I was introduced to Chipotle, before it ever came to this part of the country while I was in California! I was so happy when they opened here! I'm obsessed with their burritos! The service is great! read more

We went at 1130 Monday stood waiting while all the employees were busy working almost a full 5 mins the a female said we are going to open late today. So already 45 mins in to operation hours. I asked so when will you be ready she said probs after noon. Very disrespectful to waiting to be acknowledged then RUDE. Perhaps say sorry our door was not unlocked so we could not do prep but the annoyances that we were there to buy your products. NO Thank you read more

Smallest bowl I have ever gotten and then charged 22 dollars ridiculous employees to lazy to refill the containers so they just give smaller portions to everyone read more

Don't order double protein from here. You'll get less than a single portion. Charged 40$ for small portions, brutal

Really can't find a reason to return with the prices for add ons and small portions especially when q'doba is right there unfortunately. Have to be able to compete with your competition. read more

I was never going to order again, and the free drink that I was offered to make up for a barely edible meal was ridiculous, but I gave them another shot. We've ordered twice since our last bad experience and am happy to say that there was a huge improvement in meal quality. I am upping it to three stars. If It continues to be good, I might come back and increase it. Glad to see that someone addressed the issues. read more

Most odd experience I've ever had. Miserable High schoolers running the establishment could not look like they wanted to be there or serving me if they tried. Was watched the whole time I ate my food to the point I was so uncomfortable I got up and left. Would not recommend this location read more

Precursor to the complaints... the last two times when I've ordered ONLY chips with guac/Queso it's been ok and the staff in the drive thru line have been so nice. But I have so many complaints... I was so excited for this Chipotle to open up as I live near it and the other closest one is over 20+ mins away. Months ago my husband and I ordered burritos with chips and guac in the side as a delivery order. It was a mess. Both burritos were falling apart - they were both incorrect in what was inside them..... and the guacamole was disgusting - turning brown and absolutely no flavor. I ordered a quesadilla recently.. I rarely do but was excited about the new steak and fajita veggie quesadilla so I gave it a try! Well it came in a regular bowl container when my toppings were supposed to be rice, sour cream, and salsa - so.. concerning. I opened it up, it was ONLY the quesadilla, which was missing the fajita veggies. So I had zero sides and the quesadilla was wrong. And hard as if it had been microwaved 3x. Disgusting honestly. Most recently my husband has ordered a few times for himself and our daughter (toddler). Every. Single. Time. Her order is incorrect. He uses the app - which is incredibly straitforward and easy to use. I've even looked to see what he orders to see if it's him. For example he ordered her a kids quesadilla last time and it came as two tortilla hard, no cheese. Lol like laughable honestly. Also misse one of her sides. He just ordered her lunch today - a free lunch to make up for the last incorrect order (thank you chipotle), and it was wrong again!!!! He got her some tortilla and sides - figured couldn't mess that up and he'd make her a quesadilla at home or just let her eat the sides. They came as 3 hard tacos. Now that I think of it - they've been out of chips on numerous occasions as well. When I've tried to reach out to Chipotle via the app I get redirected 12x and never offered a refund - maybe a free drink? Sorry, but I want a refund when the food and service is this terrible. I think we've given them a FAIR shot to redeem themselves - and it's really sad that the maybe few good employees get a bad rep but come on people. I'm a nurse - I can't make mistake like that in my job. I've also worked in the food industry as a teenager and never presented food the way this location has. They need to make some serious changes or this place location will be even more unsuccessful than it already is. read more

Forgets items from order every single time. I argued with with customer service and they would not provide any sort of compensation besides some coupons for free drinks and guac when every single meal in my order was missing items (including items that cost extra and a bag of chips). read more

To say that Im disappointed would be an understatement. First $20 for a small portion of food is crazy. I can go to Qdoba and get twice the amount of food for less money. Like cmon, 1 in 5 chips were soggy. The only thing I will say this place has on Qdoba is that there is no wait inside but I guess thats for a reason. I know this is a little harsh but I need people to know that when Qdoba is less then a mile away to never come here and just go to the better option. Fix your shit and maybe I will come back. read more

