I waited for 30 minutes 20 minutes to closing to get my food. Very trashy place where the night supervisor is the nastiest person. Got my money and afterwards gave me attitude and a long wait. You would've thought I was eating at a 5 star restaurant. read more

This visit was perfect ! Long line at drive thru went very quickly. Very pleasant employees in the drive thru windows. My order was correct and all the food was served hot. Upgraded my hamburger happy meal to have cheese and hit the jackpot - 2 slices for a minimal up charge! I have stopped here before and also had a good experience. This will be a regular McDonald's stop when in the area. Perhaps the older reviews have been answered with new management. Only thing I can add is that the surrounding parking lot can be cleaned up if the wind blown paper trash. read more

Haven't been here enough times to list any fixes. All I can say is there were multiple mistakes. From the initial order, to the person who fulfilled my order, to the person who gave me my order. I see this location does not get a very good rating on Google. read more

Update : I decided to take pictures as "evidence" towards what's going on first I'm going to start off by saying today it took everything I could to go to mc donalds this morning cause everytime I do as I mentioned in my other review the REPEATED HARRASMENT TOWARDS ME IS BOTHERSOME!! It would be different if it was happening once in awhile .....BUT EVERY SINGLE TIME I COME IN AND ORDER THIS IS WHAT THEY DO TO ME ....By the way as I pulled into mc donalds this morning I was shocked at what I saw as I parked my car I noticed the same manager from harrington is also working at milford mc donalds I didn't say anything just walked in and order my food like respectful customer. (in the back of my mind I said watch they are going to do it again on purpose) So this all started because one day I decided to complain to one of the managers there about repeatedly giving me cold food and then also would let me pay for my order but wouldn't tell me something they didnt have so they would just throw something else in the bag without telling me then the NEXT DAY IT WAS LIKE EVERYTHING CHANGED! They started harassing me every single time I would come in and order they would on purpose NOT give me what I pay for at first I thought how in the world can mc donalds allow mangers to basically attempt to "STEAL" MONEY From me by purposely NOT giving me what I ordered eventho it's clearly on my receipt!! My Husband said to me you need to do something about that cause NOW CLEARLY I SEE what they are doing to you and you are DEAF! Also whenever I order food thru the app and park in the numbers they will NOT BRING ME MY FOOD EITHER IT SHOULD ALL BE ON CAMERA TOO! I sat in my car for nearly 45 minutes I kept track of the time too and then I got out and walked inside my bag of food was sitting on the counter as if no one wanted to bring it out 2 me!!! I am soo shocked at how managers are allowed to run this place and even when I asked for the number to human resources she gave me a FAKE NUMBER!!!! I'm not giving up I'm going to fight this tooth and nail! I have to too much evidence and witness!! So here is the photo I took this morning with the time and date on recept! If you see my recept shows I order 3 pies but every single time they put 2 then hand me the bag then of course I check it and have to keep telling em them why is one missing every single time ???? CLEARLY HARRASMENT!!! Once they saw me take a photo of the receipt and bag and then after I notified them they try to give me 2 more ?!??! Like is this some kind of JOKE???? I SERIOUSLY HAVE HAD ENOUGH!! read more

See all

The drive thru was excessively slow and when i finally got up to the intercom i was just sitting there as two cars from the other line proceeded through. I started yelling hello at the intercom while i could hear the guy having a conversation with someone about who had my lane. I had to repeat my order several times, big mac meal dr pepper and a cheeseburger with extra pickles. After an eternity I reached the pick up window and the lady was about to hand me the wrong order, when she handed me the correct one i checked and the cheeseburger was missing. I informed her of this and had to repeat it a couple of times and she checked the monitor and finally got back to me and said you only paid for the big mac meal. My reply was but i ordered a cheeseburger, she just looked at me like i was asking her to solve the riddle of the sphinx and just wanted me to go away, so i took her cue. On the way home my first indication something else was wrong with the order when i sipped my dr pepper that tasted suspiciously like root beer ( i didn't even know you guys sold root beer). To cap off the perfect dining experience, the fries and big mac were almost as cold as the root beer i didn't order read more

It was a slow drive thru with 1 car ahead of us but it was really bad because they got our order wrong we asked for a Fanta and they gave us a slushee and they did not know what a Fanta was dumb employees don't go here. read more

Love me some Mickey Dees!!!!!!!!!!!!!!! I Especially LOVE the bundle boxes! Sure sometimes they mess the order up but hey no biggie‍ I still love their food read more

