I saw Dr. Ronak Chinai today, February 4, for a follow-up and prescription update. He also suggested bloodwork at LabCorp which is conveniently in the same building. I had an extremely pleasant experience by this highly professional and personable team. Special commendation goes to Dr. Chinai, Maura, Nurse Practitioner; Karen, Office Manager; Elizabeth, Karimah and Lyanne, all Clerical Medical Assistants. It is an attractive office and a great team. read more

Chinai Ronak MD - Doctors Near Me - Jersey City, New Jersey

After 13 years, I will no longer visit Dr. Chinai. His Newport location staff was better but his Newark location staff is horrible, inconsiderate and don't care. Simple things require calling them 5 times. I have had bad experience multiple times at this location. For example, I had a scheduled appointment and his staff made me wait for 2 hours only to tell me he is not coming to work. I waited 2 weeks to get a pre-authorization for a glucose monitor and never got it. I was told I was next in list for them to just fill a form after 2 weeks and 4 phone calls. His staff argues for everything. With this kind of staff he is only going to be losing all his existing business too. Never will I refer one more patient to this practice. Time to move on. I am finding a different primary physician. This staff and their attitude is not worth my time and money. read more

I did my annual physical checkup at Dr. Chinai's, which is supposed to be 100% covered by my insurance plan. But I was billed total ~$140 by the doctor's office and the blood test center he works with. The doctor's office charged me over $50 for a useless follow-up visit. Even though I told him at the first that I was just there for a routine checkup, his office suggested me to schedule a follow-up visit upfront. All of my results are in normal ranges except Vitamin D, which is minor but caused me over $50. Of course, he can always say they wouldn't be able to make an appointment without my consent, and it was me stepping into his office. But apparently he didn't provide professional recommendations based on each customer's health situation. The blood test center he sent my samples to billed me another $90. I went through a lot of frustration calling Cigna, the doctor's office and the lab. It's a total waste of time and the problem is still unsolved until today. read more

My mother has been a patient for maybe 2 years. I have been a patient for at least 5 years. I also recommended him to my sister. My mother was hospitalized at JCMC, because of COVID19, and possible seizures or fainting spells which caused her to have a bad fall down a flight of stairs. Dr. Chinai is affiliated with JCMC. So I called the office to inform him about my mother and if he can go see her at the hospital. First of all, the office does not have an answering service. Just a voice mail that says "Grove Medical". That should have a been a red flag. I left a message and was called back by the front office. Not the Dr. I was informed he does not visit ANY hospital. Regardless of his patient's condition. So caring of him. I asked if he can call for an update and information on her status, if he refused to visit. I was told no. That was my job. I was to get together with all the Drs that took care of her, and report back to Dr. Chinai MD. Interesting. Now, I'm expected to do his job? How would I have a much better understanding of what is going on than him? My question is, what am I paying him for? I soon realized, Dr. Chinai is not invested in forming relationships with patients. Nor is he interested in you if you are truly sick and require follow up. He is really good at giving you a physical and maybe giving you referrals. Don't bother if you need a Dr at your side when you are truly sick at the hospital. He will ask your family members to gather all the info and get back to him. The Dr's at JCMC asked who her primary was and said they would forward the information to him. I asked them not to bother and explained why. They said they understood my concern. I am taking my mother to my mother in law's primary Dr., even if he is several cities away in Fort Lee. He actually makes hospital visits, and personally returns phone calls. He does not send the front office to inform you, he is not concerned about your ills. I give him one star, because he is pretty good and giving physicals and writing you a referral. You do need to be on top of the front office. Last year, it took me 3 weeks to get a referral. But in his defense, he did ask the front office to write one the day I visited. read more

Doctor Chinai is an amazing doctor!! I am forever grateful for his care and extensive expertise. read more

Went for my regular annual medical check-up with fully covered by my Health Insurance. Ever since, I have been getting bills from them for the blood tests although my insurance covers it. Wouldn't go here again. read more

We went for our annual preventative care which is covered by insurance but ended up receiving a bill which we shouldn't have, although insurance had paid the doctor's office. In spite of several phone calls and visits to the practice, the issue has not been resolved. I would not recommend Dr. Chinai's practice to anyone. read more