Chipotle Mexican Grill - Fast Food Near Me - Wareham, Massachusetts

Horrible location absolutely embarrassing I walked in there for my first time music was way too loud food was everywhere on the floor dirty dining room and the thing is is when you go through the line not one pan was full they had no vegetables no salsa no pico de gallo no cheese and when I asked for some they said they didn't have it they had no lettuce what the hell I will never eat here again read more

Don't order before 2pm. All meats except steak are reheated from the day before. Even beans and caso are reheated. Don't order online because if they don't have an item they don't give you an immediate refund. They give you a phone number to call so you can get a refund for the item you paid for but didn't get. Very poor business practices. read more

If I could give this place 0 stars I would. Absolutely terrible service. We had ordered online for drive thru pick up, we were told the food would be ready at 8:10. When we arrived we were told to swing back around the drive through multiple times because our food wasn't ready. We finally got our food given to us at 8:50 after having to go inside because the crew was completely ignoring the drive thru at that point. We did not receive our chips and queso so we politely asked the employee for it and they slammed the bags on the counter when they were passing them off to us. The employees were standoffish and rude. I highly recommend that you do not come here especially if you plan on ordering ahead, don't bother you'll probably get your food faster if you come in and order it than if you try to plan ahead. read more

The Chipotle in the Hammer is one of the best ones I've been to yet! The service was super quick and the kids working behind the counter were polite and friendly! They seemed to be well prepared for their opening day and I would say everything is great! The portions were fair and they had all the drinks available too that you could fill yourself! A+++ read more

Chipotle Mexican Grill - Chicken burrito bowl! - Fast Food Near Me - Wareham, Massachusetts

Employee's have a "do not care" attitude. Walking around slowly with AirPods in and refuse to greet customers. The employee taking my order was speaking so quietly I couldn't even hear what he said. The food is so salty it wasn't manageable to eat. Near the drink machine it looked like there was a spill which nobody cleaned up. They just put a caution sign next to it and let it get sticky on the floor. Food is dry and the only flavor you will get is salt. read more

Chipotle Mexican Grill - Chicken bowl - Fast Food Near Me - Wareham, Massachusetts

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First time going to a Chipolte. Person making burritos was very friendly. Food fresh and servings were plenty. We finished every crumb! Will be going more as healthy way to eat! read more

Ordered online, my order included chips & queso. when I arrived they told me there was no chips available. I asked for a refund and they told me they can't refund it & I would have to call their customer service number. I asked for dressing to go with my order and they were out of dressing as well. The lettuce on my bowl was huge and I asked for 3 soft taco shells for my bowl and was given 3 huge burrito tortillas instead. Overall, just bad. read more

Chipotle Mexican Grill - Huge pieces of lettuce..... - Fast Food Near Me - Wareham, Massachusetts

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I stopped at this new location...just opened. 5 people in line. One person preparing food while the others chatted at the register or moved around behind the counter. At least they look like they were having fun ... I didn't have time to wait for them to figure it out. read more

Normally a fan of chipotle. Went to this new location last weekend. Had at least five people working but only one guy handling the food and then he was the same person to ring you out. Very unsanitary so we left. Hope they get good management to improve quickly. I'll give them another try in a month or so. Hope they get serious about running a good business. read more

Completely got my order wrong. Was given a burrito with steak, white rice, black beans, guacamole and sour cream. I order a barbacoa burrito with white rice, black beans and cheese. It was a very simple order and was made completely wrong. read more

Chipotle Mexican Grill - Guacamole and sour cream - Fast Food Near Me - Wareham, Massachusetts

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It was dirty. There were no other customers. The food looked like it had been sitting out for a long time. The employees were nice enough. But, They don't tell you until you get to the register that there is an up charge for certain items. It cost $30 for just a burrito and taco. No drinks . And the food was not even any good. Not worth it. Don't bother. read more

Really disappointing this is how Chipotle is being represented. Place was absolutely disgusting & out of so many different options. Board of health needs to get over there ASAP. The manager/s should be ashamed. read more

Ordered a cheese quesadilla today that was over filled with cheese to the point it was half an inch thick. My boyfriends barbacoa wasn't seasoned correctly and was so spicy his lips were burning while eating it. We also ordered a side of corn salsa in which they gave us about 2 tablespoons worth. I ran out a few bites into my quesadilla. read more

