My experience with the surgery coordinator, Cecilia Contreras, was very disappointing…read more I contacted the office after receiving approval for my second inguinal hernia surgery authorization to understand the next steps in the process. When I originally met with the office, I was told that if I was busy, I could schedule the surgery later and that I had flexibility regarding the timing. I also experienced difficulty reaching Cecilia directly. On multiple occasions when I called the office, she was unavailable, which made it challenging to get timely information and assistance regarding my care. For that reason, I was surprised by the way I was treated during my recent phone call. Instead of receiving guidance and support, I felt blamed for not scheduling the surgery sooner. Patients may have personal, family, work, financial, or health-related reasons for postponing a procedure, and I felt those circumstances were not taken into consideration. What concerned me most was the tone of the conversation. I felt that Cecilia Contreras was rude, dismissive, unprofessional, and unnecessarily confrontational. As someone whose primary language is not English, I was doing my best to communicate and understand the process. Rather than helping clarify the situation, the conversation left me feeling uncomfortable, pressured, and discouraged from asking questions. I was told that if I planned to continue with the office, I needed to schedule the surgery, and if not, I should say so immediately. This felt more like pressure than patient care, especially considering that I had previously been told I could schedule the procedure when my circumstances allowed. Communication was often incomplete. For example, when my follow-up appointment was scheduled, I was given the date but not the time and had to ask for it separately. The call also ended abruptly without the level of courtesy and professionalism that patients should expect from a medical office. Scheduling surgery is a significant medical decision, and patients deserve to be treated with respect, professionalism, and understanding. Unfortunately, this interaction caused me to lose confidence in moving forward with this office, and I have decided to seek care elsewhere. I hope the clinic reviews how patients are treated and improves communication with future patients.

It's been a long hard road but 5 surgeries later I am ready to write my review. In 2019 I went to…read moresee Dr. Rahim Aimaq who was given to me by my insurance for my surgery. I explained to him that I am BRCA1 positive and have grown tumors in my breast. I told him I wanted to do a prophylactic (preventative) mastectomy with nipple sparing because I did not have cancer so I wanted to save my nipples. He said okay great we will do the surgery. The next time I seen him was 1 month later on the day of my surgery. I signed my paperwork that said I was doing a mastectomy & was put under. I woke up with no nipples. I was crying & wondering why. The nurse at the hospital said she will reach out to him right away & she did. Once on the phone he refused to talk to me & didn't even come see me post operation at all. He told the nurse he will explain to me why I have no nipples when he sees me in his office in 2 weeks for my check up appointment. I was & still am devastated. I was depressed & traumatized. I couldn't even look at myself in the mirror before I got in the shower for a year. The scars were big & crooked as well. At the appointment he claimed that nipple cancer is very common therefore he removed my nipples when I did not want him to & without my permission. I was shocked & speechless. My plastic surgeon was shocked as well because he knew our plan & when he came into the room to do reconstruction during surgery he said my nipples were gone & he was confused. I underwent many surgeries & they had to make new "nipples" for me. I have also got the areola's tattooed on. It doesn't change the fact that it happened & it still effects me today. I am doing this review & crying. I am doing this review to make people aware of what Dr. Aimaq did to me. It took a long time to get up the courage. If it wasn't for my loving family & Dr. Paul Tran my plastic surgeon I don't know how I would of got through this. If I could of given zero stars I would have for this review. Thanks for listening & God Bless everyone.

Dr. Atiya is kind, competent, and an expert in his field. He will care for you or your loved one as…read morethough you were a family member. Forever grateful to him for making my husband's quintuple bypass as painless as possible in mind, body, and spirit.

Dr. Azmi Atya did my husband open heart surgery few weeks ago. He was amazing at explaining how…read moreeverything works and what to expect. Then the surgery was a total success and it lasted 7 hours all together. He was very caring and personable. We were very lucky to have him as our doctor. His crew is also very kind and caring. Joana who is his assistant was one of the best nurses in the hospital with so much experience and care for the patients. Thankful beyond words to be able to have him as our doctor. May God give him a long life to help many others who need his knowledge and kindness.

The receptionist and nurses are so sweet and caring.. defentitly recommend it they always take me…read morein as a walk in .

We love Dr. Kim! She's so knowledgeable and experienced. She works so hard for our family and has…read morehelped our kids grow healthy and happy.

Really caring staff Always on time…read moreDr Kerner is amazing at diagnosis and treating people

The doctor was fine for the first few visits. He was very caring and remembered a lot. However, I…read morehad a procedure with him and he fixed nothing. My deviated septum was untouched and the rhinoplasty looked nothing as we discussed. I had to go to an entire different doctor who then performed another procedure to fix his mistakes. When I attempted to email or call him about my concerns, I got no response and was directed to his office staff. His bedside manners are good but I doubt his skills at treating people.

