Using the Yelp business finder feature was fantastic!…read more Seriously felt so blessed to have Justin and his team work on our chimney. His response time was really quick. We had to rebuild part of our chimney due to buyers that we negotiated with on our home sale. He was able to come the next day to do a quote and send an estimate. I had another company through Yelp respond as well. But their pricing was competitive. He was very honest and genuine about the masonry work that they could do for us. His team came in, set up, and nearly rebuilt the first day and it is not a small chimney. The crew also cleaned up the messy job. ( due to the nature of masonry not because they were sloppy ) We are very satisfied and anyone using their services will be pleased as well!

If you're considering Alliance, don't…read more Roughly a year or so ago I hired them due to a leak coming from my chimney. After their inspection it was determine the flashing was in poor condition and needed to be replaced. This was done. About a month or two later the leak returned and some additional work on the flashing performed. Cut to earlier this year and the leak once again returned. Having lost faith in Alliance I went with another PDX-based fireplace and chimney company. On inspection they immediately asked who had done the work being going over how it was some of the worst, most incompetent/novice work they'd seen, went over the issues, and provided a quote for new flashing. Once work started and the Alliance flashing was removed it was then brought to my attention that not only was the flashing problematic but that the brickwork underneath it was eroded, quite noticeably so. While not Alliance's fault, this was called out as a contributing factor to the leak and should have called out when the original flashing was removed. Should have. They never brought it to my attention. Separate from work performed, Justin was pretty sloppy with communication and paperwork, as it would sometimes require 2 or 3 voicemails before I would hear back from him, as I'd notice issues with the quotes, and as I received calls from him from a few different phone numbers. There was also a tarp left wrapped around the chimney for a few weeks that he had no clue about. In summary: don't walk, run away. Between sloppy admin skills, bad communication, poor quality of work, and the willingness to do the bare minimum while covering up larger issues, I can't in good faith suggest Justin or his "team" to anyone.

These guys did a pretty good job. Responsive and the work seems like it was high-quality. They…read morestayed in communication and the final result was as expected, and I have pretty high standards. Good value.

They did a rebuild in my chimney, and they have an amazing job!…read more Very professional and nice people

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

Frank (owner) answered the phone and came to the house within the hour to clear a stuck damper. He…read morewas efficient, clean, and really knows "all about" your fireplace/chimney, etc. It's so refreshing to actually talk to someone (no text or email requested), and have the issue resolved so quickly. Highly recommend this business!

I called Frank because my chimney hadn't been cleaned in 2 years and has a crack in the back that I…read morewanted a professional to look at. He cleaned the chimney and thankfully gave it a clean bill of health. He took the time to explain his reasoning and gave me some advice for keeping it clean going into the future. He also left me with a sheet explaining the anatomy of the entire fireplace and chimney, and his inspection notes. I booked Frank because of his great Yelp reviews and wasn't disappointed.

Arrived on time, very knowledgeable in his trade and his wife was second in command. A good team…read morethey made, getting the job done top to bottom literally. Cleaned the wood stove, pipe to chimney from stove, removed the top wind deflector and swept to the basement clean out. Recommended a newer designed rotary wind cap and I agree. They will be the new owners as of Nov 1st. He has worked for Fox for enough years to become the owner and let Current owner retire finally. Best of all an honest and fair priced company.

Awesome company!! I was quoted $350-600 for a chimney cleaning from 3 other companies which seemed…read moreoutrageous - one of the companies didn't even show up for the appointment I scheduled. Fox's Chimney cleaning was $199, got me in within a week, was prompt and on time and the sweepers were very kind and efficient. I'll be calling them back in 2 years for another cleaning for sure!

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

Made an appointment for a cleaning, 2 weeks later no one showed up. I contacted them to see what…read morewas going on, they said they were running late and will be there later than planned, which was fine. But more time went by and I contacted them again to see if they were still coming and then they just ignored me. Normally I wouldn't care so much but this caused me to miss one of my kids' major school events (due to waiting around longer, ultimately for no reason)

Wind is the enemy of chimneys. I get a lot of wind at my now over 100 year old home. Sometime in…read morethe 1980's, an owner added a wood-burning fireplace insert with a heat circulating fan. I inherited a lifetime supply of hardwood firewood from the previous owners, and I've added to it. The wind broke and blew off the top part of my chimney cap. We were in bed when we heard a big crash and bumping on the roof. It wasn't the usual squirrels traversing my roof in the morning. Though in December, it wasn't Santa. The smoke and rain corroded the metal, and it just broke. I was very worried without the cap that the rain would ruin the fireplace, the flue, the framing, and siding. Many chimney companies are backed up for 2 or more months, even to come look. But Tip Top, Tobias and Mike, were able to schedule. Tobias reassured me by phone before visiting that with my chimney cap top missing, the rain would not enter, and he was right. They came, phoning ahead, removed the old cap, measured for the replacement, and covered the flue. Tip Top have a wealth of knowledge. These fireplace chimney kits were a complete system, usually made by small companies. The parts are not interchangeable or standard. Tip Top even has a small fabrication shop they work with for odd parts. They were able to order a stainless cap fitting a 13" outer and 8" inner concentric stainless flue pipe. You would also find similar, but smaller, concentric stainless piping on furnace and hot water flues. The fireplace, vent, flue, and cap systems are really not made to be repairable, and the companies that made them are long out of business, so set your expectations for that. It simply may not be able to be repaired. But in this case, Tip Top was able to solve it! They ordered the cap, phoned me when they received it, about 3-4 weeks, scheduled a 2 hour time window, called 10 minutes ahead, and installed it. On their visits they were quick and efficient. They work as a good team sequencing tools and materials for the next step. Tobias was up on the roof before I was outside. Mike had packed the construction waste before Tobias was down from the roof. They had already done 5 appointments before my noon appointment and they order them by neighborhood. There is a famous saying: "Cheap, fast, or good; pick two." Tip Top is all 3, as well as knowledgeable, communicative, and polite. Their charge, with 2 trips, and the replacement part was very reasonable. Recommended! Note they are a small company - voice call and text. They also join my homeowner collection of contractors and suppliers. (I would also say, read the filtered - not recommended - reviews. Yelp filters for good reasons, and some people only write a few Yelp reviews, never getting beyond the filter. That is fine. But the filtered reviews all seem very consistent.)

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys