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    Chip Ellis Auto Sales

    1.0 (3 reviews)

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    Montgomery Subaru

    Montgomery Subaru

    (21 reviews)

    100/10 experience at Montgomery Subaru! Eric made the entire…read moretransaction incredibly easy and I got to drive home in my dream car. No pressuring, just honesty. If the dealership was closer, I'd only deal with them! Thank you guys so much again.

    Extremely disappointed with the service department at Subaru of Montgomery…read more I purchased a brand new vehicle and have dealt with repeated issues after routine service visits, including oil spilled throughout the engine bay, improperly rotated tires, scratched wheels, dashboard warning lights left on after service, and multiple failed paint repairs to my hood after it was damaged while in their care. I gave the dealership several opportunities to correct the problems. Though most of these problems have been resolved through multiple repeated visits and loss of time at work, my hood is still subpar. I also consulted independent body shops, all of which agreed the repairs were not handled properly. Even after multiple attempts, the hood still has visible defects and was returned to me from the dealer with the hood loose and missing half of the retaining nuts. The most disappointing part was being told by the service manager that I am "no longer welcome" because they "can't make me happy," simply for expecting proper repairs on a brand new vehicle. Multiple emails to the General Manager went unanswered. As someone who works professionally in the automotive industry, this was one of the worst dealership service experiences I've had.

    SONS CDJR Fiat of Montgomery

    SONS CDJR Fiat of Montgomery

    (3 reviews)

    I never bought a vehicle from Sons CDJR. I attended a car sales training program hosted at the…read moredealership. Even though I wasn't a customer, the way I was treated and the dealership's enabling of that treatment says a lot about their ethics, leadership, and the kind of people they do business with. Here's what happened, I discovered the training opportunity through a job listing and was contacted by Al Desarro's assistant. I was told I would receive one-on-one training from Al Desarro and hands-on mentorship with real, experienced car salespeople at the dealership. I was excited, especially since I'm someone rebuilding after an injury and ready to grow professionally. When I arrived at Sons CDJR, it became clear I had been misled. There was no one-on-one coaching. No active sales floor experience. No dealership staff involved. Just a classroom full of other trainees and Al Desarro leading the session alone. It was not what was promised and it went downhill fast. From the beginning, it felt like I had a target on my back. Al asked me off-topic, obscure questions that weren't even in the training guide he gave us. When I answered, he'd cut me off. But when others got it wrong, he'd give them time and help walk them through it. The double standard was loud and clear. During our lunch break, Al pulled me aside privately. Instead of offering encouragement or advice, he stared at me like I was crazy and asked, "Why do you think you can do this?" His tone wasn't constructive -- it was dismissive and condescending. I responded respectfully and confidently, explaining my drive and goals. He coldly replied, "Well, let's see how this day goes." Later that day after asking more obscure questions and showing us YouTube videos, Al asked the group to share what we hoped to achieve from the training. When it was my turn, I said I wanted to use car sales as a stepping stone to gain experience, build businesses, and create generational wealth. Before I could even finish, he cut me off with a sharp "That's enough." Another trainee gave a similar answer and was allowed to speak without interruption. I couldn't ignore the bias anymore. At the end of the day, I was pulled aside again. This time, I was told that Al, along with dealership leaders Clay Morrison (General Manager) and Missy Hubbard (General Sales Manager), had decided during the lunch break that I wasn't a "good fit" for the training. I was let go with no feedback, no explanation, no opportunity to improve. It felt like a decision made based on personal bias, not performance. What shocked me even more was what came later. A year after this, I tried to apply to other car sales training programs only to find out I had been blacklisted from multiple dealerships across the city. All signs pointed back to Al Desarro, who doesn't even work at Sons CDJR but has personal ties to Clay and Missy and clearly enough influence to sabotage someone's future behind the scenes. If you're a young person trying to get your foot in the door, be careful. Sons CDJR allowed someone who is not even their employee to use their dealership to belittle and blacklist trainees based on personal feelings and ego. This wasn't about qualifications. It wasn't about effort. It was about insecurity, control, and favoritism and the dealership enabled it. If they treat aspiring sales professionals this way, I can only imagine how they treat customers behind closed doors. I do not recommend Sons CDJR for work, training, or even a car purchase. There are better dealerships out there.

    Warning: Do NOT trust this establishment! I made every…read moreattempt to come to a positive outcome before resulting to leaving a negative review. I visited the establishment several times, called numerous times, and still absolutely nothing has happened. I have a brand new Jeep Wrangler I purchased from them in JANUARY, that NEVER had a WORKING RADIO OR SCREEN. I was so excited about the new purchase that I wasn't even thinking the radio wouldn't be working or that parts would be malfunctioning on a BRAND NEW JEEP. However, I figured this out only a few days afterwards in January and here we are in MAY and I am still without a working radio. Contacting them and speaking with folks is easy, however, getting someone to actually keep their word and follow through with effective action has been IMPOSSIBLE with them. I DO NOT RECOMMEND!