Their customer service is non existent. First you have silence for up to 5 minutes at the drive thru... and after saying hello about 4 times... aomeone finally answers in a voice that would indicate that I am bothering THEM... after you order you then question if you actually came to a fast food place ... the wait time is astonishing and never less than 5 minutes at the window, you'd better check your food because 95% of the time its cold, nothing like a cold fish sandwich or cold McNuggets with some cold fries. So at this point you ponder if you should ask for another meal knowing they will once again roll their eyes at you and act like you are the problem... so this was my third time with the same horrible non existent, unapologetic service... 3 strikes your out. Not going to waste my money any longer. .. just not even worth going back to see if a fourth time will be improved.. do yourself a favour if your craving mcDonalds... DO NOT go to the Milford location.. I would give them a O 'n hands down for the most awful location I've ever been to! read more

Very rude me and my family were waiting over 30 minutes to get our food and people before us got their food before we did and we walked in first then they were very disrespectful and giving us a lot of attitude. read more

No Cinnamon Melts Apparently the management said that this McDonald's was a born store that doesn't serve certain items sound like BS to me!

Went there and an employee didn't have her hair up or anything and her hair was very long. Please put your hair up & put a hat on!!! I don't enjoy hair in my food. read more

McDonald's - open 24 hours sign in window - Fast Food Near Me - Milford, Delaware

A store that doesn't care about breakfast. They are guaranteed to disappoint you precisely 100% of the time when you order a McGriddle. This is no exaggeration either. The people working here are incapable of producing a McGriddle correctly. It's always an undercooked doughy flimsy piece of inedible garbage that you will spit out into their bag on your way to buy food from their competitor. Even when it's not undercooked and doughy, it's still a soggy flimsy and disgusting, as if it were cooked several days before and then microwaved to be reused. You are better off starving through a meal than eating here, because both are equally unsatisfying. read more

Walked into the bathrooms to wash my hands before i ate and ordered food and a woman who worked there walked out of a stall and passed me. Didn't wash her hands or anything. This is what kind of employees work here. *barf* I decided to go elsewhere. She's the one with the really really long winged eyeliner, short, young ,and can possibly fly away if she blinked fast enough. Oh and nobody knows how to clean anything. Floors were disgusting along with sinks and mirrors. Gross gross gross! Save yourself the trouble stopping here. Not worth catching something over. read more

Aweful food and service- long wait times, food is stale and was served a moldy bun. I live in Bear Delaware, but I tavel down South all week for my job. McDonald's are just bad everywhere, up North and in Southern Delaware. Their food quality is really bad. read more

In my opinion, this is the best McDonalds around! They have always had the best fries and the fastest service. We had breakfast today and they got our special order right! read more

Worst McDonalds ever I have been to. Continually cannot get order right and they forget items. Food is usually not hot. Called to complain and manager hung up on caller. Not the first time. Sad when employees can't even fill a simple order and verify all ordered items are delivered. read more

Would give 0 stars if I could. Ordered a meal in the drive thru and paid, got down to the second windo to get my food and was told to move up to the next little window. Ok, cool. Sat there for (I timed it) 21 minutes. I watched as cars got their food and left. I saw other people who were parked get their food and left. I tried to wave people down but was ignored. Finally got someone and asked what the hold up was and they just told me to hold on. They brought my food to me and said nothing. No "sorry" or anything. Lukewarm fries and a gross sandwich. Never ever ever using this place again. read more

We ordered four big macs, only got three. The fries seemed old and hard like they were only heated up. This is like the 3rd time they've messed up our order. read more

I stopped in one night to have a late dinner with my friend. We ordered a few sandwich meals and waited way too long. I asked for no onions dues to allergies, both quarter pounders had huge slivers of onions. Apparently, the cashier typed "no onions" and no one could understand that. SMH. I had to bring my food back two times, each time they redid my sandwich, there was still onions on it. Food allergies are no joke and if you can't get your crew to understand that, I won't be back. I watched the one lady make my first sandwich and then she picked off the onions that she had put on it. I can NOT have onions nor the juice of it. I tried to speak the the guy that was walking around in a suit, as he appeared to be a manager or owner. He was like oh okay, they will take care of it. IT should never be this difficult to have my order make the way that I ordered it. The fries were cold by the time that my sandwich was finally remade. Not a good impression to make as you are relaunching your new building. Invest in training and letting your employees know that food allergies are serious and with mine, I could end up in the hospital with major abdominal issues. Surgery is usually the outcome of ingesting raw onions. Thanks for the free drink coupon but I don't think I will be back. I can't risk my life and trust your employees to make a simple sandwich. I have managed restaurants and if this had happened, I would have took over that line and made the food over myself. Why allow your crew to keep doing it and then they won't even change their gloves. Poor management. read more

