I love this place ! The food is good and service is great.The ambiance is nice and chill.!Service is fast.Restrooms are clean.

This location sucks!!!! They intentionally bring out the worst of people over FOOD. Nobody speaks ENGLISH or even UNDERSTANDS it. You order online and it's TOTALLY DISREGARDED! Then when you show up for your order you face LOW ENERGY ASS PEOPLE who because they didn't do their job it's your fault. Stay Away! Go the distance for Quality. There is no use contacting you to discuss nothing, you know what that location is about. My online order was supposed to be ready for pick up at 12:50- Non speaking or understanding ENGLISH employees YOU hired want to argue with patrons bcuz they can't read the English names and giving ordered food away. I said what I said! STAY AWAY FROM THIS LOCATION read more

Chipotle Mexican Grill - Forestville location - Fast Food Near Me - Forestville, Maryland

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If I have to pay extra for guacamole I expect to get guacamole, not half of an unmashed avocado. I understand mashing an avocado is tedious but cmon this is unacceptable. There was literally no guac in my bowl just pieces of avocado. Very disappointing ! read more

Chipotle Mexican Grill - literal chunks of avocado, no guacamole - Fast Food Near Me - Forestville, Maryland

Completely disappointed at the portion size at this location. Ordered a chicken bowl and immediately noticed how small the chicken was cut up. It was pretty much minced chicken, so when it was added on top of the rice, it had the appearance of looking like a lot but it wasn't. I asked for a little more and the worker held up the bowl as if to imply that there was enough chicken. I didn't make a big deal but when I got home I was very upset having to sift through my bowl just to find protein. The tomato from the pico de gallo was larger than most of the meat in my bowl. Complete waste of money. read more

The food is never fresh and I just found a bug in my food..when I returned it they saw the bug but only gave me a refund..when I spoke to the manager she acted like she could care less smh I asked for a gift card or something to make up for the bug but she told me to take it up with corporate. This place is ghetto and I'm never eating there again read more

This restaurant is amazing. It gives good portions and it doesn't overprice you. But the get cold after like 20 min but it's like a 10 minute walk from my house so it's fine read more

ZEROOOO. I had plastic in my food that said lift and tear, and I'm pretty sure it came from a bean bag or one of the other food bags that they did not properly check before prepping the food. I severely choked on it, and I did not appreciate that. CHIPTOLE, Something must be done about my experience. read more

While visiting this location one of the servers on the line couldn't wait until the first server put my protein in the bowl and she scraped the hand of the first server with the utensil she was using. I tried the brisket bowl and the meat was cut up so tiny you couldn't tell it was brisket and for the price, I won't be ordering it again. Sorry, not sorry read more

I'm always hesitant to try a new chipotle location because the quality varies greatly from store to store. The line was not too long, but still waited about 30 minutes in line despite there only being 5-6 people ahead of me. This review is during covid and there were many online orders, so i didn't mind the wait. My issue was after getting home, I had two "seeds" in my food. After finding the first one, I thought "okay, it happens sometimes." A few bites later, I chew on a second one. I assume these were the seeds on top of the avocado (image attached). Very unpleasant biting into these not once, but twice. Just careless read more

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It was the year 2019. I was 35 years old and I had big plans for the future. Little did I know that a random craving for Chipotle would result in decades of my life being wasted away. By happenstance, I went on the day of a fund raiser to support a youth boxing organization. I immediately noticed that line was long, but I decided to stay. I mean... it's something for the kids and most Chipotles are pretty efficient with the lines, right? Boy, was I wrong. When I finally got to the front to place my order, the year was 2041 and I was 57 years old. I imagine that a lot had changed in the world, but I wouldn't know because I was stranded in Chipotle. I was there for so long that a pretty girl actually started a conversation with me. It's sort of like when you're stuck on a desert island and the pickin's are slim. She must have figured, "what the heck." At the front, I realized that the line was slow because the intelligent people had ordered online. All of us nincompoops standing in the line was just Darwinism playing itself out. I ordered the brand new carne asada steak burrito. I'm sure it's old by now, that's if Chipotle is even still in business. Anyway, when the gentleman attempted to fold my burrito, he folded it like he had never folded a burrito in his life! Actually, scratch that. He folded my burrito like he had never even SEEN a burrito in his life. Bless his heart, but I think he would have had more success with a Rubik's cube. Of course, the burrito rips and he gets another one. So, he takes the original burrito (with the tortilla on!) and puts the entire thing in a new tortilla. Amazingly, he somehow folds that impeccably. Go figure! I was already debating between a bowl or a burrito because of the carbs, then I ended up getting a double tortilla! Before I ate it, I ended up unfolding the burrito and taking one of them off and refolding it myself. And in case you're wondering... yes, it was cold and unsatisfying. I finally made it home in the year 2055. I'm now 71 years old. Me and the girl standing in front of me ended up marrying. We have 3 children named Carnita, Sofrita, and our youngest, Guac. In my original review, I called this Chipotle "Life Changing". They certainly lived up to that, but not in the way I would imagine. I won't complain too much though because, hey... I did get a free tortilla, and how many of us can say that?! read more

