Absolute rip-off!! They advertised on their website a 150cc bike for 1,499.00. I drive there and…read moreit's a classic "bait-n-switch". They tell me they don't have any bike like that with that price and they then show me a bike that's $500 more expensive. So I pull up their website and show them. The guy goes to the office and comes back with a woman who explains that they don't have that bike because the manufacturer is out of stock. I advise them they should remove the bike from their website if they don't have the bike and the woman tries to tell me I should have called and checked their stock first and as for the bike being on the website, she tells me the website is more like a catalog and not in stock inventory. Ok, then I'd like to order the bike from your "catalog". She says no, they can't do that because the manufacturer is out of stock and they don't know when or if they'll ever get the bike again. Apparently someone does not know what a Catalog is, lol. I again advised to remove the bike from their website and maybe stop trying to scam people with a lower priced bike that doesn't exist just so you can get them in the door and try to sucker them into a more expensive bike.

Great experience from customer service & on-the-road experience, Thanks to Sean who at a moments…read morenotice gave me a ride back to my office after dropping off my rental. Thanks for making my Staycation a real vacation !

Avoid these people like the plague. I had a reservation with them and my wife got sick with RSV…read moreand we couldn't travel. It took me two days to get ahold of a human and was finally able to cancel 28 days before we were scheduled to rider but they still billed me the full amount and basically told me 'tough luck'. This is no way to run a business and certainly no way to treat a fellow rider (if they even ride). It is a shady operation that everyone needs to avoid, I will be filing a complaint with the BBB as well but felt it was important to warn as many people as possible to STAY AWAY FROM THEM!

Excellent customer service and attention to detail. Alfie is a straight shooter and very…read moreknowledgeable. Performed oil change and bike maintenance, and gave me the best advice after a crash. The best place to have street bike maintained/ upgraded in south florida

Did not tell me that putting underglow would slowly drain my battery over time just took my money…read moreWill do the work but won't advise if it's a good idea or not ended up eventually having to buy a whole new battery

I've been to this shop many times. I watched them work, asked questions & had a number of…read moremotorcycle issues resolved there. I own probably 16 bikes, mostly Harley. I have a home shop in Minnesota and have own a performance shop In the San Francisco Bay area. We were also involved in AMRA Drag Racing and with Mike Nolan, held National Championship 4 times. Blais Cycle is a quality shop with people who have dedicated their lives to motorcycles and motorcycle culture. If you are looking for a slap shot work & people experimenting, best to go somewhere else. Maybe a dealership or a shop where somebody is trying their hand a making a buck. Point being, this is where motorcycling happens. Keep up the good work Blais Cycle...I don't want to break down headed to Frisco. BTW-Kevin, the owner, is a Chapionship rider with wins around the world, stop in and check out the history.

Kevin,Ron and Paul are by far the best motorcycle shop in south Fl. They are honest, and know what…read morethey're doing. They've all raced, and really good riders at that, but the big plus is there experience and knowledge goes back years . They can build from a daily commuter to a championship winning race bike . They know how to get every single HP out of anything on two wheels , I've seen some of the fastest Hyobusas, to some of the coolest lookin old 900 Z1's , you got to go there if your want the best mechanic's and very competitive pricing on Tires, parts, etc .....