Dr Chinai helped me with a lung infection. I waited about 20min, Dr prescribed appropriate meds and I got better. Office is in downtown JC so parking is tough but office is walking distance from the path. read more

I went on a thursday and am still waiting for test results 2 week slater. Their equipment is old and outdated, after 4 assistant and later the doctor attempting to get their ECG machine to work, 40 mins later Doctor gave up and asked me to get the test done in another facility that would fax over the results to him. Its a very sad looking facility, nobody cares about your time. Doctor is flabbergasted shuttling between patients every 2 mins. If you are getting a urine test, be prepared to walk with a bottle to the restroom with an array of patients and bystanders sitting and watching as you go in and come out. No, you dont leave the bottle inside the restroom in a designated area, you walk back all the way to hand it over to your assistant. There is also no privacy in the examination rooms. Everytime door opens those waiting outside see you. And the doctor and assistants open and close the door a lot. Worse still, other doctors/patients enter without knocking and then apologize to only go and try find another room. I am never returning here. read more

Worst experience with this practice. So difficult to get through to anyone, unprofessional and lack of caring from doc during visits, made multiple mistakes with medications. Very disappointed and would not recommend anyone to go here. read more

Horrible....Doctor sees you for 1 or 2 minutes and moves on to the next patient. Not before pushing some medication, which on you. Receptionist are incompetent and unprofessional, they mix up medicines and can't handle referrals.. . Avoid at all cost... read more

Dr Ronak Chinai is good but the staff is pathetic. I had fever, cold and cough, I showed to a lady nurse practitioner because Dr Chinai wasn't available. She prescribed me medicines and told me that she will send it to my pharmacy. When I went to collect my medicine, my pharmacy told that they haven't received any prescriptions and asked me to call my doctor. Since then no one received my call and I had to sleep with my fever cold and cough until next morning. They do not have enough courtesy to apologize the next day when I called them. I already found a new doctor at Vanguard Medical Center. read more

Entire experience was extremely cold. Began with being accused of being a druggie (I'm not.) Office is plain, white, and decorated with Home Depot Special fixtures; lends an air of "cheapness" to it that makes you feel like they really have zero desire to do anything other than get you in and out of the door. Was forced to come in to receive test results; doctor was a no-show to the appointment. All in all, a huge disappointment. Why is it so hard to find good doctors in Jersey City? read more

Completely disappointed at the lack of consideration to see a patient due to differences in billing systems between two locations! As an existing or new patient, I would expect the doctor to sympathize. I waited an hour to find out that as an existing patient the doctor wouldn't see me as I would be treated as a new patient in another location and fork up $150 because I'm "new"... get the technicalities but after waiting more than an hour atleast show some FUCKING consideration. I didn't come to your office to pass time during the middle of work! And get your systems linked up to zocdoc. Tried to book you and got cancelled at the last minute. Don't go to this guy! read more

My husband had an issue severe pain & while urinating, blood in urine etc. diagnosis was likely kidney stone. Since he also had some fever, he was hospitalized. An abdominal exam with ultrasound, CT scan, Microbial culture everything possible was done. It was communicated that he had a drug resistant infection. Next day we were told samples got mixed. And everything is fine, he has a mild infection and the routine antibiotics would take care of it. After 3 days of stay insurance was billed about 45k. Neither the CT scan showed any stone nor the ultrasound. We were told it probably passed off. We never found out what was actually wrong with him and then he recovered in a few days. I agree with another reviewer who says that this guy possibly does insurance fraud. Because we had a decent insurance, likely did everything that fell under the umbrella of treatment for the problem. Another friend also said that he had a similar issue, when the doctor recommended tests that were not required and from a particular lab only. That friend also had a United insurance. If you check zoc doc there are many positive reviews but if you check through the names many reviewers are repeat reviewers with same name Eg Meliz G twice. Krista M twice, Meghan M repeats, Michael M. Repeated three times, Anne M repeated twice. It is hard to imagine people going over to internet again and again to give positive reviews for the same doctor. Pros: you can go for minor ailments and you can walk in the clinic. But I would warn people to be conscious of the fact that if it looks like you probably do not need it, do seek a second opinion. read more