I don't understand why one of the girls continued talking to the coworker who was at the start of the line for making the bowls. There was NO LINE, new I just waited there for her to stop talking. Didn't even get greeted. You work in CUSTOMER service. When a customer walks up, do your job. read more

Why is he and the black female the only ones working, the line was just held up because she had to step away and the two females in the back are just not working ??? It's 10:12pm they close at 11pm and everything is already cleaned and put away.... where is the management ! (GHETTO PALACE) It's like five people here working but only one person was on the line... the guy whose in the photo is the only one who seems to care about people getting their order and making the sour cream for the people who've asked. Now two females have got on the line after Frank (I just asked his name) went to assist in other matters. I already had to leave the other Chipotle close to my home because they were out of White Rice, Burritos, Tacos, and a few other items.... so to come here and they are standing around when the line is FULL is quite annoying.... Won't be back at this hour hopefully day time shift is better read more

Chipotle Mexican Grill - Why is he and the black female the only ones working - Fast Food Near Me - Forestville, Maryland

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I stayed at my brother's house in District Heights for about a week, & I went here for food a couple of times while visiting. I must say that this location is one of the best locations that I've been in (and I've been in many Chipotle locations ). My bowl & chips were fresh, food was good & well seasoned, & no mistakes were made on my mobile order. The restaurant seemed tidy & the staff was pleasant each time...Good job Forrestville Chipotle! read more

The food trash service trash you can't get alot of food no more portions so small and it cost more

Check your bag and do not use a delivery service. These folks always leaving items off your order and you can't call to reach anyone on the automated line to correct the issue or get a refund. Your just stuck with dip no chips or chips no dip and the money was spent. read more

I don't know why I haven't learned my lesson. This location is packed to capacity. I ordered my food 45 minutes in advance, I get here and STILL have to wait. Truly, a shame. read more

Ordered online for pickup. Paid online also. Order was scheduled to be ready at 10:15pm. It's currently 10:55pm and the order is not ready, they ran out of rice and guac and order items. And they are telling ppl they will receive a refund in 24 hours. Running out of food is one thing but what was the point of the system asking for my email and phone number, if no one IS GOING TO CALL ME to inform me of the changes within the restaurant. The boujie suburbs would NEVER! I truly don't understand why I continue to support so many places nearby with mediocre services and lack of Customer service. Never again!! read more

A SCAM ! I ordered a half portion of chicken and barbacoa. They put a pinch of barbacoa but charged me for a full. I had to ask 3 times for a serving of sour cream and cheese! And when I asked for vingerette it was barely filled. I will not be returning. read more

Chipotle Mexican Grill - Look at how much barbacoa they put . Highly disappointed - Fast Food Near Me - Forestville, Maryland

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If I knew my burrito was gonna be rolled like this, I would have asked for a bowl. Unacceptable. A mess everywhere. read more

Chipotle Mexican Grill - Fast Food Near Me - Forestville, Maryland

A side sauce cup is a portion size of meat--- for an entire bowl. I used to have to ask them to halve what they were giving me. Now?? I'm asking for more and they said they would charge double...I guess that's the hood tax. read more

Avoid this Chipotle. I have ordered from this Chipotle twice using the mobile app and both times things went wrong. First time I ordered it was for pick up after a long day of work. The order went through and I was charged. Problem is when I got to the restaurant...THEY WERE OUT OF FOOD. Yes, you read that right. They were out of food. ‍ Second time I ordered delivery. The order was scheduled to arrive at 7pm. Once 7:30 came and went I called the delivery driver (door dash)...he informed me he had been at the restaurant waiting for them to even start making my order. It is now 8:03 pm and I am still waiting. I called the restaurant and no answer. Stay away from this Chipotle Update: It is now 8:20 still no food. . read more

Other than the long line, I was satisfied! The line actually moved pretty decently too. They made both my orders how I wanted and with good portions. Food tastes great. Glad this one is close to where I live! read more

This is probably the worst Chipotle I've been to. I've been here twice and both times the employee was arguing with the manager, about 3 people Including myself were waiting for online orders and waited way past the time the order was suppose to be ready. On top of that my order was incorrect because the other employees were distracted. read more

I just left this location, the food looked days old nothing was fresh it looked they were trying to sell off trash leftovers. I walked out,not getting food poisoning messing with them being cheap and trifling. read more

Ordered chicken tacos and guacamole. My tacos were cold and soggy. It looked like dog food. Needless to say I didn't finish them. I stopped getting the burrito bowls bc my rice was always under cooked. I'm not expecting 5 star food but damn, the quality of this franchise has really gone to garbage. Sad. read more

Chipotle Mexican Grill - chicken tacos with guacamole. - Fast Food Near Me - Forestville, Maryland

Super Slow, but efficient. They seem short staffed? If you don't mind a wait, I'd recommend. The cashier, Nyree (based on receipt) had a bad attitude. Idk who pissed in her chipotle, but she definitely needs to go to the back of the house. Otherwise, food was good! read more

