Well run location, the food was hot and cooked correctly. Also the dining area was nicely maintained. Positive vibes well received too.

Went into the restaurant to get dinner but was not allowed to order! Was told by the person behind the counter that I had to place the order through the mobile app and I could then pick it up! That is utterly UNACCEPTABLE! I walked out and got my dinner elsewhere and I will probably NEVER get Chipotle again on principal alone! Yes, I have a smartphone and yes I could download the app and place an order but that is ridiculous when I'm standing right in front of someone who should be able to take my order! I've order many many times through Door Dash in the past for delivery but this time I was out running errands and decided to stop in to the restaurant. This encounter was so unbelievable that we will no longer give any of our hard earned money to a place that can't be bothered to do their job of taking my order in person. They obviously do not need my money. read more

Chipotle is pretty much my go-to when it comes to fast-food options. The food is tasty, decently priced and relatively healthy (especially when compared to those global burger chains). This particular location has the usual exterior, but the inside was a bit more stark than other Chipotle locations. There is adequate parking and the staff was friendly and professional. My go-to at Chipotle is their burrito bowl. Today, I opted for half chicken and half carnitas for my proteins. Overall, for fast-food, Chipotle is a pretty solid choice. read more

Chipotle Mexican Grill - Mexican Near Me - West Melbourne, Florida

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I like this location because they have the drive through and they're pretty quick. I've never eaten inside so I can't speak to that. They also give nice portion sizes for their bowls and burritos. read more

Huge lack of knowledge in the staff here! Sent my husband to order a quesadilla and they said it could only be ordered online. So he tried to order it online and it didn't work so they say they can do a kids quesadilla but get this they can't add beans to it! I have never had this problem before, what a disappointment! Save your time and just go to moes cause this place is going into the ground read more

We enjoy this chipotle and come frequently! We absolutely love that they have a drive thru. The place is always clean. When we order to go the order is accuratez The staff is friendly. read more

Open till 11pm but cleaning everything at 9:45 and out of almost everything is crazy to me. An hour before close. Do better

I had lunch here and it was delicious. My order was fresh and flavorful. I ordered the carne asada bowl and a tea, so did my Mom today! The service is stellar. Great inside of store! Clean! Five stars read more

Chipotle Mexican Grill - Mexican Near Me - West Melbourne, Florida

Repeated negative experiences at the New Haven location. I have not ever had a bad experience at the Palm Bay location. New Haven needs some help from senior management. read more

Food was good, really liked the Chimichurri sauce was great. The people were very accommodating and took good care of us as we are vegetarian. The restaurant and restroom were both very clean read more

We were nervous as we have never been here. We had a get together with friends and ordered our food inside. We went to 125 Palm Bay Road Palm Bay Fl. We were pleasantly surprised! It was very bright inside, some people sitting at the tables and everything appeared clean and satisfactory. Upon placing our order, the staff behind the counter were very professional, polite, helpful and smiles that went on for miles. They helped us all the way and as we left, we just kept saying how nice and friendly the staff were. The food was AMAZING!!!! I had the Honey Chicken Bowl that was very tasty, my husband had the Burrito Bowl that he also said was tasty and our friends had the same as us and thoroughly enjoyed their meals. Thank you all for a wonderful experience. read more

closes at 11pm. currently 8:30 and they're somehow completely out of lettuce, pico, sour cream, cheese, guac and the only thing that's available is rice and meat? store looked like they were closing so why not close early and lock up if you don't have ingredients instead of bringing in people read more

It's so damn loud with the music. Service was great and food good as always. I wouldn't change anything except for the music. I think most of us just want to unwind not get all fired up. read more

