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    Chili's

    2.4 (88 reviews)
    ModerateAmerican, Bars, Tex-Mex
    Closed 11:00 am - 12:00 AM (Next day)

    Waitlist - Chili's

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    Order Chili's Takeout or Delivery

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    CHILI'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Recommended Reviews - Chili's

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    Warm tea

    I ordered my steak Medium rare and it was overcooked, the waitress told me there was nothing she could do and the fries were so hard I could not bite into them. (She took my whole plate and threw it away because I couldn't eat.) She refilled my sweet tea with warm tea and no ice so I was unable to drink my drink either.

    Marie O.

    Some friends chose this place, and honestly, we weren't excited about it. With only two stars and not-so-great past experiences with Chili's, our expectations were low. But since it was their pick, we went along. To our surprise, it wasn't bad at all! The bathrooms were super clean, the service was excellent, and while the burgers were pretty standard, the fries were delicious. Overall, I'd say it's a solid 3 stars for this location.

    Honey-Chipotle Chicken Crispers
    Mikaela B.

    I'm kind of torn on how to review this! I'm basing off my last 2 experiences - one dine in, one takeout. Takeout - a hot mess. I ordered around 8:45 and it said the ready time was 9:08-9:13 and that I'd receive a text when it was ready. It was like 9:23 and I hadn't gotten the text yet, so I just decided to go in and check. There were several people waiting there as well. Two employees walked by us and I will say they at least did acknowledge us and say someone would be with us shortly. They had a shelf with a few orders sitting on it, but the shelf said delivery so I figured mine wasn't up there. 5 or so minutes later a young lady came to the register, but by then 2 of the DoorDashers had gone ahead and just grabbed their own orders off the shelf. In their defense, it kind of seemed like maybe that was an option. But I overheard the cashier on the phone, seemingly diffusing an issue, saying "sometimes people grab the orders without checking." Our interaction was kind of strange, I felt like she kind of whispered when addressing me, but maybe she was just overwhelmed. It seemed like there was a steady volume of orders, but it just seemed really disorganized and inefficient. My order had been on the shelf the whole time- she handed it to me, and I was on my way. I was starving so I sampled a few fries in the car and they were quite cold. I assume my order had been sitting there for a while. It was after 9:30 when I left with my food. I received the text my order was ready at like 10:00 lol. Overall the food was pretty good, but I think it would've been better if it had been hotter. The extra 20 minutes it sat on the shelf didn't help, but overall it was still enjoyed. I ended up going back because I just wanted to try again. Chili's is normally one of the chains that I am just a stan for. However, I miss the original chicken crispers. Just saying! We went in around 3:45/4:00 and there was a 25 minute wait, but the restaurant was empty. Maybe a total of 8 tables occupied in the entire place. We asked if we could just sit at the bar top and order food there and she said sure. The host was fine, but personally I feel like hosts should be welcoming and friendly, as the first face you see upon entering the restaurant, but she kind of just seemed annoyed we were even there. For what it's worth, I think you can join the waitlist in advance, but I wouldn't have thought it would be busy at 4PM on a Monday, and it wasn't. The service at the bar was friendly enough, but it was fairly slow throughout. I tried to give them the benefit of the doubt, as they probably told us there was a wait due to the fact they didn't have adequate staffing. Our food took a good 35-40 minutes for a triple dipper appetizer and a grilled chicken entree. We were going to order a chips and salsa to snack on since it seemed to be taking a while, but the waitress didn't come back by until our food was delivered. Again, the food was pretty cold. The plate that the grilled chicken was on was really hot, so I assume it had been sitting under the warmer for quite a while. Other than the temperature, the food was quite good. We ended up paying on the table kiosk which was convenient, because it had been an hour and some change, and I was just ready to go, and didn't really want to wait on the process of getting the check, waiting on them to come get it, etc. Overall, I will return, but they could definitely work on service - speed and friendliness, as well as the temperature of the food. To go was the biggest problem - this needs SERIOUS organization! This Chili's used to be EXCELLENT, but it's always struggled with consistency.

    Date night.. don't mind the shirt
    Kelly R.

    Food was fresh and filling, serive was a little slow but in all fairness it was.bust, server was sweet over all great place to eat.

    Steph G.

    I am LIVID! I dragged my kids out to get something quickly and came home to find absolute CRAP! I paid EXTRA for toppings on the chicken and not only did they give us HALF the normal size serving...my husband and I both ordered smothered boneless chicken wings...and if we put both orders together they would have equaled ONE actual normal serving size...and yes, we are fat Americans who order out too much and KNOW what the serving size usually is....it's never been so pitiful!! I would call and complain but with as busy as they were, even the manager was helping with food service...even more disappointing fact...so I'm not going to waste hours on hold for nothing! If you order to go...check your food so they don't take all your money and time for total nonsense!! See photo of the food we received when we paid EXTRA for more toppings too...notice it is missing half the chicken and had hardly any cheese...certainly NOT the extra we paid for! UPDATE: I called the number they left on my review and they are sending dining certificates and sending message to necessary management. Well handled I think!

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    4 years ago

    Huge waits just because they don't want to or can't use the tables, either way an hour wait on a Sunday might be a bit much

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    Ask the Community - Chili's

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