Food is good but the service needs some training especially to the environment. The tables are usually not clean and it's freezing in there even on cold days. It's hard to sit and eat comfortably. read more

This has to be the worst Chipotle ever. Cleanliness not the best. Customer service is the worst - had an issue with their app, the manager during their evening shift was pretty much useless. Safe to say I will not be returning to this establishment read more

I'm a regular at this location and I had a free entree coupon to use today. I've used a coupon here multiple times prior and I get the same thing every single time. I wasn't expecting to get a free entree all together because I get double chicken. I was at max expecting to pay 1-5 dollars. Instead they charged me $10.66 for the entire meal. What exactly did I get for free??? Then I asked for a manager and the "manager" came along and gave me the same energy the other reps gave me: an idgaf energy. Might be the last time I go there, especially since it's ran by 20 year olds. read more

My sister and I both ordered chicken bowls with brown rice and guacamole. The chicken was wonderful, nicely grilled but moist and tasty. Restaurant was very clean and staff were efficient and friendly. Highly recommend! I'm shocked, frankly, at the other reviews... All I can say is that it's a different experience now. We loved our lunch and will definitely be back! read more

Placed an order online for 7 people. The burritos we tiny. Paid over 100 dollars and left a tip. They stuffed everthing into one bag and smashed the bowls on the bottom. This is the second time they have done that. The last time the bag ripped and the food was everywhere. For the area you would think the place being new and all it would be managed better. read more

Restaurant is always dirty, and the line is so slow. They put barely any meat in the bowls and then give you a dirty look when you ask for more. The worst Chipotle I have ever been to. read more

DISGUSTING!!! Restaurant was empty, so no excuse for every table being filthy, spilled drinks on the seats, and stuff all over the floor. Walked in and out in less than a minute, and then the capper was the unwrapped condom in the parking lot. I can only imagine what the kitchen looks like. Doesn't the Board of Health ever do inspections? read more

The WORST experience ever!!! It took almost an hour to fulfill online order!!! Apparently there is only one person working on online orders and it is impossible to cancel the order at the location. UNBELIEVABLE!!! read more

Ashame this is the only chipotle in the area. Easily one of the slowest ive EVER been to.(Been to several across the country).While i understand its "New" they need to train them better. 6 people working in back , 3 of em stabding around doing nothing looking confused and theres a line out the door that hasnt moved in over 15 minutes. Thats not including the 10-12 people who have been waiting for their online orders that they're over an hour behind on... read more

Chipotle Mexican Grill - Fast Food Near Me - Newton, New Jersey

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My husband and I usually order on the go and the food is typically ready by the time we arrive to pick up. However, orders are frequently wrong (missing items) and I've noticed the portion sizes are tiny! I've gotten a bowl half filled before and received a quesadilla that was supposed to have chicken and a side of guacamole and beans but was missing all three things. It's frustrating to have orders that aren't correct, but overall we still keep going back because we do enjoy the overall taste of the food. We wish this location was more careful with orders and didn't make such tiny portions. read more

Ordered online 15 minutes in advance and it took another 20 minutes to get my order. Clearly understaffed and mismanaged!

Ordered online today, first time at this location. Food was ready upon arrival however the portions for the meat were tiny, i have been to numerous chipotle's before and it was a bit disappointing. The meat I did receive was over seasoned. They are fairly new and also the only chipotle close to my area so I would give them another shot in the future. Otherwise my order had everything I asked for and everything else was as to be expected. read more

Horrible service and dirty , there was one guy working who had no idea how to make any thing we ordered, everyone else was outside smoking weed , there was food everywhere , on the floor counter and tables and they where out of chips read more

Omg this was the worst food I've ever had!! Never again!! Only one person on the counter and we had a mother in front of us asking a 3 and 4 year old what they wanted which took forever Absolutely disgusting, we took half of our food home to put out for the animals read more

First day it opened, food was cold, and there portions could feed a small child. Paid 15 dollars for half of read more

Chipotle Mexican Grill - Fast Food Near Me - Newton, New Jersey

the wait times at this chipotle are absolutely insane. i have not once had an order ready in under 20-30 minutes no matter how small the order is, multiple times i've had to wait over an hour to an hour and a half for one singular burrito. half the time there's multiple workers standing around doing nothing while there's at least 15 customers waiting for food. genuinely the biggest waste of time for mediocre food w small portions that's also insanely priced. not even remotely worth coming here if i could give 0 stars i would read more

Tried this location again. Food ordered via mobile app was ready when I got there, done right, and order was correct. It looks like all is good at this location now. Great for dinner last night. Parking lot is very difficult to deal with and small but that's my only complaint. I'll go back for sure now that they are truly up and running. read more

Food is good when they have it, but they are always out of ingredients. I have never been to a chipotle where they're out of proteins, rice, and toppings all at the same time. Also can't order ahead because whatever they don't have they just leave off even if it's the protein. read more

Currently out of a majority of every topping and it 9 o clock store doesn't close for an hour . This is the worst Chipotle I've ever been too. Lackadaisical staff including whoever the manager of this store is, always short staffed. Stores not very clean as well NEGATIVE STARS IF POSSIBLE!!! read more

Hands down, the worst experience I've had at a Chipotle. I've been living in the area for awhile so I thought very highly about the place, but they had 1 girl named Maddie on the front line who did the best she could. Everyone else is basically standing around not helping her at all after seeing she had a line almost to the door. The managers had nothing but attitudes. I couldn't even get Guac on my taco because they didn't have a backup Guac. You know where your store is placed, you know you should have backups when something is almost empty. Even online orders were taking so long. All and all, worst experience at Chipotle and it sucks to say that. Shoutout to Maddie for helping me out. I usually don't do Yelp reviews, but sincerely the worst experience at a Chipotle. Attitudes from managers is what really hit the fan. This is the one in Newton. read more

The manager Yvette? and counter helper (no name tag) we're EXTREMELY rude this Sunday morning. Apparently they were short staffed and only had very few items in trays. When politely asked when they felt they would be fully stocked, the counter girl snapped and responded "I have no idea honey" and stormed back. When we found out the manager Yvette was in back, she only peeled her head out and laughed. The entire line of people left and the counter girl yelled " have a blessed day!" These people give the good name of Chipotle an black eye and we will never be back. Will go out of our way to inform everyone that is regular visitors the same. Shameful that a new Chipotle conducts themselves so unprofessionally. read more

AWFUL! If this were my first experience with this restaurant chain, I would NEVER go back! The food was AWFUL. My husband & I ordered a bowl & a burrito --- BOTH were thrown out! Not edible. Burrito looked like a child size, was cold and rice was hard. My bowl was supposed to have romaine lettuce & beans and it had barely any in it. The cheese was in clumps. Will not go back to this location. BEWARE. It's sad that I would drive 30 min to a different location than go to one in my town. read more

i never leave bad reviews on places but this place got me upset. i'm a waitress at a mexican restaurant and the service here was TERRIBLE. i've been to many chipotle's before but this place wins the medal of the worst service. The girl who was making my tacos was wearing a headphone in one ear and hardly answering me. I asked for another taco and said the meat i wanted and then when she asked me again what kind of meat i wanted (probably couldn't hear me over her music) she gave me an attitude. I wasn't asking for much nor do i ever. This work is brainless. scooping ingredients onto a tortilla. Not hard and NOT hard to be nice to customers. i understand maybe someone working in the kitchen wearing headphones but not someone working at a line. I also understand that you don't get paid much to work at places such as chipotle. but if i'm paying $15 for three shitty tacos, i expect good service at the least. read more