A Chipotle in Palm Bay - A good choice for a meal This chain was founded in July 1993 in Colorado and has grown to where there are now 3300+ Chipotle restaurants in the US as of Dec 2023 and 222 of them are in Florida. This particular restaurant is located on the north side of Palm Bay Road NE near the intersection of Minton Road in a stand-alone building. There are several eating establishments along this side of the road running to I-95. The nice thing about this one is that it is one of the farthest from the interstate and seems to have less traffic. Like all the Chipotle restaurants, this site sports the signature menu of bowls, tacos, and burritos made in front of the customer. This location has parking on at least 2 sides of the restaurant and is adjacent to a larger parking area. You order at the counter and follow your food to the register where you pay. I, personally like their chicken bowls but I am not a fan of their chips. The prices are reasonable, the food is excellent, and the staff is friendly. The restaurant was clean with their high and low metal tables for eating your food inside. Overall, this is an excellent place to get a good meal in the area. Enjoy. read more

Chipotle Mexican Grill - Signpost - Mexican Near Me - West Melbourne, Florida

We really like the Palm Bay location cause it's close by. There are, however, some things that could be improved upon. Clean tables would be nice. It is rare, if you go in after noon, that someone hasn't already used the table and it shows. Also, I will agree with some of the drive thru comments. I have only ordered guac and both times it wasn't fresh so I go inside now. The staff has always been friendly and helpful so we continue to go at least once a week. I'll have to start bringing wipes though. read more

The order I got tonight was a burrito much smarter than usual that didn't taste as good as usual, and a burrito bowl that was very liquid, a much smaller portion than normal and had only a couple small pieces of the chipotle honey chicken. I go there once a week and they are usually really good, but they really dropped the ball this week. read more

Do yourself a favor and Don't order take out from here the skimp the sh** out of the portions.

Honestly not sure what the other reviews had going on with them. Maybe it's a normal ramp up period for restaurants but my order was fine. It was all fresh, timely, and tasted like Chipotle. My son got steak quesadillas and I got a steak burrito bowl. All of it tasted great and there were no issues. The staff was friendly, they were attentive, and the facilities were very clean. All in all it was a really positive experience. read more

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So I wasn't aware of anything going on with chipotle when I ordered 7/5/24. Ordered for the family as usual, I looked at the portions and thought to myself something isn't right here. The burrito we got, the bowl we got was minimal meat, beans and rice. I ate a whole burrito which I never can do. Disappointing, you pay big money and get small portions. I'd rather go to pollo tropical at this point. I don't want a coupon. I don't want a refund, I don't want anything but to let people know. This location is 100% skimping on the portions. Service was good. Edit after response: can chipotle change the portions size? That's all I'm asking for, I don't need free food. I just want people to get what they paid for. I don't need anything for free or a phone call. Doubt you'll read this. read more

Place was disgusting when I went in the evening last week. Food on the counter at checkout, floor was disgusting. The females working the line had attitudes from hell. I'm not sure if it was them or if the skinny black female at the register was the shift leader, but she treated them like crap. Senior management needs to fix this place, FAST. read more

Okay Kyle L.... It's been 2 months since your 5 star review and I've seen no improvement. I keep giving you guys multiple chances, but wtf is going on at this location? I just came at 2pm on a Wednesday. No other customers in the building. I walked in, 4 employees were having a chat at the register. One of them was the manager, I know because he said so. No one said hello or acknowledged my existence. The group huddle saw me & went to the back behind the register to continue their conversation. Again, not a word was said to me, as a customer. Girl behind the counter was crouched down & stocking/ cleaning something below the food. She is the only one who apologized (once she noticed me) & said she'd be with me. Yes, portion sizes suck compared to all other chipotles.... But I'll give it the benefit of the doubt & say you're being strict on that due to corporate being on your back. But EVERYTHING was cold. Everything. This wasn't due to the salsa sitting on it - no, the food was just sitting there uncovered & it felt colder than room temperature when eaten. I asked for guac and it was forgotten as well. I had to ask twice for it. Chips are ALWAYS stale. The girl at the register was unfriendly at best. Like I know y'all are miserable but dang I'm done with you. There's no effin way you guys are "trying." I see zero effort - zero improvement. I'll drive to 192 from now on. No wonder this place is always dead. read more

