Excellent value, large range of items to select from, incredible and attentive customer service…read more Went in to kill time with two small children while the other adults sampled moonshine down the way. Found the perfect bear nativity sceneand was shocked by the low price for the value. Not only that, but they had a set already boxed and took the time to open it up and hand check each individual piece before then repackaging it, and taping it securely before I left. 10/10 would recommend!

I was visiting a couple of weeks ago and asked if I could have something shipped to California. The…read moreladies were so helpful! I addressed the package to my son, and he received it today. He was so surprised and LOVED his gift. THANK YOU!

Very nicely decorated little General Store with a super friendly vibe! The back of their business…read morecard says: "Family, Firefighter & Veteran owned small business. We believe in giving back to our community through volunteering and support our locals by selling local-made items." I ask you, do you need any further reason to stop in here? I should say not! Please support them!

So I saw this being advertised on facebook. Cute lil shop with knicknacks. Veteran and firefighter…read moreowned.

Not bad on prices. Hope you know your size though. My daughter had to get a shirt and shorts…read morebecause all she had was a bathing suit and we were going out to eat after visiting splash park. Asked if she could use the changing room and was told "no, they have a bath room next door at the gas station". Won't be back

Had very nice souvenirs. But, I do have to point out from having read many posts online that some…read morePigeon Forge shops and retailers in the area will charge a credit card service fee. So, before I used my credit card anywhere, I shopped or bought food (even at restaurants) I asked if I would be charged a service fee. I remember the items I bought at this store and I asked the two ladies if I would be charged. One was wrapping items and the other rang my purchases. I wasn't happy I was told no service fee. Then returned home to do my bills from the trip and saw I was charged 3.4% extra just for using my card. I would have gladly given cash. I feel employees and the owner should be honest about charging this credit card service fee. For this reason, I had to rate this store lower. It's also easy enough to just post a sign at your register saying customers who use credit will be charged a service fee of 3.4%.

You want to immerse yourself in Christmas any time of the year, this is a good spot to visit. Even…read morein the sweltering heat of the summer, visiting this place will get you in the holiday spirit. The store is packed full of decorations, gifts and holiday snacks and drinks. The staff is friendly and quick to offer help and customization to Christmas tree decorations. The value seems to be on par with normal Xmas decor, nothing outrageous. They sell a lot of ornaments specifically to the area, mountain themed, or black bear themed, making for great keepsakes and momentous from your trip. I will say we hd a lot of fun poking around this store, really gets you excited despite being months away.

I was looking for the best Christmas stores in Gatlinburg and this came up. I love this place! It's…read morenot overwhelming or confusing like The Christmas Place in Pigeon Forge. We walked in and was greeted by the staff. They asked if it was our first time and if we need any help to holler. Very nice and down to earth. They have everything as well minus purchasing the Christmas Trees (Christmas Place offers that). But they do have Christmas decorations, ornaments, personalized ornaments, pets, and more! It is well organized and pricing is reasonable. They also have an upstairs more for wall art, more decor and more ornaments. We ended up getting two personalized ornaments and a small ornament for our friend. Which the lady was very kind. She had such pretty handwriting. I would definitely come back here again to get gifts for my friends and family. It's small but has so much to offer.

Employees greeted me when I entered. They also suggested great restaurants that were nearby. They…read moresell shirts, magnets, cups, and many other souvenirs at a reasonable price.

This place was great. The employees were absolutely amazing! They were so helpful. I wanted various…read moreshirts screen printed and they were very accommodating with all of my requests.

This shop had been on my Instagram for a while so we had to stop by while in Maryville. The shop is…read moreso cute with several rooms all decked out with clothing, decor, kitchen items, gifts, jewelry and leather. I purchased a darling bee necklace and a tee. The service was so good. The staff were very welcoming and sweet to our kiddos. We had a nice browse, never felt pressured. Just a nice place to grab something special.

I'm local to California but needed to get a welcome gift for a newborn out in Tennessee. It's…read moreexperiences like this that I love love love to support local businesses rather than finding some random online business that ships nationally. There were some issues with my payment that I nearly passed on making my purchase. However, I got a personal call from the shop owner who ensured there was a technical difficulty and confirmed if I still wanted to purchase the items. I am so glad I said yes! It was a wonderful buying experience. The employee who called was kind and helpful in answering my questions. They took the time to hand write a note for me and attached it to the teddy bear. The items shipped swiftly and the recipient was very grateful to receive such great quality items for their newborn.

Giftville is a gift shop and tourist shop located in the shooing center of elks plaza on the…read morepopular parkway strip on downtown Gatlinburg. Stopped in here while browsing the strip. My oldest was on search of an airbrushed shirt to commemorate or trip to the city. She was unsuccessful here but we did end up grabbing a few pieces of jewelry for the older girls and some stuffed animals for the little ones. Overall pretty standard high and tourist shop. Pricing f as expected a bit on the high end but this was a larger and more spacious gift shop for the area.

Customer service was great but the prices were even better! We went to all the souvenir shops in…read moreGatlinburg and this by far was my favorite , it also has parking which is a rarity for downtown Gatlinburg , it's located right next to a coffee shop, perfect place to get clothes, magnets, mugs, gatlinburg bears so really anything that resembles Gatlinburg!

If you are a candle lover, you need to check this place out. Homemade candles all designed in this…read morelittle shop. Walked in, and thought.. wow! This place is very nostalgic. It reminded me of my childhood. I used to see sculpt candles everywhere. So anything you can think of, they have! Animals, plants, Christmas, food, dolls, and more! I was excited to see that they also make soy scented candles. I purchased the French vanilla (because it's my Mr.'s fave scent) and Crème Brûlée. I also bought a black bear candle for my friend. If you are using credit card, there is a $5.00 Minimum. I didn't see any signs if they offered classes. I really enjoyed looking around! It's worth checking them out! Pricing is definitely reasonable.

One star. The elderly lady there was not very friendly. We intended buying several candles, but her…read moreharsh response to my kid just simply touching a candle angered me. I was there supervising my kid while this took place, and this woman could have taken a nicer approach, and we would have understood. As a result, we opted to not buy anything. I might add, we weren't even welcomed by this lady when we arrived, despite bumping into her coming into an empty store. My wife immediately noticed, how this lady watched us like a hawk just because we had two young girls - appears this "lady" doesn't like children very much. Don't go there if you have children, you won't be welcomed.