after that all the staff have been really nice, and helpful, and I always find what I am looking for at a great price compared to other beauty supply stores. read more

Ok I've been going here for years off and on . Once amazon came hardly ever . However pandemic has me needing some essentials . Here we go "eye roll " . somethings here are extremely over priced we are all looking for protective styles in this pandemic since salons are closed . I noticed that things were higher than usual. It's just in poor taste to jack up the price especially given the times we are in . Let me be clear Nobody is looking for hand outs or discounts but seriously just not ok. He has variety of things but nothing special it's like taking advantage of people who other wise wouldnt have means to go elsewhere.. just my two cents read more

I'm extremely disappointed as I write this post. My mom and I have been going to Chris's beauty store for the last 4 years and have always had a pleasurable experience. Yesterday evening I was in dire need of a frontal and my sister and I went to the store. My sister, who he didn't know, went inside as I had to make a phone call. She asked for a quality frontal and he assured her that a frontal he had was high quality. After she purchased and by the time I got home, my hair dresser told me the frontal I had purchased was poorly made. I went in this morning with my sister, and chris not only refused to give a refund, he refused to give full store credit as well! It disappoints me that we have been loyal and trustworthy customers for so long and he did not try to fix the situation. Unfortunately, we will no longer be purchasing from his store any longer. read more

Three stars for saying you open at 9 and it's 9 04 and youre still not open. All I need is some needles and thread . But besides that, Chris is hella cool and I do love to come and buy my products from him read more

Chris Beauty Supply - Relaxer - Cosmetics & Beauty Supply Near Me - San Leandro, California

I went to this beauty supply today for the first time and LOVED it! They have everything, and more. The customer service was very nice, the lady was sure to ask if I needed help, and there was no one breathing down my neck. I will be returning! read more

I am disgusted with this establishment and their customer service. I bought what was consider their top shelf quality hair for a sew in. I am not a stylist or beautician of any sorts but was told the hair would not shed and would last. After only one week, there is so much shedding and when it was washed for the maintenance, the hair came out in handfuls and the color was bleeding!!! I paid good money for that hair. Its in poor taste and lack od customer care to suggest and over charge for poor quality products. Buyer be aware! read more

I have only gone to this Beauty Supply a few times Over several years. This last time I was in search of a product that was hard to find and Karen came to save the day! She was very patient, went the extra mile, dug deep and even called the owner to verify prices and products. I am pleased with the level Of customer service I received there. read more

Super nice , I drive from San Jose for my hair needs . Always clean, variety of products, pleasant and helpful

I've been in the area for 3 years. I work in film production and buy wigs for women and characters. One time I had to get 4 identical wigs of a certain color and they had them all. I come in looking for blonde wigs, brown, black, different highlights, short, super long, synthetic, blended, all human, weave and other supplies. In three years, it is rare that they don't have what I need. This is a big deal to me because I get calls from clients at the last minute and can't always run to all the stores, but I don't need to because I walk in, tell them what I need and they have great prices. They are always super nice and professional. I saw some reviews that are shocking. I have never been followed, they are always kind and helpful, and I have no idea what someone's colorful looks would have to do with my shopping experience, but yes, I've seen a girl there who likes to dress up...?!?!? It's a great store and I'll keep going back as long as I live here! read more

Hands down the best experience at any beauty supply store! I don't say this lightly. The best selection and service of hair! The owner is so sweet and helpful. Very impressed! read more

Great service and wide selection of items to select from. Chris himself helped with my request.

My go to beauty supply mainly because the owners are so nice... they always have what I'm looking for... great selection of products... prices aren't bad... clean store, well stocked... always a pleasant experience when i go there... read more

Chris is no longer at this shop his brother is. Chris is always at the one by Bayfair. Chris has always been great but I had the work experience with his brother who actually owns this location an older gentleman. I recently went there with my mother and felt so unwelcomed. We were followed around the store not to ask if we needed help but I'm assuming whether we were stealing. I was there to buy a wig for the first time so I started picking out wigs and putting them in an open area in front of the mirror to try on. I noticed that as I was bring a wig to try on he was putting them back on the shelf. Then start yelling "one at a time one at a time". I was really turned off by the treatment and decided to take my business elsewhere. As were leaving he proceeded to tell us how he didn't need our business and that he was the #1 beauty supply. Not today, not ever. Still going to file formal complaint. read more

Friendly owners and employees and I always find what I need here. Chris is nice and really takes care of his customers. I appreciate the service read more

This beauty supply offers a wide range of products for your everyday beauty needs. The prices are reasonable and affordable. The associates were friendly, welcoming, and helpful. I was unable to locate specific items in the store and an associate directed me to the area. I was thanked for shopping at Chris' Beauty Supply store and told to have a blessed day. If I am ever in the area again and in need of beauty supplies, Chris' will be my first stop. read more

Horrible experience. There is a lack of knowledge base about black hair and products. I brought loc hair from this location and quality was not that great. Yesterday I brought crocheted wavy hair, the hair was very resistant, so much so I couldn't even tie a knot near the base of my scalp. I was very disappointed. Plus you can't even get your money back, just store credit . I would never shop here ever again for hair. read more

Just stopped by this beauty store on E14th. Love it, super clean and neat. The owner is very kind and has a genuine heart. It was a bit busy on a Friday afternoon, but he still managed to be patient with me. Definitely will be back! read more

Chris Beauty Supply - Parking on the side! - Cosmetics & Beauty Supply Near Me - San Leandro, California