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    Chow Hound Catering

    5.0 (1 review)
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    Services - Chow Hound Catering

    Catering

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    7 years ago

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    Big Rob's Catering

    Big Rob's Catering

    (2 reviews)

    We paid in full for catering and confirmed multiple times that everything was scheduled. The day of…read morethe event, they called and canceled last minute due to illness. While that was extremely unfortunate, we understand that things happen, that alone wouldn't justify a one-star review. What does justify it is what happened next. They did not proactively offer a refund. We had to call them and request it. Even then, they acted surprised and said they would "consider" a partial refund. When we asked why only partial, they claimed it was because they had already purchased the food. So let me get this straight, you cancel on us the day of, and then expect to keep part of our money because of your internal costs? That's not how professional businesses operate. Completely unacceptable. Save yourself the frustration and go with someone else!

    We booked Big Rob's Catering for a company leadership retreat more than a month in advance. As…read morerequired, we paid a 50% deposit upfront. The day before the event, we attempted to pay the remaining balance by card, but it didn't go through--likely due to location. We immediately offered multiple other payment options. After discussing it we sent her a check. We were fully prepared to pay her in any form she preferred. On the morning of our event, we were notified that she was sick and would not be able to cater for the two days we had booked. We completely understand that illness happens, but when we asked if she had any backup plan, referrals, or anyone who could step in, she told us she had nothing to offer--no alternatives, no assistance--and that we would be left without food or services. Despite canceling on us the day of the event and providing no services whatsoever, she refused to return our full payment, stating the deposit was non-refundable. However, her contract clearly states that non-refundable deposits apply to client cancellations, not cancellations made by the caterer. There is no clause allowing her to retain any portion of the payment if she is the one who cancels. As a result, our company was left scrambling at the last minute to find food for a large group over two days, which caused unnecessary stress and disruption to an important event. Communication after the cancellation was also unprofessional. We were told she would not issue a full refund and were effectively told not to contact her further. Based on this experience, we would strongly caution others against using this company--especially for important or time-sensitive events where reliability, accountability, and professionalism matter.

    PersNIKKIty's Cafe - Mac and cheese was the best we have had off a kids menu

    PersNIKKIty's Cafe

    (476 reviews)

    $$

    Great hometown diner with the typical foods and drinks. Recommended to us by another (former)…read morelocal, we decided to go for dinner. Lots of seating and a very welcoming environment. We ordered at the counter and food was brought to our table. They brought fries for the kids meal instead of a fruit cup but quickly and graciously brought it out with a sincere apology. It was one of the best burgers I have had and all three types of fries were the perfect crispness and taste. Will definitely be recommending this anytime someone heads up to Show Low!

    "Persnikkity's Food Offers a Lot: Hits the Hungry Spot"…read more Walking into Persnikkity in Show Low (which I have done many times from their old location to their new one), you immediately feel like you've stumbled onto something the town's been keeping to itself. The place has that lived-in charm where locals know each other's orders, and the staff treats you like you're part of the club from minute one. I've made the Asian chicken wrap and twisted beef Philly my reliable go-tos--they nail that balance of fresh and hearty that keeps pulling me back. The morning totchos are a brilliant mess of everything breakfast should be, the chicken and waffle hits that sweet-savory note without trying too hard, and even their bagel with salmon comes out like they actually care about it. The vanilla matcha bubble tea deserves its own mention because it tastes like someone put thought into it rather than just dumping powder into a cup. Service here makes the food taste even better--attentive without hovering, friendly without being fake. The vibe is casual enough that you can show up in whatever you're wearing, but the food quality makes it clear they're taking things seriously where it counts. It's the kind of spot where you find yourself coming back not just for one signature dish, but because the whole experience just works.​​​​​​​​​​​​​​​​

    Chow Hound Catering - catering - Updated May 2026

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