This review is about the tubing. I can't really say I had a…read moregreat time. There were so many trees down in the water we had to constantly get out and figure out how to get our tubes free. I mean, I get it. You can't control where trees fall, but a warning would've been pretty helpful. The guy who gave us instructions in the beginning told us to go a certain way when we got to the bridge, directions which got us trapped in a huge tree in very fast moving water. In the end, we did sign the form saying they weren't responsible for us getting hurt, we just didn't expect how much hurt we were in for. As far as front desk customer service goes... helpful information, not so helpful attitudes.

I enjoyed the tubing itself, everything was beautiful. But it's hard to shake first impressions. As…read moresoon as we pulled up on the property, an employee stuck his head in our car window and before we could say anything to him he said "yeah, I'm not wearing a mask and I don't care." He gave us parking instructions and a waiver and said, "sign this about all that COVID bull crap." Our car group was not assumed. Most of the other staff seemed friendly enough and most wore masks, but they didn't not require masks worn inside the building. Then on the tubing ride a local started screaming at as from her house because "I find too much litter down there!!" We weren't doing anything wrong so I don't know why she felt the need to scream at us. The people who live on the river clearly resent the tubers.

Did a Groupon for one of the zip lining adventures for two. We came during off season so it was…read moreonly the two of us lol. Approx 1.5 hours away from Destin but the drive wasn't terrible. You sign a waiver and you have to weigh between 70 to 250 pounds for the zip line. Our two tour guides Jaeda and Spencer were amazing. As someone who's never zip lined before, they were comforting and patient. I think this zip line tour was good for beginners and kids. I think there were 10(?) zip lines that were approx 300 feet each. I'd prefer a longer one next time!

Great time! Office was very responsive! I was able to call and reserve our tubing trip and all…read morepaperwork was ready for us when we got there!

They don't tell you they only hire school kids. so when you buy a season pass, expect half the…read morepark to be closed while school is in session. Tourist trap. I wouldn't suggest this for locals. they can give a rats ass about you.

We were in the water for ten minutes then we were kicked out so we asked for a refund they said no…read morethey gave us tickets to get in for free that expired at the end of the end of the season. We won't be coming back till next year . We paid 700 dollars for ten minutes of swim time we went into the wave pool they kicked us out of the pool before the waves came on they come on every 15 minutes we paid extra for a cabana we sat there for three hours waiting for them to allow us to go back in the water . Our waiter said that we could get a refund for our cabana the manager said we couldn't get one the food was ok at best it was insane would not go again

Great relaxing day! The guys were very accommodating...I brought my own kayak and they took care…read moreof everything! Loading and unloading kayak and gear, they were most helpful. Will definitely be back!

Looked like a good place to go so we tried booking a reservation for two days (Sun/Mon). Website…read morewould not take a credit card (error messages). Called them on Monday afternoon and we were told the credit card part on the website wasn't set up. So we asked to make a reservation. We were told we didn't need one just show up. When we arrived we drove down a single lane pothole riddled clay road for a half mile. Upon arriving at the entrance we were greeted with a river crossing to actually get to the facility and parking area (picture below). If I had a truck it wouldn't have been bad but the ruts under the water surface were at least 2 ft deep. Driving a Honda Accord through this "Entrance" was not an option. So we turned around and went to the competitors canoe rental. My one star rating is only based on my attempt to get there. I did not actually get to use their facilities or services. It would have been nice to be told of the water crossing by the employee on the phone. If you do go there "ASK" about the water depth if you are driving a car.

Honestly very disappointed we were sent out to shell island with a cracked motor. We took the…read morepicture as soon as my dad noticed it. We have boats back home so know how to operate them well and we were very disappointed we were sent out in the ocean with a cracked motor. The boat also had battery issues as well if my dad had not had prior boat experience we would have been stranded. As much money as these are you would think they would be in pristine condition.

We booked online and arrived in time for the 9am boat to the island. Rusty and Haley were great -…read morefriendly and funny. The online booking was easy and we left right after lunch so there wasn't a wait to return to the mainland. Shell Island itself is incredibly pretty - lagoon side was a little calmer water and the gulf side is picturesque!

almost drowned in the wave pool also do not go down the pink slide it made my hand numb for so long…read moreI would not go here the life guards were mean here when we were entering they were yelling at us

I read some of the negative reviews and I personally cannot agree with them. The place was very…read moreclean, people were very nice. The children had a great time. We checked the weather before we went so that we could fully enjoy our time there. The price was excellent. I'm from New Jersey and according to Jersey prices this was almost free. (lol) The park size was great for small to teenaged children. We are planning on returning in July 2025. Thank you for a great time and we look forward to our return visit!!!

Paradise is Right! I saw a baby dolphin i saw a baby dolphin it was right by my own baby almost…read moreplaying i love these trips. THANKS CAPTAIN Max

We had an amazing time with Robert! Very patient with little ones , and my husband gained a new…read morefriend. Everything included from them providing water, to Lily pad and floats so the kids stayed occupied. We saw some dolphins and a school of stingrays. THANK YOU ROBERT

Traveled to Panama City for my cousin's bachelorette and decided to book Lagoon Pontoons for a day…read moreactivity. The booking and check in process was very easy, and the staff was very friendly and helpful. We didn't have the best weather but our driver was in great spirits, engaging and brought us to the sunniest side of the location. Throughout our time he also gave us great suggestions in the area and continued to accommodate any of our requests. They had several floating devices for all of us to use which we took full advantage of. We all had a great time and would definitely recommend to book if you are visiting and looking for a fun activity to do!

Stan was an amazing guide!! Absolutely amazing! He knew all the sites to find and was very…read moreinformative on everything!!

Besides 15% Destin tax they now expect you to pay $20 to park if you dine at any of the restaurants…read morein the harbor view area. So you pay $100 for two, $20 to park and the additional 15% Destin tax. Local residents are exempt from the $20 parking fee, plus many Destin business give local residents a special discount.

Captain Scott McCarthy of Destin For Fun made our trip nothing short of phenomenal! He maintained…read moreconstant communication from the time we booked a month in advance, up to the minute we stepped on the boat. He made sure I knew the cancellation policy on weather conditions and I have to say, they are FAR more generous than any other company I've dealt with. He wasn't afraid to zig zag through the crowd to get us right in the middle of all the fun, which is exactly where we wanted to be. He provided a big floating mat, a beer pong game that was a huge hit with our group, a big Bluetooth speaker, as well as his photo services. He had no problems taking pics of our group for us while we had our fun. He got in the water and played football with the husbands and retrieved drinks and Jell-O shots for the ladies. We could not have asked for anything more! He will be our go-to from now on, no doubt about it!

I had the most friendly and accommodating experience with the owner and staff at Luther's. The…read moreinformation and instruction on how to operate, maps on the boat, instruction and information filling out the waivers. All of it made the experience that much easier and such a good time. This is definitely the spot to go. John has got a great thing going there st Luther's. Looking forward to getting back out to crab island soon!

We rented a pontoon boat and a JetSki from this place. Making reservations was easy. All the…read moreconsents were emailed to us so we could get that out-of-the-way before we arrived. The people were really helpful at check-in, and the guys were great with letting us know about everything on the boat. The boats were clean and the JetSki was nice! We will definitely rent from them in the future.