I tried applying there and the assistant manager was very rude to me and when i went into the store i told her that i wouldn't be able to take the position because of how many times they had me call in and come in multiple times and i had had enough of it. it was too unorganized and unprofessional that i decided to not take the position. but that's beside the point, when i went to tell the assistant manager (her name was Nikki) she had started walking away and when i tried to explain myself she kept walking and kept saying "okay" which made me feel like they never needed me anyways or didn't even want me to begin with. and then, i could see her talking badly about me because she was pointing exactly where i was standing and saying something. In the end i'm very unhappy with the entire experience and i don't plan on reapplying there again read more

New store same B.S. Service. It never fails everytime I've been in this one its been nothing but issues. Hadn't went here in almost a year, I . read more

A model of inefficiency! New building, same horrible service! Franchise owner, please hire new managers and a competent staff ... the service at this location reflects poorly on the franchise as a whole. Get it right ! read more

Cold fries and apple pie after they said they were too busy to give us a 10 piece nugget. Disappointed to say the least after I spent my hard earned money. read more

Perfect and accurate service. Must of went through a rough time. But everything was made exactly how I asked.

Went there today was told could not order at register that said open needed to go to machine guess what could not pay cash did not eat there

This place is filthy with flies all over the place..walked out and decided we werent hungry any longer...stay away

Some things never change at this Milford Delaware store. I wrote a review 6 months ago with the same ole issues at this New Store! Dirty floors and tables.Had not been cleaned,swept or wiped down for hours.Here it is 7:15 pm with 6-7 customers in store and I'm looking at the same thing. This time my double burgers were warm at best and dried out.Getting a 2 rating as the Fries were good. read more

Tonight 10/3/18 was one of the worst visits on service ever here. The manager on duty refuses to provide table service. And when requested was informed instead of trying to figure where you are that they just yell your number. Which works good if your not hearing impaired or dealing with walking issues. I have enjoyed this McDonald's for a couple months now and never had issues like this. When mentioned that it was an issue was abruptly just dismissed. I feel this managers approach is drastically hurting this business. I get it's fast food but had recently been impressed by the increased service from many others here. If this is their future then might be rethinking things read more

Worst McDonald's I've ever been to. And I've been to almost every state and multiple countries. Customer service was horrible, they mumble into the microphones, don't say anything at the windows. We got 2 drinks, one straw. And a coffee, but it was cold! We went back inside and they still had an attitude about the whole situation. Never coming back, and hopefully if someone sees these reviews, don't waste your time read more

Threatening police action is not good customer service. At 2:30 am after work I tried to get a shamrock shake, the doors are locked so I figure ok it's early maybe it's a safety thing. When I go to the drive thru window (only idea that occurred to me) they yelled at me to go away or they would have me arrested, what did I do wrong exactly that was illegal ? Usually love this place but after this I may have to start going to BK and Wendy's instead. read more

I am furious with this McDonalds tonight. Am not feeling well and needed to run my Grandson home to Felton. We wanted to get him home before dark but he was hungry so McD's he wanted. Chicken nuggets please. We placed our simple order on the app. and paid. We finally got to the window. Told the young girl our order code #. well, she said ok~we sat there everyone in front of us was gone. Started to get dark...10 minutes later they still could not find our order on their computers (It confirmed with the location guide that we were in the parking lot) so after handing over my phone, repeating our order twice more verbally, they still don't know what our order is...ok lets repeat this one more time as they scribble our order on a piece of paper, at 22 minutes (after getting to the window when we kept track of the time) it's now completely dark, tea was watery and ice was completely melted, no nugget sauce and no napkins we pulled away with a lot of aggravation. I came home to look up to see that I indeed had a charge from this McD's to my bank account for the exact amount of our order. So we did order and pay correctly and had about 25 to thirty minutes of wasted gas and wasted time being accused of not placing the order correctly, maybe we didn't order it from this store... somehow we were to blame for this crappy service and $14 worth of food that was not acceptable. pitch Dark outside. I finally got my grandson home so he could get ready for school in the morning. Thanks for Nothing MILFORD MCDONALDS. HORRIBLE!!! Put the store back to the old way so people are not walking around inside aggravated because they don't know how to use the Kiosk or it's too time consuming and I can't use the app. because you can't find my order when I do use it. I want my money Back and will not be going there again any time soon. read more

2nd time in 2 days the drive thru took 30 minutes and my carmel frappes were a melted mess. im very disappointed i wasted money on beverages i cannot enjoy read more