Tim from Hearth Renovations visited my home to clean and repair my gas log set (not a brand they…read moresell). Pleasant interaction, fast service, reasonable price. Would highly recommend.

Very pleased with our recent experience! The workers came and installed a vented gas stove. They…read moretook about 8 hours (on a Sunday) to install the stove. They were very friendly and answered any/all of our questions! They were very skilled - I am so thankful that I didn't choose to install this myself. The stove looks great and gives a decent amount of heat. It was reasonably priced, cheaper than most we've seen. Plus many companies said they wouldn't be able to fit a vent into the wall, but this company figured it out and it looks great! I would recommend this business to a friend.

Professional, considerate, attentive to detail, and great work. I've been using Chimney Scientists…read morefor 5 years now and have recommended them to several friends, neighbors, and a Quaker Meeting. They do first class work.

Wonderful experience with Chimney Scientists! David arrived on time and was very accomodating!read more

I couldn't be happier with my experience working with Salter's for my gas fireplace installation…read more Their team was knowledgeable, attentative, and helped guide the design and my needs with no high pressure sales tactics. The installation crew was top-notch. They were punctual, friendly, and worked efficiently. They took the time to explain the installation process and how everything works, ran through all the safety features, and made sure we were completely comfortable operating it. The craftsmanship and attention to detail really show. If you're looking for a reliable, professional team for a fireplace upgrade or installation, I highly recommend Salter's.

After searching for many years I found Salter's to service my gas fireplace. The service…read morerepresentative, Tyler came out on time, wore booties, covered the area near my fireplace to protect the floor and was very respectful of my home. He also did a great job of servicing and cleaning my vermont castings gas stove. He even took the time to show me how to restart the stove, should the pilot light go out again; I greatly appreciated his help. He left my gas stove looking new again! Thank you so very much! I would recommend Salter's for their prompt call back, scheduleing updates and prompt arrival to my appointment.

Jen did a great job helping me understand how to use the gas fireplace in the house we just bought…read more She gave great instructions, set everything up and cleaned the fireplace for us as well!

My family and I visited the showroom on a rainy Saturday afternoon. We were greeted by a woman, her…read morename was Mindy, the owner! We were looking at gas inserts, she spent about 2 hours with us and seemed knowledgeable! She told us that she would get some prices for us and to give her a week to do so! We gave her a week and a half and reached out to her. She apologized and said things were crazy busy around there and that she would send it out by the end of the week! I once again reached out after receiving nothing from her and stated that it felt that she didn't want our business and was told again she'd send it out! We never received anything from her and I then stopped reaching out! I wouldn't use this business even if she was the cheapest, not a way to run a business! Very disappointed

I reached out to Matt Burns in the early summer of 2020 for an estimate to replace the clearly…read morefailing railroad tie retaining wall in my back yard. Matt's was one of several estimates I sought, and pricing was all over the place. Matt's bid was competitive and fair, and he demonstrated a depth of knowledge and familiarity that made me immediately comfortable hiring him. Due to scheduling conflicts with another contractor installing a deck for me, I threw Matt a few curveballs. At least twice I had to ask him to move his start date, and when his team did arrive, the deck contractors were totally in his way. Throughout, Matt was patient and focused on his work. The guys he brought with him worked tirelessly over four days to excavate, remove old materials, prepare proper drainage missing from the old wall, rebuild the wall with new EP Henry pavers and regrade the area around the new wall - as well as around my driveway. Matt and his crew went above and beyond, doing extra regrading work not included in his estimate at no additional charge. And they cleaned up the work area at the end of the job beautifully. The wall looks so good that the old, shabby brick pavers by my pool now look sad by comparison. I'll be asking Matt Burns to come back to address that issue, and others, in the future. Hire Matt with confidence. You'll be glad you did. And if you have questions or want more details just message me. I'm happy to offer my strong recommendation of Matt and his team.

Matt Burns and his crew did a great job replacing our driveway, back patio, front walk, new covered…read morefront door landing, and sidewalk. He kept us informed along the way and was very flexible in making any changes we wanted during the process. We would highly recommend them to anyone looking to get a great experience and the job done right.

PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE…read more This business took a $4,607.71 deposit from me 90 days ago for a 28 to 42 day lead time item. It does not matter how many times I call, I have not once received a return phone call since providing my payment. The phone mostly rings to no answer. The couple times I have reached someone I was told the manufacturer is having substantial delays and they cannot get any update from them - I received feedback from the manufacturer within 24 hours saying my experience with this dealer is not normal and I also cross checked with two competitors (oh how I wish I had done that back in November) and have gotten 2 week lead times quoted for the same stove from both of these other businesses. Upon learning this information I requested a refund but you can imagine how that is going. I even picketed the store front for an hour and forty five minutes today and still cannot get a return phone call or any movement on my refund - THEY JUST DO NOT CARE!!!

This new criminal owner took a deposit from me in December 2024 to replace a fireplace insert. I…read morehave yet to have an install date. I get the run around when attempting to get a refund. Unfortunately, with the 6 week install estimate and other delays, I'm past where I can get results via my credit card provider. Stay away from this company. Apparently, there is a new owner and the service of 30 years ago that was excellent is gone and out the window. You will notice that all the good reviews for this place are greater than two years ago. The new owner, Kevin, seems to have acquired the business about 2 years or so ago and that's just about when all of us started having negative experiences. If others are interested in filing in small claims court and reaching out to the local news stations with me, as well as doing some picketing of this place, please reach out to my email at annirbas@yahoo.com. We have got to stop this person from taking advantage of us. Matt R, please reach out to me if you see this. UPDATE 2025-03-11: After several in person visits to the Dreifuss showroom and being VERY CLEAR on what I expected (a full refund), I was finally given a full refund on March 7. Kevin kept indicating he was not sure when he could process the refund but that he would "as soon as he was able." That still was not good for me, so I kept pressing everytime I spoke to him or saw him. I must admit, I thought it would take much longer than it did to be provided with a refund. I would suggest that others also reach out and file claims with the Attorney General's at https://www.attorneygeneral.gov/submit-a-complaint/ so that it can be on record and this place can maybe be monitored to make sure it performs within the guidelines of the law and other consumer protection benefits that we, the consumers, are entitled to.

I had brown smoke coming out of my prefabricated chimney due to squirrel's nest. Michael came out…read moreand realized that there was squirrels still in there so he wanted to wait a couple of weeks for them to leave the nest. When he came back he didn't hear them so he proceeded to clean out the nest which went 6 feet down. While doing this he showed me the condition of the liner with cracks, rust and sulfuric acid buildups. I knew we had not replaced it so it must have been the original liner when the house was built in the 50's. There was even some parts of the pipes where it was disjointed. Thank goodness that he pointed it out and showed me pictures of it. We decided to get the whole liner and pipes replaced from the gas furnace and water heater. He also resealed flashing which was all dried up and cracked. He put on a new rain cap and top plate so no more chances of squirrels coming back to nest. He came back for the 4th time to finish painting the exterior of the chimney which looks brand new. I contacted Titan Chimney because of all the 5 star reviews and now I understand why. Michael is very knowledgeable about chimneys. I learned a lot from him. He does great work and will photograph everything and share it with you. He is very nice. When he was coming down from the roof he noticed our gutter was clogged so he cleaned it out. He texts me to let me know when he is in the area and on his way. His price is fair. So glad that I discovered Titan Chimney!

Titan was one of three companies that gave estimates for a new liner. I selected them based on…read moreMike's honest opinion and quote. He was easy to work with and kept me in the loop during the install. Highly recommend for your chimney needs!

Steve showed up on time. Was very businesslike. Professional and answered all my questions. Did…read morenot rush out of here.

We have dealt with them for years. Serivce has always been prompt, couteou8s and effective, as…read morewell as reasonably priced.

This company is the best most helpful caring repair company that I have ever worked with. Every…read moreemployee to the owner has gone over and above in every way. Came out the very next day for an emergency repair and didn't charge extra for it. I own multiple rental properties and will be using them for every one of them. This company is so much more than just chimneys. The icing on the cake is their reasonable pricing.

From the owner I spoke with on the phone to the gentlemen who came out to give me an estimate, were…read moreprofessional and knowledgeable. They even went back up to the chimney flashing and put down caulk for me as it was about to downpour. Highly recommend this business!!

All good !! Very courteous efficient and honest. Would recommend!…read moreTry them now!! Best so far and very happy.

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.