My girlfriend and I came to Puerto Rico for a much-needed getaway, and on our second day we decided…read moreto take the ferry to beautiful Culebra. As soon as we stepped off the ferry, we were approached by several UTV rental companies. We ended up choosing UTV Rentals PR since they were the first to speak to us. The first red flag came almost immediately when their shuttle driver told us there wasn't enough room for both of us, so I had to leave my girlfriend behind while I went to pick up the UTV. When I arrived, the vehicle I was given appeared to be in rough condition, but I didn't think much of it. We were excited to start exploring the island. Unfortunately, our adventure took an unexpected turn. Around 5:02 p.m., our UTV suddenly stopped working, leaving us stranded. I immediately tried calling the rental company, but there was no answer--they had already closed for the day. I then called every phone number listed on our rental contract, but no one responded. After nearly 40 minutes of panicking, trying to troubleshoot the UTV, and even attempting to contact AAA, we were feeling completely helpless. As a last resort, I walked up a random road hoping to find someone who could help. That's when we met some of the kindest people we've ever encountered. They didn't hesitate to help us and even drove us back to the rental company. The driver introduced himself as Jerry. At first it didn't register, even though he was wearing a Jerry's Jeep Rental shirt, but I later realized it was Jerry himself. He and his wife showed us an incredible amount of kindness, compassion, and genuine hospitality when they had absolutely no obligation to do so. What started as a stressful experience ended with a reminder that the people you meet can make all the difference. Jerry and his wife turned a frustrating situation into one we'll never forget--not because of what happened, but because of how they treated us. We are truly grateful for their generosity and willingness to help complete strangers. If you're planning a trip to Culebra and are looking for a rental company that genuinely cares about people, I wholeheartedly recommend Jerry's Jeep Rental. Their kindness is something we'll always remember, and they've earned our recommendation to anyone visiting the island.

Excellent vehicles - 2025 Jeeps - were perfect for getting around…read more Please change the vehicle rental process to include uploading insurance information rather than asking at vehicle pickup.

I booked my reservation online at home on Ohio. It was…read moreextremely easy to do and never had any issues in common with Carlos Jeep Rental. What I liked about the service was letting them know west time the Puerto Rico ferry would be dropping us off on Culebra. They picked us up from the ferry and drove us 5 minutes to their business location. There must have been 7 of us waiting in line to rent a vehicle. The problem was there was only one girl doing all the paperwork. This took some time and you could see every one was antsy to move in with their day. She was by no means in a hurry to get us checked in and out the door. I will say there would have been no way we could have made it to our cottage located on one of the largest hills on the island that over looked Flemingo beach. We took the off road route to get to the beach instead of being with the crowd or having to pay the entrance fees per person and per vehicle. There was no way a golf cart or even a car would have survived that fort road and I'm still wondering if it was even a road. But the jeep did us well. We had no problems with it. Or was comfortable and my girlfriend was able to connect her iPhone and listen to her music and / or podcasts. The only issue was we needed to make sure to fill the gas tank back up before returning the vehicle. We finally found a gas station near the ferry dock but there was a large line to wait. They must only have one gas pump. Plus road construction didn't help us. We had a jeep to return and a ferry to catch, so we decided to pay the rental fee for gas. I found out that the price for gas was $17.00 a gallon. Luckily I only needed one gallon. I will use Carlos Jeep Rental when I return to Culebra island.

Great service! I called them 15 mins before they closed and they picked me up and got me a rental…read morewithout a reservation. Car was great, clean, and spacious. Quick and smooth drop off of the car. I would recommend this business.

Expensive add ons and customer service is okay. But it's standard across the island - buying an…read moreumbrella is not as useful as it is a hassle to carry in the UTV

Kheizen helped us today we were in a time crunch but he is amazing and flexible to work out the…read moretimes . My first time here and made my experience unforgettable and easy ! Thank you KHEIZEN I saw some bad experiences but I think it's because they didn't know how to use it .