I had an awful experience with this establishment, the Short fellow with the glasses and short black hair was an absolute asshole. The food he served me tasted awful, and let's not mention his stench, I expect employees to smell decent when I go to order food, nothing about this man smelled pleasant. He should learn some manners and how to shower. 0/10 read more

Went to Chipotle on Tuesday evening to pick up the order that was placed online. It was a very simple order; a chicken burrito and chicken tacos. When I got home not only were the stuck together, cold the meat was burned. My husband's chicken burrito also contained cold, burned and mushy. I called the store and spoke with someone who said they were the manager. I told him that the quality of the food was sub-par and asked for a refund. He seemed disinterested in my complaint and suggested I contact the website and make a complaint there. This was my first time AND my LAST time. If this is how their customer service is handled, perhaps they should retrain the staff. No effort was made to try to and make me want to come back read more

Just when I thought there could NEVER be a Chipotle worst than the one on 192 across from the mall. This Chipotle TAKES the cake. I placed an order through the app, needed a side item (cilantro) so I called the store to add it. I was informed (RUDELY) they don't give side items. I then said okay, I'd like to cancel more order the manager then stated I had to go to Chipotle.com to cancel the order, I informed her I placed the order through the app, she still insisted I go to Chipotle.com to cancel the order. I went on the app and canceled the order, I was told I'd be refunded. Not only did the order still come, NONE of it was what I ordered (other than the teaspoon of chicken I received on the bowl. You'd think with Chipotle having RECIPES they'd all taste the same, IDK what it is about the ONLY 2 Chipotles in Melbourne, but they need to EXTEND the training. I travel all OVER the world for work and these are the ONLY 2 Chipotles I've EVER had an issue with. The bowl is Drowing in sour cream with about a half a spoon of brown rice (I didn't order) and at the most a tablespoon of chicken Did I mention the chips are stale and appears to be a few days old??? read more

Chipotle Mexican Grill - A random tablespoon of Queso (that I didn't order) and a bowl of sour cream - Mexican Near Me - West Melbourne, Florida

This location just opened so I'm trying to cut it some slack but you must be forewarned, if you place an online or mobile order, add one hour to whatever pick up time you have and hopefully your order will be ready by then. Also check your order before you leave. My pick up time was 5:50, I was handed my incomplete order at 6:40, my completed order, after I told them I was missing items, at 6:57. Once home, the food was just not great. The soft taco shells were gummy and the chips were stale. On a positive, the tomatillo sauce was on point. read more

small portions for big $$$$$. They need to add more of everything. The workers obviously in my opinion seem worried to add more product. Sad sad sad read more

Ordered delivery, Door Dash was absolutely fine. We both ordered a burrito bowl with chicken or should I say a chunk or two of chicken. The rest of the bowl was okay, the chips were disgusting. Like half wet cardboard. We've had Chipotle several times previously but never from this location. Not impressed & a waste of my money. read more

The food was nasty and the customer service was not even great. The quesadilla I ordered was not even good did not even have enough chicken in it. Chips were stale. The guacamole was just avocado know when they shit read more

Don't be like me... I ignored the bad reviews... I ordered a steak bowl at around 10pm (they close at 11) I guess they were to lazy to make more steak because I had no meat in my bowl. And the food I did have didn't taste like chipotle somehow. Some plane white rice and light everything! How do you skip protein and give me 3 pieces of fajita veggies 6 black beans and 10 pieces of corn?!?! Take the extra 5-10 min and head to 192 this place needs new management what a waste of money. read more

The stupidest thing I've ever heard. I ordered 3 food items with the last being a chicken quesadilla and I was told you can't order that in person, only online. It's being made in the same exact kitchen as the rest of the food. I'll go to Moe's from now on. That's ridiculous. read more

