This is THE BEST locally owned Coffee shop in Pigeon Forge! Lance and his crew go above and beyond…read morefor you! Thank you! The coffee is delicious! Can't wait to come back!

Neat coffee shop with tasteful wood details, delicious coffee, and friendly service…read more Very clean Highly recommend and would absolutely return when I'm in town.

Christmas in July! This was on our bucket list for our trip to Pigeon Forge. The store is very…read moreorganized, and set up by different categories (Jim Shore collection, woodland creatures, the Grinch, etc). This is a great place to find missing pieces to your collection. Was also impressed with the rooms dedicated to functionality (ribbon room, lights room, etc). There's a lot of photo spot opportunities- this made it a memorable experience. It was not busy when we went the first week of July, service was quick at check out. Not a five star place for the value - a lot of the pieces I scanned and saw the pricing was cheaper online and at other sources. Great lil experience for anyone looking to add twinkle of joy for the holiday season.

If you're looking for a Christmas tree, ornaments, nativity scenes, outdoor Christmas, decorations,…read moregifts, personalized decorations, and much more you should check this place out. They seem to have it all when it comes to Christmas. Prices are a little bit on the side but hey, it's Pigeon Forge.

To say we were excited about our trip to Dollywood is an understatement. I am a single mom of four…read morewho doesn't often get to take vacations. I'm also a cancer patient who doesn't know how many vacations that she has left in this lifetime. So, when someone offered us a chance to take this trip, we were over the moon and jumped at the chance. So writing this review is quite painful. I've always heard that Dollywood employees are the best so I was expecting kindness and helpfulness, but I was mostly disappointed. I want to start this review by saying that I could not do what the employees at Dollywood do all day in the blistering heat. They have to deal with people all day long and people can be unpleasant on a good day and vicious on a bad day. I deal with people in my job and it can be difficult. I know and I sympathize. It started when I had to rent a mobility scooter. Trust me, I hated having to rent that blasted thing, but I had a cancer treatment two days before our visit and my treatment can zap the energy right out of me. So, I went to rent a scooter even though I was embarrassed to have to do so. The young lady behind the counter was unfriendly and unprofessional. I was surprised really by her complete lack of kindness. She never once even cracked a smile and her behavior at my questions was rude. I was also disappointed at the employees lack of help when you asked for directions. We only had a day in the park and we had some specific things that we wanted to accomplish. When asked for directions, the employees were short with me and seemed annoyed that we even asked. I ceased asking employees and began asking other park goers. They were kind and helpful. Then there was the candy store near the train depot. The gentleman behind the candy counter was amazing. He was friendly and encouraging. Just when I thought we wouldn't find any employees up to park standards, he showed up and with his sunny disposition really brought a bright spot to our day. Then, my hopes were instantly dissolved when we checked out at the register. The female employee at the register was utterly rude and blatantly disrespectful. I was shocked and wanted to match her energy, but I didn't want to set a bad example for my kids. Also, the kindly gentleman was right next to her and I just didn't want to cause a scene. Also, the employees who deal with people with disabilities on the rides just treated us like we were an imposition. That's just not the way you treat people who are already struggling. Most people who have a disability would do anything to be normal. I know I would have loved to have not known this information about the employees who help people with disabilities. I believe some sensitivity training is in order for all the employees who come in contact with people with disabilities. We already feel like a burden and we HATE it. There were some employees that went above and beyond which is the reason I didn't give a one star review. I've already spoken of the gentleman at the candy store. He needs a raise. There was the sweet young man in the jewelry booth by the Mystery Mine ride. He was an absolute gem and was so helpful. There was a sweet young lady at Miss Lillian's where we ate. Two of my kiddos have severe food allergies. It makes it difficult to find food that won't land us in the ER. This young lady went out of her way to make sure that our food wasn't contaminated by allergens and she even found chips for my son who couldn't have the other side dishes. Bravo to her!!! She deserves a gold star, a crown, and a wand. Also the tram conductors were fabulous They were funny, kind, and helpful. Whoever trained those guys needs to train EVERYONE in the park. The employees involved in the Dollywood Express were another standout. They were kind, hilarious, entertaining, and really did help to make the day memorable especially for my son who has a popular YouTube channel about trains. It wasn't all bad, but there were enough disappointments to prompt me to write this review. I really hated writing something negative. I absolutely adore Dolly Parton. She is one of my heroes. I feel terrible for saying anything negative about something associated with her. I'm hoping this review will encourage some additional training for employees who deal with people with disabilities. Those people sitting in the mobility scooters could be on their last vacation and you could make all the difference.