While Wallner comes across as quite professional, she lacks one iota of caring. I was referred to…read moreher after hospitalization for kidney failure following a knee replacement. The testing done in her office seem un-extra ordinary although the ridiculousness of feet dangling on a commode that pinched my ass/thigh in a meat-locker cold bathroom, I was expected to empty my bladder. The outcome was not as I'd hoped, but being the good soldier, another foley catheter was placed. Two more weeks, testing by nurses, doctor only poking in her head to give doom and gloom reports, I finally was catheter-free on a Friday. On Tuesday I wrote in portal that I was having discomfort and wanted to know if was just normal healing. After two more posts since there was no response, I finally called, but first had to get past a receptionist that was trying to blow me off... then to a nurse... at 5:30 Friday night the doctor called me back... advising to take antibiotics I had left over from knee surgery without a test - and to come in on Monday for testing. Two weeks on Keflex antibiotics, no change in symptoms. Finally a urine culture. Three bacteria's growing. But this is how I found out... I happened to check email on Saturday to discover test results in portal. Not knowing what I was looking at with the red exclamation points attached to the bacteria's I was quite concerned. Texts from CVS now made sense... a new prescription of CIPRO was waiting for me. I began - but fortunately having read the paperwork that accompanied that informed me of dangers with other drug interactions as well as dietary concerns with the medication, and of tendon ruptures taking CIPRO (!) especially that I was in PT from knee replacement. Now PT would not do many of the modalities once they were aware of the CIPRO. Note to all: Read those damn things when they're given to you! On Monday I called Wallner's and once again, getting past the receptionist to a nurse, I'd finally said my piece about how things were being handled. Wallner called me back - and this time, patient blaming me (symptoms still not relieved) that I was not emptying my bladder or drinking enough water. I'd had enough. I stopped her and set her straight. What does she do? Adds another five days of CIPRO! Still no relief of symptoms, she wants to add more CIPRO... and something for my pain. States in portal that maybe condition isn't bacteria related after all - come in for more testing. I ask in portal what she's thinking... declined both meds... Radio silence again. I am now in the hands of a new team who are genuinely curious and concerned for me and my condition. While Wallner may be good (fair?) for some, she's not someone I would ever recommend. In fact I'd say, run the other way. If you are someone who believes that throwing antibiotics at something - even when they're not working or having been tested beforehand, then she's your gal. If you want to be ignored for days, then that's troubling. If you want to see nurses with the doctor poking her head in to deliver cryptic news, then she's your person. Personally, I want someone who shows their concern, carves out time and is curious to get to the bottom of things. Wallner, in my case was surely not that doctor. Good luck with whatever is going on with you... you will need it with Wallner.

She mismanaged my kidney stones for years before I found a better urologist. She knows absolutely…read morenothing about necessary diet changes to prevent them. She has a pleasant enough demeanor at first, which tricked me into thinking she was attentive. She's just another gaslighting doctor.

I wanted to make sure that I wrote a review regarding Dr. Osman and his fantastic staff…read more I recently had a pretty involved and complex procedure done. I am SO SO happy with the results and it's only been a little over a week since surgery. Dr. Osman is tremendously thorough and a true professional. You can tell when you meet him that he genuinely cares about his patients and their well-being. He also delivers great results!!! Leading up to my procedure he took a great deal of time explaining what to expect. He definitely went the extra mile to make me feel informed, and to make sure there were no surprises. I also want to mention that I always have had a wonderful experience with his office staff at both his Northridge and Calabasas offices. I can't thank Dr. Osman enough!

Dr Osman really listens and responds with kindness and professionalism. I've been his medical…read morepatient for the past fifteen years, and he has always provided excellent care. In addition, for the past several years, I've been going to him for laser treatments for rosacea and sun spots. He has given me superior results over the many med spas that I had previously tried before I was aware that he also does cosmetic treatments.

Absolutely miserable level of service. The staff present range from nasty to seriously…read moreuninterested. They will demand that you set your schedule months ahead of time and promptly change the date on you with an after hours voicemail and leave you no options. They pretend to care for soon-to-be mothers but can't pick up a phone to answer simple questions. Suck it up and pay a deductible for anything else in the world.

I'm reviewing this as someone who came here for some outpatient radiology testing…read more Big thank you to Chris in Admin for being patient as he sorted through some of the paperwork I brought in. He never lost his cool even though it required multiple calls to my doctor's office. He was helpful, efficient, and thorough. And everyone who works here that I've encountered has been friendly. One of the ladies at the front desk of radiology was wonderfully proactive in checking when a technician could come and see me. Much appreciated. Biggest down side is if you park in the lot to the right of the hospital (near Renaissance Imaging), you have to walk a ways to get to the hospital entrance. And if you want validation, you may get a bit of a run around. To get my ticket validated, security referred me to Admin's front desk. Admin's front desk referred me to security and radiology to get it. When I went to radiology, they had to run to the front where security was because they ran out of validation stickers.

Run like a Third world clinic. I was in for hip…read morereplacement. ER patients brought into my room with tragic critical treatment just inches away 24/7, they forgot my meds, forgot food, it was a nightmare. Indifferent staff this hospital lack Dignity.

You can hardly find a doctor like Dr Kochumian, who puts your care before pay. He dedicates as…read moremuch time as needed to listen and help find a cure. I will always recommend and visit him myself. Thank you doctor.

The best doctor in the world--caring, understanding, and incredibly knowledgeable. Since he stopped…read morepracticing, I feel lost, like a child who's lost her parents. No other doctor seems good enough for my family. NO ONE CAN SAY ANYTHING BAD ABOUT DR KOCHUMIAN