We are in the process of weeding out the bad seeds on our staff. We have some new management coming in, who are also better training our staff. At the moment, we are short staffed, due to having to let go some of outs staff. We are working very hard to provide better service for you folks in the near future. Let it be known for the record; 1. Chipotle as a company is very strict on their portions. One portion of meat on your bowl/burrito is 4oz. Any more is double meat. Same with the queso and the guac, with the exceptions of veggie bowls. 2. If you order online, and your meal was not up to standards, there is absolutely no possible way to revive an in-store refund. If you bring it in and show us, we can re-make it for you on the line, so you can watch. 3. When we run out of things at the end of the night, it is nearly impossible to call all of the online orders to let you know. We usually have about 50+ orders at a time. Our onlines come in at 10 minute increments and it is possible that we can have 30 orders all needed to be done within 10 minutes. It's just not possible. 4. When you order online and it sits for more than 20 minutes, it tends to get cold due to all of the cold salsa on it. Chipotle has a very strict way of doing things. Sometimes it is inconvenient, yes. But we have no choice but to follow these rules. It was makes chipotle, chipotle. Everything is made fresh in the morning, and we cook the meats as we go. In all my years of restaurant experience, chipotle is the healthiest, cleanest, and freshest place I have ever worked. So again, please bare with us as we are still working out some kinks. We hope to be the best store in the area, and give you the most amazing service you have ever had. read more

Small portions, but I guess that's standard here in the area since the one on 192 is just as stingy. Great thing about this one is that they have a drive-thru. It's also less crowded than the 192 one. Friendly staff. read more

This is the closest Chipotle to us and the last few times I've went it hasn't been worth it hence why I am leaving a review. I never leave bad reviews but honestly this is worth sharing. I always get the salad bowl and have never had a problem with other locations. The last time the meat they gave us was 90% fat it honestly was unappetizing and I get both beans usually and they were both undercooked or overcooked and chewy. This time we gave it another shot and the amount of meat they give for $11 is ridiculous. They were so stingy with it and when I asked for a little more she asked if I wanted a double. No, I don't want to pay extra for double the meat, I just wanted a little more than what you're giving because it is barely any. I understand they have guidelines but I doubt the amount she gave were in the parameters because I normally get more at other locations. It is already too expensive for the amount that you're given to begin with. The people at the cash register act like they couldn't care less about you. Rude and not just because they're stingy. Definitely won't be going back unless it's a different location but will most likely just be buying my own ingredients to make at home. Just tired of leaving and feeling ripped off. It's unfortunate because I used to love going and it was always good but just like everything now it's getting worse with the prices increasing. read more

Horrible service, waited 45 mins for food after pick up time, food was cold, and staff was rude.

Best Chipotle i've been to! No long line waiting 15 minutes to order and all the employees were so kind!! They had all hands on deck cleaning and switching out empty containers. Very efficient. read more

They fail again. I try to keep faith and come back, but every time it's pitiful. I have no idea how this Chipotle stays in business. They don't give full portions and the customer service is terrible. I've never seen another Chipotle operate like this. I'd suggest taking the extra time to go to another Chipotle. I was so excited to have one close to home, but it's been a huge disappointment and I don't think they can blame COVID for these types of issues. read more

Bought a Carnitas salad The salad had more rice than anything else, just a few greens sprinkle on top and very little meat on top which was mostly big chunks of soggy fat Not going back, disappointing read more

If disappointed was a person that would be me! What's the point of ordering a chicken bowl if there's barely any chicken. I've tried twice now before leaving this review and both times I was still hungry after. The portion size is just NOT ENOUGH! And like someone else commented...the food is always cold! read more

Out of stuff at 7:30 pm lol & couldn't do a large quesadilla because it "has to be through an online order" like what lololol

I've been craving chipotle all week and ordered it twice using "chipot-lane". The first time my order was off but not completely they just didn't put extra rice like I ask. Then I placed an order today (10/16/22) after I left work for some great dinner and found 3 LONG pieces of red straight hair in my bowl. I have short curly brown hair. I had to throw the whole bowl away. read more

Chipotle Mexican Grill - Mexican Near Me - West Melbourne, Florida

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