Don't go here. Burritos were half the size they should be and they gave us stale chips. Insane that they haven't been made to step it up here. read more

Had no rice. Charged full price for the smallest portion I ever scene. Did not know how to wrap a burrito. Been to chipotle a ton of times. DO NOT GO TO THIS ONE. Chips were so old, stale. Please re train staff. Wish I got the name of the girl who served me. Terrible. First review I have written. Thay should say something read more

Very inconsistent. 2 weeks ago ordered online and went to pick up at the chipotlane and there was no order. I had to show them the confirmation so they could make it. Turns out it was sitting there the whole time, the sticker was inside the bag so they never saw the name. Last week went and ordered a burrito with a side of chips and guacamole. By the time I got home noticed they never gave me the guacamole. Other than that, the burritos have been pretty good. read more

Where is the Board of Health?? We walked in and saw five people standing behind the food counter and one customer sitting at a table waiting for food. The floor was sticky. The tables were dirty from past patrons. The food behind the counter did not look appetizing nor have a pleasant aroma of freshly prepared ingredients. The avocado was brown and crusty. Four people standing behind the counter and not one of them cared enough to clean the floor or the tables? We will not be going back. read more

The service and food here is excellent, my tastebuds were oh so pleased and the service was absurd. When I tell u they were blasting lil uzi while they were wrapping my burrito, I'm telling you they were playing chrome heart tags, it was loco. Then because my burrito mad long , the gave me chips and a free bev, chillest people on earth. Totally recommend. If I could give more stars I probably would. read more

Went in a little skeptical after reading all the reviews, but was happily surprised when I saw how clean and organized everything was! Staff was very polite and food was great! read more

The place was gross with food all over the tables they said they had no guacamole and no salsa when they did. Worst chipotle I've been to don't recommend. read more

This Chipotle is an enigma. One day, you get a great portion with good service, the next day you battle tooth and nail for scraps and have to roleplay the manager to get your meal. I'd have to assume this falls on poor training and management as consistency is non existent. Not the workers fault but I hope something changes. Word to the wise, do not go after 8 as all the food will be dried up. Recently I witnessed a worker scrape the scraps on the counter into the container so they would not have to get another new portion. But hey if you like rolling the dice, this Chipotle is for you! read more

was a frequent customer of this chipotle up until about a week and a half ago. I went in and got my usual which is a burrito bowl with a tortilla on the side (mind you, i've had the manager make multiple of my bowls before and never had this problem). I went up to the counter, asked for the bowl and told him after my rice the selection of meat I wanted. I usually get one whole scoop or two scoops if I ask but I'm never charged for double meat even by the manager. Didn't recognize this boy and neither did my boyfriend so he was clearly new, Gives me half a scoop (and that's being generous!) of meat and when we asked for more he literally said he would have to charge me for double meat when there was barely ANY meat in the bowl. Told him I come here all the time and usually get more than that on ONE scoop, he then argued with me and said most people "over serve", I said even your manager?? He barely gave even enough meat to feed a toddler. Not coming back for a while and definitely calling to speak with the manager, Absolutely ridiculous. Also have never been charged for tortillas even at other locations and the past multiple times i've been there, only this one time. read more

Such a weird experience at this location. I stood in line with one woman ahead of me who had placed her order. Her bowl sat there while the employees just chatted. Finally after about 3 mins of the employees just standing around talking, one employee stops to wipe her face and neck of sweat using a paper towel. She then throws that away and puts on gloves without washing her hands. She proceeds to finish the ladies order. I am then up next and I notice that all of the beans are dried out and the meat looked dry as well. So I commented that the beans were very dry and the woman simply responds with "yea" and stirs the dried up beans. So I asked if there was anything fresher and she checked and saw there was fresh chicken not chopped. She offers to chop it so I was happy about that. I am then checked out but a young man and I noticed her rang me up twice for gauc and didn't give me chips as I had ordered. So I politely call this out so he asks me if I ordered gauc on the side and on my bowl and I said no, so he fixes it. So I then asked if there were utensils and he flatly stated around the corner. Overall, the experience was very unlike all the other chipotles I've been too. It was honestly so strange, there was no apology for the quality of the food or the inconvenience of having to wait as they chatted or wait to have my transaction corrected. read more