I do need to say that out of all of the chipotles in the Charleston area this has been the best one and it's probably because it's been open for a very short amount of time.
However, almost every time that we went, there has been one staff member who has just been incredibly rude. One week she was limping and was getting frustrated with customers because there was no white rice on the floor line so she had to walk back to like the to go area and would roll her eyes and get mad at you if you asked for white rice.
The second time I had to interact with her, she was again out of white rice and got mad that she had to wait for some.
And today while being there at 4:30 PM, we were yet again waiting for a white rice, but she was handling the meat instead of building bowls. There was a super sweet girl that was managing the food line and told us it would be about a six minute wait for the rice so my husband and I were waiting and once it was ready, we were ordering our bowls. Typically, I get a steak bowl and so does my husband, but I looked and saw that there was not very much steak so I asked her if they had any more and she went and looked and said no so I got a chicken bowl instead, my husband then proceeded to order the rest of the steak that I left for him and when the lady who was helping us asked the rude worker what she was cutting she said Carne Asada, and they got this whole argument about how she needed to work on the Steak not the Carne Asada cause they have Carne Asada. The rude worker got mad and yelled about it needing to marinate. So once again, the girl who was helping us looked at her and said well if it needs to marinate, we need to start it right now because we're out on both lines. The rude worker then proceeded to like throw her gloves off onto the counter and stomp off.
It's just very evident that she does not like her job and she takes it out on her coworkers and her customers and needs to know that if she doesn't like her job, she doesn't need to be working in a customer service industry.
But to the girl who again was working the food line at 4:30 on Nov 3 you were super nice and we appreciate you standing up for your customers read more