Hopefully this review doesn't get buried by Yelp. We ate there last night and my wife wrote a stellar review which Yelp put on the "not recommended " list. From start to finish, we had a fantastic experience. Both of us opted to have the Caribbean lobster, and had our server ask the chef for his recommendation on how they should be prepared. It (understandably) took some time but he concocted a Caribbean lobster thermidor plated with tostones. dimply Incredible! Paired with a nice tart white wine, we had a great meal read more

Must say the service was great. Tamara was a wonderful server however between my fiancé and myself we ended up having 5 steaks cooked. His first one had great flavor but was over cooked. Mine tasted like they set it on fire (charred taste) but was cooked to medium. His second steak was rare and my second was okay. The shared sides are not big enough to share. My Waldorf salad was excellent but more like a slaw than a salad. His baked potato soup had no potato chunks but tasted great!! For a steak house the steak should be the star but it wasn't. Disappointing $200 meal. My fiancé almost asked if he could go back there and teach the chef how to cook a steak. read more

Horrible service. Waiter disappeared right after we placed our order and never returned. The manager came over 45 minutes later to bring us our steaks which were cold and had the wrong sides. No apology no discount.. no attempt to make it right. We later were told by another waiter that our waiter had gotten sick and went home. read more

Chris was awesome! Helped us create dishes that were gluten free and dairy free. Made an fantastic flower napkin when my daughter went to the bathroom. Added a meal that wasn't even on the menu. Offered a wine by the glass that wasn't available. His appetizer selection was great! 5 stars read more

Visited this restaurant and resort 4 years ago and could not wait for the Lobster Bisque and steak to order! Bravo Top NOTCH! This time we had live music and I had the shrimp cocktail.. YUMMY!! Come hungry ;) read more

Chops Steakhouse - The Ambiance... Red.. Provocative.. Let this menu seduce you ;) - Steakhouses Near Me - Fajardo, Puerto Rico

Decent food for an expensive price. Wait staff is very helpful and knowledgeable. Chicken breast is decent but not worth the 26 dollars. The shared asparagus side is also not worth the 11 dollars...had no taste - wasn't sautéed in anything ..just plain ole asparagus. Mashed potatoes were probably the best part of my meal . My gf ordered the filet mignon and she liked it. Probably wouldn't go back but it's a nice change of scenery from the other restaurants around Fajardo. If you are craving steak this is a good place to go. No hats allowed. They portray a very fancy vibe but the food doesn't hold up to this appearance. Average. read more

Our anniversary celebration dinner at Chops, El Conquistador's flagship restaurant, was good; however, the service and a dining experience did not deliver the "over-the-top" experiences that we have had at other flagship Waldorf Astoria steak restaurants. Mr. GDS ordered the strip steak ($45) and I ordered the tuna steak ($34). Both items were nicely prepared. We also ordered white cheddar cheese gratin potatoes as a "shareable side." We received a small portion that was barely enough for one person, let alone shareable. My experience in a high end steak restaurant is that the portions of sidedishes indicated as shareable are huge and truly enough for two or more people.Therefore, I would skip the "shareable" side and split an appetizer or salad. Overall, our dinner was good just not great. If you do not have a rental car or for other reasons do not want to venture outside of the resort, Chops is a good choice among the resort's high-end restaurants for a celebration dinner. I also found the price to be comparable to steak restaurants in Dallas and reasonable for a highend restaurant in Dallas. read more

The food was good but u can get a better one at a cheapest place 4 sure.. Service wasn't that good either.

Our waiter Daniel was amazing! Our food was incredible and we're going back for dinner later. Really recommend the lobster bisque and cheese cake! read more

Been here twice this week and it was great! Last night I had the Porterhouse, sweet corn cream, asparragus, steak fries, sautéed mushrooms, and the pineapple coconut ice cream dessert. The food was great and the service (Carlos, Joel and Tamara) was amazing! read more

Chops Steakhouse - Porterhouse! - Steakhouses Near Me - Fajardo, Puerto Rico

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Trip advisor tips- pistachio crusted grouper, bread and honey butter,piña colada cobbler, lamb chops,cheddar mashers, creamed corn