I typically see the nurse practitioner there who i really do like, however, i dont like how this place conducts business. first off, the atmosphere is horrible, i only used to go there when i really need to and now that city md is here i will go there instead. the offices overall are dark and dingy and depressing but for emergencies i felt the nurse practitioner at this practice was fine. i had gone in for a routine UTI and they took a urine sample and gave me medication. depending on the results of the culture, i may have needed a different type of antibiotic but i would start on this one until results came in. i asked them about how long it usually takes and they gave me an estimate ready date for results to be in. the date came and went and nobody called me. i assumed all was ok and i didnt need a different course of antibiotics but something told me to just call and make sure bc i was leaving for a trip in a few days and didnt want any issues while traveling. upon calling i was told the results were in two days after my appt but nobody called me! then i was told that is not their policy, it's the patients responsibility to call them and check on results and they will not give results over the phone so patients have to make an appt and come back in to get results! even if there is nothing more to say except we got the results, the medication we gave you is fine. this is now a week after i started my antibiotics and had finished the entire course of meds. i was furious that they would not give me the results over the phone or through email or fax and were going to bill me and my insurance for a whole office visit to simply be told yes the medication is correct or no it's not and we will call in a new one! so i said i would stop in the next morning and pick up my results. when i picked the results up i was SHOCKED to see that the strain of infection i had was not in fact treatable w/ the medication they gave me and they allowed me to not only finish a course of unneeded antibiotics but they also care so little about their patients that they didnt even feel the need to call me and let me know that my infection would persist unless i changed the medication!! so i took my results and simply texted my regular gyn a photo of the test results and she called me in the correct prescription that day. to add insult to injury i got a no show appointment bill for the morning i said i was coming in to pick up my results! unbelievable! i'll never EVER go back, so happy city md has come to the neighborhood!!!!!! i've been there twice since this incident and it's like night and day, they are super professional, the follow up is great and when you have tests done, guess what? they call you and inform you of the results!! read more

This doctor barely listened to my problem before dismissing me, insulting me, throwing me off to an assistant, and not caring that I could be in an ER in 24 hours (which I ended up being, and even they couldn't believe his unprofessional behavior). This man is a relic who doesn't deserve to practice medicine anywhere. "First, do no harm" was definitely not in this 'doctors' oath! read more

I would not go again to this medical practice. I went there for my annual medical checkup which is fully covered by my insurance. However, the doctor's office simply did a blood test and did not provide any explanatory notes (unlike other providers in Jersey city and elsewhere) on how to interpret the diagnostics. They wanted me to take additional paid appointments to interpret the results. read more

Dr. Chennai clearly underpays his staff as all he could manage to hire are rude, uneducated, incompetent, and unprofessional people. This staff sent my specimen to the wrong lab and I have received bills for this because the lab was not covered by my insurance. Rather than taking care of this immediately, the manager SARAH told me everything is under control while failing to do her job and contact the lab to remove these charges. I'm still getting billed, and SARAH maintains her stance that she has taken care of the bill. Don't go to this office. read more

I went to Dr. Chinai for recurrent sinus infections. He insisted I get a full panel blood test at the Grove Street office. One month later, my insurance mailed me a bill for $5,000, saying that the blood was sent out of network. The tests were unremarkable and unnecessary. This practice is fraudulent and needs to be investigated before more patients are affected. read more

I had an awful experience in this facility. I went there for annual check up and just explained my previous conditions to the Doctor so he can include any necessary test in the annual check up. I have already been visiting specialists for other conditions which I have and didn't expect/get any treatment for those. I booked the appointment under Annual physical and was quite explicit about that. The office has charged me a whooping amount for new patient visit and have been refusing to take it back. Apart from this, they recommended me to visit Physical Therapist who was just opening their practice in the facility. I confirmed with the office that this is just a consultation and if there would not be any additional charges. The office confirmed that there are no charges for consultation. I have been charged gigantic amount of 500$ for this unnecessary consultation and this physical therapy practice is out of network for me. How did they fail to inform me about this earlier and were unable to bring it up when I called to confirm about the charges. I have been unable to reach their billing department constantly and have raised the issue with my Health care provider. The only aim for this practice seems to be charging unnecessary amount and loot the people visiting the facility. I would never recommend anyone to visit this facility. read more