Great, clean and friendly establishment. Came in to get a temp crown and it was an easy going…read moreexperience. Dr. Martin was very professional and knowledgeable and did an excellent job in explaining what needed to be done and made sure i was in no pain.

Dr. Martin provided an excellent experience, he is very…read moreknowledgeable and friendly. I was scheduled for a filling and was instantly worry free seeing how well the staff worked together.

Dr. White is a great dentist. Excellent bedside manner, and he accepts medicaid. The other staff…read moremembers are very nice as well.

He is a very nice man. His staff is friendly.after years of not going to a dentist (the last…read moredentist and his staff were terrible), he made the process easy and eased my anxiety.

I was afraid of Denist, but needed one badly. So I took the phone book out. First place I called…read moreshe was rude. Second place was here. I hit the lotto and didn't know it. The lady on the phone was bright and cheerful (Christy). Her response was don't worry we got you, And can help you with anything. I made the appt and I can't believe now it's been over two years and my teeth are great! I actually look forward to going here. The team is great and friendly. They answered all my questions and don't rush me through. Absolutely love the team here. I am so glad I have Dr.Grady, hit the Dentist lotto when with her! This is more then a office it's like visiting friends who work on my teeth. Love it here !!! Dr. Lisa O'Grady is the best in my book.

The service was good when I was there. But they set up an appointment for me for six months later…read morethat I had to cancel. I canceled over a week in advance and I got a bill in the mail for $150. When I tried to call to inquire about the bill I kept getting an answering machine, they don't even have call waiting. The answering machine says to leave a message and that they will get back to you. The prompt says to stop talking or press any button for the message to stop but even if you're still talking it cuts you off so you can't leave a full message. So I got about eight seconds into the message before it cut me off and I tried multiple times. It's extremely frustrating getting charged for something you should not be charge for, let alone not being able to get a hold of anyone to right the situation. I will not be returning.

I put off going to the dentist for years from major anxiety. I finally was forced to go from a…read morebroken tooth. So glad I found this place! The folks at lifetime of smiles are so kind, intentional, and non-judgmental. Of course it is expensive, but you get what you pay for. I like that they ask you initially what barriers you might have and also your main goal for the visit. Dr. Lee is so kind, takes his time explaining everything, and makes sure you are completely comfortable. I thought pain free was a myth, but they really do such a great job. Thanks for everything!

Warning: Predatory Billing and Financial Negligence…read more I am leaving this review to warn others about the unprofessional and predatory billing practices at A Lifetime of Smiles. After completing several visits in February 2025, I paid a total of $1,669.00 in person at the time of service. Despite these large payments, the office never sent me a single paper bill or electronic statement. The first "notice" I received of any balance was a casual text message sent at 4:00 PM the day before a scheduled appointment in April 2025, claiming I owed a "heads up" amount of $946.00. When I immediately asked for a breakdown, they waited until the next morning to tell me $829.00 was a "prior balance" from insurance adjustments. They went completely silent for 11 months, only to send this unverified debt to a collections agency in March 2026. After doing the math myself using my Cigna EOBs and bank records, their numbers are mathematically impossible: Verified Over-Collection: On February 12, 2025, my insurance EOB stated my responsibility was only $465.00. However, the office charged me $712.00 at the window--an over-collection of $247.00 for a single visit. Missing Credits: According to my insurance, my total responsibility for all February visits was $1,742.60. Since I already paid $1,669.00, my actual balance should have been roughly $73.00, yet they are hounding me for $829.00. This office appears to either have a complete failure in their accounting department or is intentionally "balance billing" patients for amounts the insurance company has already adjusted. To jump straight to collections a year later without ever providing an itemized invoice is a predatory and unprofessional way to treat patients. I have filed a formal complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and the Attorney General. Avoid this practice unless you want to be blindsided by fraudulent "balances" a year after your treatment.

The best place for those who are scared or dislike going to the dentist. Well ran overall. I…read morealways recommend.

I am a big coward when it comes to seeing the dentist. Dr. Ahmad and his amazing staff are so…read morewelcoming and that made my visit so much easier. The Technician and Dr explained everything they were doing which eased my anxiety. I highly recommend them. Thank you, Coal City Dental.

I chose Dr. Sundberg as my dentist on a recommendation and I really like her and the office. The…read moreOffice is clean, modern, and full of friendly people. As far as I know its all women that work there and they are all very friendly. The Doctor and all of the assistants were easy to talk to and explained thoroughly whenever i had a question. The Doctor was really good about numbing me up so that I never felt a thing. I didn't know that dentist visits could be completely painless. Another reason that I chose this office is because they accepted my dental insurance (Sage Technologies) but the receptionist was extremely helpful in explaining what I needed to pay and what my benefits were. The office always calls me a few days before my appointment just to remind me and visits are usually very quick due to not having to wait in line. If I show up on time, I'm in the chair within 10 minutes. Highly recommended. If your looking ... definitely give them a call.

It was one of the best experience I have ever had with a dentist and his staff. I went in to get a…read morebroken tooth pulled. I was having so much pain the nerve was showing. But the made me feel comfortable. When the doctor did the shot to numb me i didn't feel anything. I mean no pain from the needle. It was great because that part hurts. But not this time. When the tooth got pulled that also went great. I was very happy with everything. I didn't have insurance so I paid out of pocket and they were great price.

I really like Alliance Dental group. They are very thorough very knowledgeable and they're very…read morekind and they explain everything that they do to you to help you out.

I've always been treated well at Alliance, from all the Doctors and hygienists and receptionists…read morebeen going there for 30 years before it was Alliance. Dr. Billard was my Dentist for many years and then Dr. Charaz and now Dr. Shaw all of them were truly top notch. Very informative and the hygienists are simply the very best!!!! Hey if I can get them to laugh at my jokes then it's all good.