I don't usually review fast food drive-thrus, but after today, I might start a fan club. The Chipotle in Norton just single-handedly restored my faith in humanity--and burritos. I rolled up to the Chipotlane, expecting the usual disappointment I've come to associate with the Green location (you know, the one that somehow turns every bowl into dog food with extra sadness). But Norton? Oh, Norton hit different. The order was ready on time, actually hot, and--brace yourself--it looked just like the picture. The rice was fluffy, the chicken was perfectly seasoned, and the guac didn't resemble green drywall paste. I took my first bite and had a full-on 2005 flashback--back when Chipotle was pure, noble, and life-changing. Even the bag was packed like someone cared. The foil was tight, the chips were crisp, and my burrito didn't explode like a bean-filled piñata in my lap. So to the Norton crew: you're heroes. To the Green Chipotle: please take notes, or maybe just take a long vacation. for speed, flavor, and burrito-based emotional healing. I'll be back faster than you can say "extra guac." read more

Fast service for take out food from here. Even though there was a line, the staff members kept it moving. Great portions for the prices. The meat was tender and everything can be customized. Really like the non-carbonated beverage choices. read more

Chipotle Mexican Grill - Burrito bowl - Fast Food Near Me - Norton, Ohio

Night crew rocks! Super friendly energy walking in at 10 pm on a Thursday night. Food tasted fresh and delicious. And the atmosphere was great 5 stars read more

Chipotle Mexican Grill - Fast Food Near Me - Norton, Ohio

Chipotle taste so fucking good. The employees can be a mix of both sweet and moody but that's understandable working all day but overall service is good. I would recommend this place just be careful when ordering online because the bowl might not be as filled as wished. read more

The quality of the food here is decent and the people are friendly enough, but every time I order a quesadilla from here I get a deconstructed cheese only quesadilla with the protein on the side and I don't understand the logic behind it (I'm aware they can't put rice, beans, salsa, etc in it - I'm referring to the proteins only). The app has a picture of the protein inside the quesadilla, the managers say it's supposed to go inside (I didn't ever ask for a manager because I don't want to be a Karen, the employees usually ask the manger if it's "ok" to put protein inside the quesadillas), and the Chipotle subreddit also concurs. I don't enjoy food waste & asking for my food to be remade every time. This also happens at the Barberton location but never at Wadsworth, Canton, Cleveland et al, so it seems the training on making this menu item is pretty inconsistent. read more

Dear Yelpers, It's been a LONGGGGG time since I've sweated this much after Chipotle. Idk what the Norton branch is doing, but they are doing it right. Taste like the original chicken bowl I fell in love with. The chicken was perfect, tomato and corn salsas were fresh, and of course the hot salsa was HOT. Not to mention I ordered at 8:23 and picked it up at 8:29...needless to say, this will be our new go to! Your friendly neighborhood foodie read more

This Chipotle in Norton has been open for business for a very short time. When Chase bank closed, thy tore it down and no one had any idea what would be put in its spot. Then one day they started building and lo and behold, we found out we were getting a Chipotle. To be honest, I never wanted it here but my wife likes it, so ok, fine, whatever. Well tonight was the first time ordering from there. I used their website, which was user friendly, and scheduled a 5:40pm pick up. THAT is where any positive experience ended. When I arrived at the drive thru at 5:40, there were 3 cars in front of me. I waited 20 minutes to get to the window. 20 minutes! That's absurd. 5-7 minutes MAX would be acceptable. Then, when I finally pulled up to the window, no one even acknowledged my existence for another 5-7 minutes. The workers just put the orders together and do not pay any attention to the customers at the window until they are damn good and ready. Finally the guy opens the window and asks the name the order is under, then checks and tells me, ok, your order isn't ready, we're making it now. SERIOUSLY? It's 6:05, my order was scheduled for pick up at 5:40. You're 25 minutes passed the time. Another 5 minutes goes by and I get my order. So 30 minutes passed the time. Great job, Chipotle crew. SMFH. The reasons for the delay are simple. First, they don't have an efficient system to get the orders ready in a timely manner. And second, they don't have enough manpower to handle the numerous orders. Hey, it's great that you're so busy (mostly because Chipotle is new in Norton, so right now it's a novelty), but if you can't provide timely service, you're going to lose a lot of business because people won't be back. I'm one of them. Get your act together, Norton Chipotle. Or you'll go the way of Chase. read more

Chipotle gave us no tax absolutely no tax and its delicious They were also really kind read more

Best chipotle location I've been to in a while. I come here about once a week and the portion sizes are always fantastic and very flavorful. Keep it up! read more

We were so hopeful this location would be as good if not better than Barberton's, and it IS!!! Great staff, food is always great! Can't recommend this chipotle enough! read more

Go here at least 2-3 times a week I love chipotle but this is now the 3rd time I've had a problem with the woman at the window being incredibly rude ... doesn't say have a nice day or anything just sits there and stares out you with a dirty look as you drive off ... Should not be working the window .... I have never had a problem with anybody else there other than this woman she should be out of a job and I will be calling corporate (if you don't like your job GET A NEW ONE xD) (UPDATE : nothing was done about this even despite the quick response from the business themselves all I received was a useless apology lol I will not be spending my money here ever again because this is the second time I've had terrible customer service experience with nothing done about it but a piss poor apology you think a giant company like chipotle could at least provide some sort of discount or voucher ... simply pathetic read more

Horrible . Undercooked rice . Should have just let Barberton keep the business around here