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5 years ago

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5 years ago

The boss was so rude to me on the phone. I don't think she knows the meaning of customer service. Horrible experience

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Barnes and Noble - July 20, 2023

Barnes and Noble

3.7(13 reviews)
2.3 miYorkville, Upper East Side

Short but sweet - My…read morewife and I came in here. To be fair, for further context I have not been in a Barnes and Noble store since 2015, when I was studying. This location is more come inside, read if you want, but it is very small (that may be the standard now with brick and mortar B&N's being decimated), but inside was extremely clean, and the vibe was on point. The actual books were sorted very well and structured so you can navigate easily through. I had a great time going through both educational history, fantasy, as well as manga!!! We were only in here for 30 minutes or so. It doesn't have your coffee shop (in past usually Sbux as channel partners)or seating but set your expectations. It's near a Whole Foods, and if you ever want to come in for a quick read or to buy a book, the atmosphere, vibe, selection - was fantastic. Can't give it anything but 5 stars.

This is a smallish Barnes & Noble, not one of the bigger ones. I was looking for a specific type of…read morebook on decorating, and the curated selection was good, but not great. I did find one book that had great ideas for storing books, but that was it. I didn't check out any other sections, because we were on a mission. This is a good neighborhood store, but the curated selections are not as varied in the bigger stores. Service was cheerful, although there wasn't anyone to ask where to find the decorating books, except the security guard. I didn't want to bother him. My mother gets the member price, but basically these books are full retail. Ah well.

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Barnes and Noble - 07/14/24

07/14/24

Barnes and Noble - July 20, 2023

July 20, 2023

Barnes and Noble - July 20, 2023

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July 20, 2023

Choices Book & Gift Store - AA BLING Medallions at Choices

Choices Book & Gift Store

3.8(33 reviews)
2.0 miUpper East Side, Yorkville
$$

Over the past year, the quality of their customer service has declined significantly. Phone…read moreinteractions are abrupt and unprofessional, and on multiple occasions calls were disconnected before my questions were addressed. The most recent interaction the women who answered the phone had a very nasty unprofessional attitude. This can be extremely dishearten if you are in crisis. It creates the impression that customers are an inconvenience rather than a priority. In addition, their selection of 12-step program literature has become extremely limited. Materials that were once consistently available are now difficult to find, which is particularly disappointing for those who depend on these resources. Overall, the level of service and support no longer reflects the standards they once maintained. Based on my recent experiences, I cannot recommend this business and would suggest looking elsewhere for more reliable assistance and access to materials.

Please do not go here. I was walking around the Upper East Side a few days ago when I passed by…read morethis store. It was 5:40pm, they closed at 6. I just wanted to browse for 5 minutes to kill time before a dinner reservation. I walk in, and immediately the girl working the register says "Just letting you know, I'm closing up now." I said "Oh, I thought you were open until 6?" And she gives me the most condescending smirk and says "You've never worked in retail before, have you?" I immediately left. For a crystal and metaphysical shop, the vibes were so terrible. What a weird thing to say to someone, let alone a customer (and for the record, I have worked multiple jobs in retail).

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Choices Book & Gift Store - Jewelry, ceramics and more!

Jewelry, ceramics and more!

Choices Book & Gift Store - We are DOG Friendly, all sizes!

We are DOG Friendly, all sizes!

Choices Book & Gift Store - Fox News Feature Story on Choices, airing Feb 15th, 2016.

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Fox News Feature Story on Choices, airing Feb 15th, 2016.

ChinaSprout - bookstores - Updated May 2026

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