From appetizer to the salad to the entree, very good. Presentation lacked any creativity and was underwhelming but the flavors were excellent. Desert overall was a series of known suspects, none of which were exceptional. Service was top notch. The Chateaubriand was an excellent choice and the vegetable choices were fresh and well prepared. read more

Just sat at bar and had apps Madelyn/bartender was great ' good pour on wines - knowledgeable about area'' She remembered my gf bday and surprised her with chocolate covered strawberries Also bartender Troy kept everyone entertained with making fresh ice balls for drinks also very knowledgeable about liquors A true delight read more

We started with a specific bottle of wine and received a red, not a white but decided to enjoy until we discovered it was $100 more then the white. The scallops then came and were cold and pink in the middle needing to be sent back, and the rest of the sides were cold when returned. The prime was then split in two needing to be sent back and tastes more like a beef roast then a prime rib. Not a good meal for what we paid, could have eaten better at the pool bar. read more

Delicious. If you have celiac or prefer not to eat gluten, ask the chef and he will make something special for you. Did I say delicious? Definitely try the coconut ice cream for desert. Divine. Our waitress was also super helpful and provided great insights into the cuts of meat. If you are thirsty, try the mango sangria. read more

We had an excellent waiter, Orlando. He made our experience a great one. The food was outstanding. I had the 10 oz filet with shrimp and asparagus, my husband had a 14 oz New York strip, and our 4 year old had the kids' Mini-Mignion with pearls, carrots, and mashed potatoes. We also tried the drink of the night. I believe he called it Blue Splash, had fresh berries in it, Bacardi, we each had two drinks. We lived them. Everything was great, Orlando also suggested sauces on the side which were both very good. The restaurant is beautiful, romantic. If your staying at El Conquistador, this is a must do on your itinerary! It is very pricey, bill was right at $300. read more

This meal was delish and far exceeded our expectations! The Mac n goat cheese with the marmalade is a must try! I would eat it out of a bucket! Our server chris was attentive and knowledgeable. Chef Fabian was preparing our meal and it was excellent! read more

Expensive, steak was burned and cold at the same time and the music was blasting. Pretty disappointed overall and not worth it.

Best of the 4 fine dining restaurants by far. Excellent service. Steaks were correctly cooked. One person in our group go the grouper and was very pleased. We celebrated a birthday and they gave us a complementary chocolate cake. Make reservations way in advance. read more

I don't like to write negative reviews but I had to share the night we had at Chops. It was a kind of slow evening at the restaurant, maybe 40% of the tables were seated. After we were seated , the waiter gives us our menus and takes drink orders and explains that he'll be back to take appetizer orders and go over the menu and suggest wine pairings. He makes it back awhile later to take appetizer orders and leaves and doesn't come back for 20 minutes to take the main course order. No explanation of the menu ,no wine pairings. He disappears another 25 minutes and comes back to tell us the meals are being plated. Yet another 20 minutes passes until the food arrives . No mention of the exceptionally long period of time it took to get the meals to the table . He takes off again, and we find that two of the filet mignons were over cooked to the point that they were ruined. But we can't tell him about it because no one came back to see if everything was ok or if we needed anything else. So we grab another waiter and complained , seeing as how our waiter was m.i.a. . At this point we were already sitting for 2 hours when the original waiter finally comes back. I explained to him that what has taken place so far was unacceptable and I wasn't going to sit any longer to have them even attempt to bring out 2 more filet mignons . I asked for the check and he comes back to say that he put the order in right and the kitchen screwed up. I was already fed up and couldn't care less whose fault it was , I just wanted to leave. As I was paying for the rest of the meals the manger floated around the restaurant but stayed clear of our table. I never saw anything like it before ! I guess the attitude here must be " we're a resort,chances are they won't be back anyway , so they can go to hell". Well , they're right to a point, we won't be back anyway , but it's a black eye for Chops franchises because I'll never go to another one again . I'll stick to Morton's or Ruth Chris , they are more professional and treat me like my business is important to them. It also looks bad for Hilton hotels because I would expect some kind of quality control on their part so that these vendors meet the standards of the hotel. Thank goodness it happened on the very last night of our stay, because everything else was great including the other restaurants on the premises , so it failed to ruin our vacation. So they get two stars for the good appetizers , and we'll take the other three to " hell with us"! read more