    Reinhardt Toyota - Oil that I think blew out of oil filter or gasket

    Reinhardt Toyota

    (28 reviews)

    Second Service - they have not learned anything…read more Customer service is non-existent. Four people staring out the window as I pulled into the bay, no one got up to greet me, they actually turned and walked away. Asked the man in bay #4 for service no and he asked where my truck was, I pointed to it 3 ft away, then he replied I don't work here and go wait by your truck. WTF WTF Seriously??? So someone finally came out as I was leaning against my truck and she (Jasmine) walked right past me. Never acknowledged me. She proceeds to get in my truck without saying a word. I had to ask her what her name was. Staff at Toyota of Montgomery go out of their way to avoid, ignore and walked past you. Only one man, Damarius chatted with me. Went to see Leon their service manager as I spoke to him to when I couldn't make an appointment with their customer service idiots. He never got up, introduced himself or anything. Picking up my truck was worse. Went to #2 office and the guy with the beard told me to go wait for Jasmine at the empty desk. I asked why he couldn't help me but he insisted he couldn't do anything and just go stand by her desk. That was until the Service Manager started to help me then he asked for my fob to bring my truck around for me. I told him don't waste your time and told the manager he refused to help me when I first came in. This dealership needs to fire everyone in their service department that works with customers. You cannot train these idiots, they will never care.

    Jaylen Jones did a fine job. The most pleasent person in all of Toyota montgomery, was Jordan. She…read morewas so up beat and pleasent to talk to.

    Ez Kredit Auto Sales

    Ez Kredit Auto Sales

    (1 review)

    DO NOT do business with EZ Kredit Auto Sales!!! I posted a review on Yahoo! earlier and it was…read moreremoved, I will continue to post reviews because the truth needs to be told. People work hard for their money and deserve to know about the places where they spend it, ESPECIALLY those places where they spend large sums of it! Please take this as a warning! If you work hard for your money and want your patronage to be appreciated, EZ Kredit is not the place for you! I have personal experience with them and they are a very shady business. They have extremely high interest rates and very rude staff. They will do and say ANYTHING to make a buck and will lie directly to your face when you have a question about it. Please understand that they do not value you as a customer and will not treat you with the respect you deserve. EZ Kredit is a business designed to take advantage of those with little to no credit and it is getting disgusting! How can they sleep at night charging people 25% interest on their cars? This so outrageously sickening that I am taking time out of my busy schedule to warn you! They live and die by unspoken and unwritten terms and conditions. Take for instance their "referral program." They offer $100 as an incentive to refer customers. What they don't tell you is that your referral has to fill out a form. When the referral goes in and tells them that you referred them, they say that they're making note of it and your check is in the mail. Your check is NOT in the mail. As usual, they are lying! in fact, I know several people that filled this form out and STILL did not get the $100 referral incentive. Accordng to the owner, they reposses after 48 hours, regardless of payment history. He told me this himself, so it is NOT a rumor or hearsay. This is also a lie. They reposses at their own discretion. If they deem you a risk, they will reposses if you are ONE day late. I have dealt with EZ Kredit and several of my associates have dealt with them. Please be advised that they do not value you as a customer, nor, more importantly, a human being. If you work hard for your money and want an respectful company that will value not just your money, but your business in general, EZ Kredit is not the place for you. They do not seem to understand or care that you could have picked another business, which I hope you will after reading this. If you have a review of EZ Kredit, I encourage you to post it. EZ Kredit will surely have Yahoo! remove my comment AGAIN, but I will repost it. I am serious about customers getting the best product and customer service and EZ Kredit does not provide this. PLEASE do not do business with these people. I gurantee you'll be sorry. This "business" leaves MUCH to be desired and you will surely be kicking yourself for not taking heed to this warning. EZ Kredit is a crooked business with crooked tactics designed to leave you at a serious disadvantage. Do yourself a favor and take your business elsewhere. However, if you like under-handed business tactics, unprofessional staff, high interest rates, and lies the likes of which you've never heard before, EZ Kredit MAY just be the place for you!

    From the owner: E Z KREDIT is the home of guaranteed credit approval! We have low down payments and monthly…read morepayments. Approvals are always within 10 minutes. We have dependable, clean, low cost, cars and we offer up to 2 year 24 thousand mile warranties on most vehicles!

    Chip Ellis Auto Sales - car_dealers - Updated May 2026

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