I'm glad that there is a Chipotle near me . This location moves at a great pace, even though it can get extremely busy like most place they keep the place very clean. The reason I'm giving them 4 stars is because they are extremely skimp on the rice and meat (not exaggerating at all) but they will load up on the toppings........not good to me. Even when I ask for double meat they only scoop a little bit of meat which is not equivalent to double if you ask me. Due to the location it can get very packed due to two other major food chains beside them but parking in the mall lot is easier so you won't get jammed up in parking or leaving the vicinity. read more

It was clean but I don't appreciate the housing around while I'm waiting patiently for them to finish a doordash order that I need to pick up in time. Grow up people. The big lighting girl was lazy leaving her coworker to do everything by herself while she stood around by the register and acted offended when the girl making the food told her to help. She kept stating she was tired read more

I usually love chipotle but TODAY 5-31-20 @ 3:15pm I was TOTALLY UPSET. When I picked up my order I asked the lady for salad dressing and she was COMPLETELY rude so instead of cursing her out I patiently waited on my dressing & left. Get all the way home to find out both my bowls was missing 4 of the 6 items I asked for..How does that happen!?!?! TOTALLY FUCKIN DISGUSTING & NEVER COMING TO FORRESTVILLE CHIPOTLE...AGAIN!!!!!! GOOD RIDDANCE!!! read more

Yes, finally another chipotle besides Capitol Heights. This one is located in forestville and so far since it just opened, it's never a line. The workers are not skimpy with the meat and move fast. It's very clean and the food is fresh. It's chipotle so you know it's good. Anywho, for my fellow forestvillians, it's where the old country use to be next door to the wingstop. read more

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Same as always. Service was quick. The assembly line was tight and linear. No hassles. Place was typical Chipotle, clean too. I would request that both the person ordering (calling out), and the people building your order speak up. Often time the ingredients make or break the entire meal for some. Things get left off. Men, husbands, fiancés, boyfriends get cussed out when they get home if that guac and salad dressing is missing. Whew! read more

Do not eat here unless you want food poisoning. Dirty restaurant. Terrible, slow service.

Service was terrible. Manager was disrespectful and did not approach me like a customer with an issue I will not go back

I just want to say that this is the far most worse chipotle I've ever been too the workers are rude they act like they don't want to work. I went to go pick up my food and there were so many online orders the working was busy cleaning up the Togo station because they were about to close when she should have been attending to the customers. Then the gentleman at the register had his head down as if he didn't want anyone to ask him anything. I was speaking to him saying excuse me and he just kept ignoring me so I said excuse me to the young lady I asked her for my order and gave me the bag with an attitude I then asked her for dressing and she told the guy give her some dressing. My thing is if you don't want to work in fast food don't apply customer service is everything and this store definitely has poor customer service. read more

This location IS TERRIBLE! Ordered thru Door Dash. Food was cold AND There were only three pieces of meat in my burrito bowl. Luckily I was able to get a refund thru Door Dash. I DO NOT RECOMMEND THIS LOCATION! read more

I've been here twice already and it's always been clean, bright, and inviting. The first time the wait in line was pretty long, but the second time it moved along nicely. The food was fresh and tasty. This is now my go to spot and it's close. read more

Disgusting! Wish I could give zero stars. Ordered online (Forestville location but thought it was Clinton location) and Burritos arrived looking like a ball and COLD! Burritos fell apart as soon as we picked it up! Queso dip was warm but burritos cold!?!? Where they do this at? Tortilla chips were extremely greasy laced with a lot of salt. One of the burritos ordered was a steak and chicken burrito but there was hardly any steak, we counted maybe 5 pieces! SO disappointed and worse Chipotle I can honestly say I've ever been to. New management is needed ASAP or this will be another establishment to go down the gutter. Fix this Chipotle! read more

For our work potluck, I decided to have chipotle cater. I wasnt exactly the best customer but they certainly exceeded my expectations! First, I waited too long to order the catering online (I was within that 24 hr window) so I called and asked if they could get me in the next day at noon (I had called around 3). I found out the next day that they wanted to have the potluck at 11 instead of 12 so I left a little early to see if there was a chance they could get my order done earlier (I wasnt thinking they could but it was worth a shot). I got there at around 11:35 and I apologized for being early and said I'd be willing to wait of need be. However, they started getting all my stuff together immediately and I was out of there within 10 minutes! They also carried all the stuff to my car and the girl checking me out was so nice! They did a fantastic job and excellent customer service! read more

I've order a burrito bowl with extra meat, twice, and I've been sent just a a regular serving. This isn't cool, the fact being I'm paying extra for the extra meat. I'm done with this location. read more

Chipotle Mexican Grill - This is supposed to be "extra" meat. - Fast Food Near Me - Forestville, Maryland

Never even knew this location existed. Usually go to the location in Ritchie Station. Placed my order online and delivery was made with DoorDash. Was a little concerned about the quality once I read online reviews about the location but was surprised that the quantity and presentation of the food was very good. I do agree that they do mess up orders (or ran out) b/c there were no fajita veggies on our bowls. Also, through tracking I saw the delivery guy was there for about 20 mins waiting for my order to be ready. Lastly, I do slightly agree that the flavor is a little bland in comparison to other locations I have tried and prefer but over all it was descent and more importantly, NONE of us ended up sick! read more

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