it's literally a hit or miss depending on whose working. a few times i went the food was amazing, great portions, and well put together. the last time i went, it wasn't what i have received before. i always order and then pick up and i have also tried walking in.. makes no difference. read more

One of the worst chipotle I have been too last time I went I nearly cracked a tooth because they leave bones in their chicken. and the rest of the meat was burned. And they give the lowest amount of protein I have ever seen I refuse to even go back even though I live in Milford. stay away they should be shut down by the FDA read more

I tried a burrito and salad last night! Both had a lot of free fillers but not much meat at all! In order er to get more chicken for both I would have to pay extra added to the $19.60 I already paid! I was not satisfied at all! Doubt I will ever be back again! My advice.....if you expect to win over anyone older than teenage, put some meat in your food, which is what most people expect! read more

Yesterday, we placed an online order around 9pm. Upon returning home, we found pico, corn salsa, sour cream, and guacamole (which we were charged for) missing. We drove back and spoke with an employee, that told us they had run out of the items and there was nothing that could be done. I fully understand that the restaurant may get busy, and they could have run out of multiple ingredients, but a courtesy call or notification informing us that the 3 bowls, 1 burrito, and quesadilla would be missing several ingredients would have been greatly appreciated. Maybe we could have requested alternatives like veggies. When we asked to speak with a manager, the employee shouted for Allen, but a young-looking kid came to the window and identified himself as the night manager, named Soto. The kid looked about 16/17 years old, but I wasn't going to ask for ID. After speaking with Soto the way he presented himself made it clear to me that he didn't hold a manager title. He was unable to offer any immediate resolution and told us to return the following day. Suspicious of the boy at the window, I requested to speak with Allen, but was informed that he was too busy to come to the window. At this point, we were left feeling as though our concerns weren't being taken seriously. This wasn't a small order--it was for five meals, $92 in total, and each meal was missing items. The lack of proper communication, as well as the absence of a concrete solution, has left us very dissatisfied with our experience. I understand that the team may be new and still getting the hang of things, but I expected better customer service or a genuine effort to resolve the issue. The following day, I returned to speak with Henry, the manager on duty, he informed me that there was no one there named Soto and that he was not, in fact, a manager. As I conversed with Henry, an employee overheard the part about "Soto" impersonating a manager and laughed while nodding his head, saying, Oh yeah, yeah, as he recalled the incident. Soto had told me to come in the following day to speak with the day manager and assured me he would pass along the information, which ultimately wasn't done. Had Allen for a moment spoke with me, he could have informed me that a refund can't be processed in person, as the order was placed online. This would have saved me the 3rd trip to Chipotle. I avoid posting, as I prefer not to make a bigger deal of things, but this situation felt particularly disrespectful. The only positive in this whole ordeal is Henry, the GM. He seemed to display some embarrassment for his staff and apologized multiple times. He also provided me with the number of whom I should contact to handle the refund. read more

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I tried this place 3 times. The first time, the order was okay. The second time, I had to wait for some ingredients to be ready. Today, I waited 10 min in line only to find the empty fajita container. When I asked when more would be ready, they said they were out for the day (it was 6 PM). Additionally, all the portions from this store are smaller than from other Chipotle stores. I was ridiculously excited for this location to open up, and unfortunately, am quickly disappointed. If you go, check to make sure your ingredients are available before you wait in line, and don't expect a full bowl. read more

Chipotle Mexican Grill - Mexican Near Me - Milford, Delaware

Picture speaks for itself, that's just one of the 2 bowls we had door dashed and both bowls were missing mostly everything. All we had on the bowls we received was rice. Meat and cheese. read more

Chipotle Mexican Grill - Mexican Near Me - Milford, Delaware

Service was abhorrently slow. My order was placed at 6 PM and I ended up getting my order around seven. I was in the drive-through line and unable to leave because of the traffic was so poorly directed. By the time I did get my food and was able to eat it at home. It was ice cold if you're looking for a burrito, in Milford, consider anywhere else. read more

The reviews reflect this place and you can tell, went there on thursday about 20 minutes before close, they were out of everything and the worker taking our food was being really disrespect slamming spatulas and seeming like he was trying to pick a fight with the customers and made the two people behind us leave. read more

The first time it was ice cold, the 2nd time Ice cold, looked like hog slop. We spent $60 on 4 meals and were all disappointed, for the 2nd time. I paid $5 for extra protein and did not receive. My wife and I ordered 2 salads that had no lettuce. NEVER AGAIN! Ripoff. read more