The salesperson is exceptional. She really should sell high end ...I wish this dealer could sell…read moreHonda or Yamaha. They can't because of the close proximity of the Honda dealer (not as attentive). The dealership is clean, spacious and many accessories to choose from. While you wait for service on your scooter they have snacks and a television. Quiet low pressure atmosphere. You really want to buy from a scooter dealer. The care is better. This is a small family business. The owner is always there and very nice. He is somewhat reserved so he leaves the talking to his salesperson ( a family friend) and she is EXCEPTIONAL! I love this about the owner. This is one of my pet peeves. If you are the owner and you know you are not a talker, or know the art of sales...then be quiet and make your money. This owner selected the perfect person. She greets you warmly, explains all details of the scoot, is not pushy, can answer any questions and if she doesn't she has no problem asking the technician (has been with them for over a decade). She is efficient, quick, knows the product, can discuss the product, knows how to detach from the conversation gently to help someone else...just an exceptional sales person you really don't see that often. No, I do not know her but have been in often enough and she is ALWAYS the same. Never nasty. Nice over the phone. She should teach classes on customer service. Really. I have purchased twice from this store: a Baccio and later a SYM HD 200. I have spent about $6800 in scooters not including accessories and service. I really and honestly want a Honda but purchase from this dealer because they treat EVERYONE the same. No snobbery, no mean sales people, they speak to you whether your first time or your 50th scooter with respect. Many of the "I only have a scooter" crowd come to get their scoots serviced here. Sometimes they barbeque. Wish they would host local scooter rides. They probably should do a 30 day follow up call ...that might be a nice touch. Sometimes the father or the owner is on site and he is nice too. They really value their customers. I sold the scooter and want another one but again this dealer only sells SYM. I wish they sold the Honda Grom. Pricing is fair. No dealer fees!

Yea so I went in there last year to buy my son a GOKART, they were extremely nice and knowledgeable…read moreabout the gokart. Saying if you have any questions please feel free to ask...I buy the GOKART for my son for Christmas, they deliver it timely. The day after Christmas my son was driving it with my daughter in it, all I hear is screaming I ran down the street so fast and the wheel came off!! Luckily my children were not hurt!!! I'm so grateful for my neighbor because he knew what he was doing and had multiple GOKARTS before, he helped us to rig it to get it home. I then called power & play multiple times and no answer, when I finally got through the lady (owner) was not in, they said they check everything before sending out, and HUNG UP ON ME!! Worst place they get your money and then are done with you!!!

The rental was arranged for me by a friend and initially I was disappointed to have to drive out…read morefrom Ft Lauderdale up to Pompano, but the when I got there the reception was friendly and enthusiastic. I was dealt with very quickly even though there were others picking up bikes at the same time. Clearly the on-line preregistration was well worth the effort. The bike was in great condition, but it seems I was too late to get the ride of my choice. So let's hope they continue to grow and expand the options. In the end the ride back South in perfect weather was en extra bonus, so Pompano was a great location after all.

I had a great experience purchasing my Yamaha R7 from Broward Motorsport. From start to finish,…read moreAnthony and Gust were professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions and made sure I was comfortable with everything before making my purchase. I'm extremely happy with my R7 and the service I received. Anthony and Gust went above and beyond to make sure I had a great buying experience. I would definitely recommend Broward Motorsport, Anthony, and Gust to anyone looking for a new motorcycle. Great customer service and an awesome experience overall!

Sneaky pricing. Item was marked $10.99 but they charged…read more$13.99 and didn't care when I showed them. Feels like a scammy, sneaky way of doing business.

I've been coming here for 6 years! They are always accommodating and they do a nice job. They have…read morea new mechanic Alex who is very knowledgeable and friendly and their prices are good and fair and I highly recommend them!

I'm writing to share an experience I had during a recent phone call. I called and politely asked if…read moreI could speak with someone who speaks Spanish. I was told, in a rather abrupt tone, that no one was available and the call was ended. I called back to understand what had happened, and when I asked why the call had been disconnected, I was again told, somewhat rudely, that there was nobody who speaks Spanish. I then said I would try to explain what I needed in English, but the response I received -- "Ok, so what do you want?" -- was delivered in a tone that clearly conveyed annoyance and impatience. At that point, noticing the discomfort and lack of willingness to help, I chose to end the conversation politely and wished her a good day. I believe customer service is extremely important. Even when language barriers exist, professionalism, patience, and courtesy should always remain priorities. If someone is not comfortable interacting respectfully with customers, it may be worth reconsidering whether they are suited for a customer-facing role. My intention is simply to provide constructive feedback so future interactions can reflect the level of service customers expect and deserve.