If you're looking for the perfect theme park to visit with your family, Dollywood is it! We…read moreabsolutely loved our time here. Dollywood is easily one of the most beautiful theme parks I've ever visited. There are gorgeous, lush trees everywhere, which not only makes the park feel incredibly scenic but also provides tons of shade. They even have misters throughout the park, which was so nice on a warm day. There's such a great mix of things to do for everyone. You have exciting roller coasters and rides, along with live shows and entertainment when you want to slow things down. We were also really impressed with the food--it was fantastic! Overall, Dollywood is such a fun, beautiful, and family-friendly theme park. It's a wonderful place to spend the day making memories with friends and family. We will definitely be back!

We were walking around The Island Sunday, March 15th and my kids wanted to try the free samples…read moreoffered here. We went inside and were greeted by the employee. My kids were trying to figure out which sample they wanted to try and my 5 year old said he just wanted normal honey. So I asked the employee which ones were unflavored. She very rudely stated that they are ALL unflavored. We were a bit confused because the bottles clearly stated different flavors. I asked "so this one that says orange blossom is not orange blossom flavored?" The employee says "no they are ALL unflavored they are ALL just honey with the ESSENCE of flavors". I definitely picked up on her bad attitude and rude tone of voice but it wasn't until after we left that my partner informed me that he heard her call me a dumb ass under her breath. Right in front of my children. I'm deeply unhappy with the customer service I received this time. I have been to this location many times in the past and never had an issue like this. This employee needs some customer service training ASAP and needs to be taught how to properly answer questions from customers. She completely discouraged me from making any purchases because she made it quite clear she did not want to deal with customers or the questions they may have about the products she is supposed to be trying to sell.

Great small location for the chain with all the favorite honeys and goods. Located in a easy to…read morereach shopping experience.

Austin and Noah came to our home today to wash all the windows inside and out. What a difference it…read moretruly made! Then they hung our Christmas lights and wreath so pretty! They both worked very hard and all day long they are worth tipping!! Will definitely use this company in the future highly recommend them. Pricing is very reasonable.

Shine installed our holiday lighting today and I couldn't be happier. From first contact to…read morefinishing touches, everything was excellent. Tiana was so responsive and friendly throughout the process. Excellent customer service. Highly recommended!

Lovely little gift shop in a very grand hotel called Dollywood's DreamMore Resort & Spa…read more It's immaculate, beautiful. We wanted some dolly apparel and what better place to find it. It was nice to see the landscape, lobby area, restaurant and gift shop. Any staff we encountered were hospitable and friendly. We purchased our items and took pics of the property as we left.

Pokeberry Lane is the only gift shop in Dollywood's Dreammore resort. They carry a lot of…read moremerchandise you can find in the park itself but the convenience of taking it to either your room or car. I've been in this gift shop at least 5 times since my arrival at Dreammore. I bought one of Dolly's signature perfume scents, a Funko backpack, Christmas ornaments, a Dolly tee and a hat. The store has everything from clothing to kid's toys, a Dreammore throw, pens, stickers, magnets, even a throw and some pillows. You can find a lot in here. They even have left over merchandise from the "I will love you celebration" that recently ended in Dollywood. Staff here are friendly and willing to help you with your purchases. I even got to sample the fragrance scents while visiting. Cards are accepted along with cash. I may hit this store one last time before departure. It is very warm and inviting. Located in Dreammore resort not far from the elevators.