We probably had a few more rum drinks in us than the instruction manual recommends, but the staff…read moregot us geared up, life jackets on, safety talk done, and sent us out across the bright blue water of Saint Thomas. These machines are no joke either modern Yamaha and Sea-Doo jet skis that'll absolutely fly across the water if you let them. Next thing you know, we're out there like a couple of overgrown kids checking off a bucket-list item I normally wouldn't splurge on. Another couple pulled up beside us and suddenly it turned into what felt like the Caribbean Grand Prix. Hard banking turns, hopping wakes, spraying each other with rooster tails of water like a bunch of irresponsible pirates. At one point it felt less like jet skiing and more like bumper cars on the ocean. The laughter, the shouting, the pure reckless joy of the moment it was childish, ridiculous, and absolutely unforgettable. I'm not saying we broke every rule... but I'm also not saying we didn't. Now don't get me wrong be responsible out there. These guys take safety seriously, with briefings, life jackets, and a safety boat nearby while you ride. But I'll say this: from the friendly staff to the convenient location (even our cab driver told us to go there), it turned into one of the most fun memories of the whole trip. Nobody got hurt, nothing got damaged, we didn't get hauled off by the marine police and somehow we rode back to the dock laughing like kids who just got away with something. I usually save my money for boat tours and cruises... but this? Totally worth it. One of the wildest, funniest afternoons I've ever had on the water.

Update May 6, 2024…read more We used Tropical Adventure - St. Thomas for our rides to and from the airport again during our stay on St. Thomas. Once again, the service was excellent! Omar, our driver, was always on time and had the SUV in tip top shape. Clean inside and out and smelled nice. Omar did a great job navigating us back to the airport on the final day of Carnival. Continue to highly recommend Tropical Adventure - St. Thomas for the private SUV airport transfer.

We're happy with renting from them. They pick you up from the ferry terminal, so that was a huge…read moreplus especially since it was raining when we arrived. As of this post, once you land and exit the terminal, walk left. Their vans pop up about once every twenty minutes to take a bunch of people to their office. The rental process was pretty straightforward, and we had no issues with the Jeep or during return. All went smoothly.

They're VERY rude, they did not understand we wanted full insurance so they didn't give it to us…read moreand made a sign a paper we didn't agree to, our bumper was LOOSE and fell off while driving and they're making us pay $700 even tho we asked for full coverage! they don't know what's going on and the lady working here is VERY VERY RUDE, so not recommend please go to an other place we had to swap cars 3 times because each car had a problem!

Nice people to deal with. Accommodating but next time I will…read moreask for a newer vehicle But I will continue to use them

Rented a car from this place after reading all the reviews. A Jeep is a Jeep and everyone here…read morerents one. In saying that they don't have the customer service this place has. Seriously went out of their way to make the experience great.

The vehicles were nice and the service was spectacular. Easiest pick up and drop off I have ever…read moreencountered. There are no waits, lines etc.

We were able to set up a short notice reservation and it went really, really smooth. We got to…read moredrive a Jeep wrangler that had low miles and was able to get us across the island safely. The team at Paradise was very helpful and informative, and we were able to have a wonderful trip without worrying about getting around. I would highly recommend.

I've been to the Virgin Islands 5 times and used Amalie 4 times. They are hands down the best car…read morerental company I've ever used. It's easy to book a car, no waiting in line, prompt transportation from the airport to their lot and they'll have someone at the airport to take your car. The Jeeps are all low mileage and in pristine condition Great customer service and the people that work for them are super friendly and seem to enjoy working for the company. If you're going to St. John to stay don't be afraid of the car ferry it's easy to use. Get food on St. Thomas (it will cost 3x as much on St. John). Taxis to the passenger ferry are expensive and charge for your bags. The Jeeps on St. John are older and cost more. We always rent from Amalie hit Cost U Less and take the car ferry over.

We rented a Jeep from Amalie Car Rental earlier this month for six days. Fantastic…read moreexperience...very easy pick up and drop off process. We were delayed getting to the airport so the representative who met us had to wait a little while. When we got there we apologized and he said no problem at all, just glad you made it ok. The owner, Amy, was great to deal with. We look forward to renting from them again when we come back.

At first we were skeptical because of several negative yet older reviews, but it looked better than…read moresome of the other alternatives. We booked a reservation through Chase Travel. Pickup was super easy and quick. You don't get the exact car you booked, but instead choose from the available options in the car class you reserved. In our case, we were able to choose from one of four available mid-sized sedans and the Hyundai Elantra we chose was clean and reliable. Drop off was equally easy, although following GPS directions to the car rental return was a little tricky but that has nothing to do with Alamo per se. So if you are riding the fence like we were, we would recommend them for your car rental needs.

Everything was good just they need have the cars for customers that customers paid because if…read moreyou getting something smaller and you paid for something bigger that's not right then long lines only had 2 people working but overall was great experience