I put off going to the dentist for years from major anxiety. I finally was forced to go from a…read morebroken tooth. So glad I found this place! The folks at lifetime of smiles are so kind, intentional, and non-judgmental. Of course it is expensive, but you get what you pay for. I like that they ask you initially what barriers you might have and also your main goal for the visit. Dr. Lee is so kind, takes his time explaining everything, and makes sure you are completely comfortable. I thought pain free was a myth, but they really do such a great job. Thanks for everything!

Warning: Predatory Billing and Financial Negligence…read more I am leaving this review to warn others about the unprofessional and predatory billing practices at A Lifetime of Smiles. After completing several visits in February 2025, I paid a total of $1,669.00 in person at the time of service. Despite these large payments, the office never sent me a single paper bill or electronic statement. The first "notice" I received of any balance was a casual text message sent at 4:00 PM the day before a scheduled appointment in April 2025, claiming I owed a "heads up" amount of $946.00. When I immediately asked for a breakdown, they waited until the next morning to tell me $829.00 was a "prior balance" from insurance adjustments. They went completely silent for 11 months, only to send this unverified debt to a collections agency in March 2026. After doing the math myself using my Cigna EOBs and bank records, their numbers are mathematically impossible: Verified Over-Collection: On February 12, 2025, my insurance EOB stated my responsibility was only $465.00. However, the office charged me $712.00 at the window--an over-collection of $247.00 for a single visit. Missing Credits: According to my insurance, my total responsibility for all February visits was $1,742.60. Since I already paid $1,669.00, my actual balance should have been roughly $73.00, yet they are hounding me for $829.00. This office appears to either have a complete failure in their accounting department or is intentionally "balance billing" patients for amounts the insurance company has already adjusted. To jump straight to collections a year later without ever providing an itemized invoice is a predatory and unprofessional way to treat patients. I have filed a formal complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and the Attorney General. Avoid this practice unless you want to be blindsided by fraudulent "balances" a year after your treatment.

Jessica really took care of me during my appointment! I felt very comfortable and walked out…read morefeeling more confident than ever! I definitely recommend!

We had a great experience here today. Dr. Mueller and her staff were able to fit in my son who was…read morein excruciating pain. He has always been a fearful patient, so their approach was gentle and kind. They reassured us through the process and we left there feeling much better! I like that she got right to the problem and helped my son realize he could do this and they helped him through it! I've never had such a good experience at a dentist office and I'm glad to say that we found this practice!

Voluntarily cancelled initial appointment after diagnosis of influenza A & concern of transmission…read moreto staff. Not permitted to reschedule as I would have been new patient. Would have been more professional to inform me before I re-sent my personal info/copy of ID/insurance cards. Lesson learned; don't overshare, keep appt, ill or not.

Our family loves Riverside Chiropractic. Both Dr Velos and Dr Gibbs are wonderful. I love that…read morethere are massage therapists on staff. All of the staff is very friendly and professional and the atmosphere is relaxing.

I've been going to this chiropractor for around 10 years now and they always provide excellent…read moreservice :) very kind people, clean facility, and also manage to fix any issues I have

Everything about this new patient visit was 5 stars. I was warmly greeted by Amber at the front…read moredesk. She had mailed me the new patient forms a couple weeks prior to my visit so that I could have them filled out in advance. I was checked in promptly. I was the only one in the waiting room and upon further observing I noticed how tidy and inviting the space was. Light tan flooring, lots of light gray and black decor. I thought it interesting they had Zum natural soap products on display in one area, so right away it smelled so fresh and clean. I was called into the back by the very pleasant hygienist Erin. It was a very comfortable and uplifting conversation throughout the visit. She addressed my concerns and discussed dental health history, seems very knowledgable. The practice does not accept my insurance but I was aware ahead of time. Since I was being mindful of extra costs outside of the exam, I had just the bite wing X-rays done. Erin did a detailed exam of my gums, a deep cleaning of my teeth and teeth polishing. She took her time to do the cleaning and I appreciate her thoroughness. Dr. Ghafoor then did a quick exam after the cleaning. Dr. Ghafoor is so bubbly and kind, a great chair side manner. All of the staff here are so professional. I have never been this thrilled and satisfied with a dental treatment. In fact, so impressed that I rushed back to write this Yelp review.

Very gentle teeth cleaning- have had zero issues coming here. Highly recommended and professional.read more

Highly recommend. Really friendly and very professional. I was in and out after a root canal in 1hr.read more

Compassionate, kind, complete, professional, caring, informative... I cannot think of enough…read moreadjectives to describe how wonderful this practice is. I have had 3 root canals by Doctor Ceresa. All 3 were an emergency from my point of view because of the pain. The Office staff found a way to work me in every time and the Doctor's focus was to relieve my pain and make the tooth ready to accept a crown. I have never had an experience with my teeth that was more pain free. From the shot to the canals, never felt any pain. This Doctor is amazing.

quick in and out…read more nice office and staff. spine aligned! parking up front for handicap.

Love Dr. Mike, his staff the best. Bot know appointment wait times in office are an hour or more…read more Prepare your schedule accordingly.

My daughter had surgery at Ottawa Regional hospital in March. The nurses were friendly and the…read moresurgeon she had, Dr. Chin Swong, was fantastic and very good at his profession. The hospital let us know what to expect every step of the way. My daughter healed very fast and was not in a lot of pain. Great doctors and nurses!!! We went for our first appointment and he was very friendly and confirmed that she needed surgery. We scheduled our appointment with the anesthesiologist the day before surgery and then the day of surgery they do surgery in order of youngest patient to oldest. Her pediatritian was surprised how fast she healed. Medicaid is accepted. About 10 days after surgery you will need to go for a quick 5 minute follow up appointment. Chin Swong MD 1050 East Norris Drive Ottawa, IL 61350 815-431-5518