When we first walked in, the smell of dirty dish rag water was so overpowering that we almost turned around and left. ( I don't understand how restaurants don't smell that? We can't be the only people who can. ) We did stay though because we were craving their chips and salsa. Luckily the smell wasn't as bad on the side of the restaurant that we got sat on. And I'm glad we stayed because our food was delicious. It didn't disappoint. read more

I am a Chiles lover & will stand by that! My friends and family love to come out to Chiles for a casual dinner. The chips & salsa are always a hit, free if you put your phone number;) and they always have good, cheap drinks! I always get the Cajun pasta or quesadilla explosion salad, both are delicious! Chiles has the best quesadillas. My family and friends always get a variety of things and everyone enjoys the meal. A fun, laid back place! And you already know some of the best nights can happen with $6 margs and chips & salsa lol! Great place! read more

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Chili's is a classic for a reason. I love grabbing the Triple Dipper--it's always satisfying and perfect for trying a few different favorites in one meal. The fun monthly margaritas are a highlight too, adding a little something special to each visit. It's not fancy, but it's reliable, tasty, and a good spot for casual dining. Definitely a solid choice when you're looking for comfort food and a relaxed atmosphere. read more

Really good service and good food. The hamburgers are amazing but the best thing in my opinion is the 3 appetizer choice with sliders, wings, eggroles etc. Very flavorful food read more

I had an absolutely fantastic dinner here with my best friend. Arctic drift? Refreshing and aesthetically pleasing. Dip trio? Great appetizer. Especially the white queso. It may just be the best, most creamiest queso I've had. Chicken bacon ranch quesadillas? Delicious. Quarter pounder? My best friend said it was super good. I believe it. I was starving when I came here and was not expecting the food to be as amazing as it was. The best part of the whole night? Our lovely server, Thierat. She was a bundle of light and joy with a contagious smile. She gave us the best treatment and truly went above and beyond for us. Thank you, Thierat. And thank you, Chili's. We will forever remember this phenomenal dinner. read more

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Normally not my first choice , but I was with my nephew and he was excited to get the mozzarella sticks. I ended up getting fajitas with a dark curly hair in it. Our sweet hairless server, I felt bad took it off of our tab and offered food a replacement. I was so not feeling like eating after that. So, I got dessert for the table. It was their new molten lava cookie thing, and it tasted like plastic-so disgusting that no one at the table could eat it. This experience has cured me from ever wanting to go here again, no matter who was with me. read more

Always quick service here. They have the best chips and salsa. I tried the potato soup and it was delicious and topped with bacon and green onions. My favorite thing to order is the Cajun chicken pasta. It has the best seasoning and is so delicious. read more

Chili's - Cajun Pasta - American Near Me - Sandy, Utah

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Well it's been a few years since we have been here. The "healthy" changes to the previously tasty and great queso dip to something that they should be extremely embarrassed about serving - it's watered down and tasteless. Rico's Queso from the can is better and thicker than this slop. This can barely be called a cheese sauce - at best. Strike one Chili's. read more

Chili's - Runny thin "cheese" sauce - American Near Me - Sandy, Utah

Chili's used to be a favorite of ours, but it has steadily gone downhill! The Quesadilla explosion salad used to be my favorite items on the menu, but now they just dump pre-washed salad on a plate that looks like it's five days old and the dressing is no longer good. Instead of tasting like they actually made their salad dressing , It tastes like it got squirted out of an old bottle. Probably one of the worst salads I've ever eaten! The servers don't even actually check you out at the end, and the little pads you're supposed to use to check out don't work! This place is still good for a big group, but that's about it. read more

I love their chips and salsa!!! I don't know what it is...but i could just go here for this alone! I got the "3 for me" which allowed me to get a drink, appetizer, and meal. I had the chips with guacamole and salsa as my appetizer, strawberry lemonade, and the chicken tenders for my meal. The guacamole was wonderful!! My whole family enjoyed it and they did a great job refilling the chips and salsa along the way. I really like their lemonade options. There are a ton of flavors and they are yummy! I'm a purist though so i stick with strawberry lemonade! The chicken tenders came with fries and ranch along with your choice of another sauce. I got the honey mustard which was delicious. Also, they were so kind and helpful with my 2 year old son...making sure he had something to draw on and crayons. The service was very quick and efficient...which was greatly appreciated with a toddler that has no patience! The interior has a fun atmosphere! Also love playing trivia on the electronic devices at the tables! read more

Currently sitting here and I'm only giving two stars because of the triple dipper. Service is absolutely trash...the server rushing us to order. The food came out extremely fast right after our appetizer , we haven't even touched our app yet, the food arrived literally a minute after... On top of that they brought out a wrong order to my friend.... Shocked because always had great service here.... Edit.: The manager Maribella ( I hope I write it right) was fantastic and very kind! She is amazing read more

Walked in with my teen daughter at about 6:40 PM. There was nobody ahead of us waiting to be seated awesome right?! We waited about 4-5 minutes in the entryway at the podium. They were moderately busy but nothing crazy. We noted over 8 different employees out in the dining room so they seemed fully staffed. We also had an employee with a tablet walk by us 3 times making eye contact at least once (I believe twice but maybe he only looked once). After walking by us the third time he went into the bar area to go talk to the guy working there. At this point it's been 4-5 minutes of standing at the podium with nobody ahead of us, employees repeatedly walking past us, not terribly busy, not understaffed and nobody can say a word to us. It's like we were invisible. We decided to leave and loudly said "goodbye I guess and thank you". Not a single glance our way. Guess we're mute as well. As I left I called the store where after being put on hold for a few minutes we got to talk to the manager Ryan. I told him what happened and explained that even a "hey guys we'll be with you in just a minute" and we would've stayed no problem but that ignoring people like that is a lower level of service than I get at McDonalds. His response was "oh okay... I guess I'll look at it and see what happened and if I need to I guess I'll talk to someone." Dude couldn't have cared less. If you don't want people's business that's fine but just lock the doors rather than ignore them while they're standing inside and making it clear they don't care when it's brought to their attention. read more

We all know because of inflation restaurants are forced to charge more for less. But this is the most ridiculous thing I've ever seen. $6 for this salad??!!! My god Chilli's!! Get ur shit together. read more

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I am very disappointed with my recent visit to this restaurant. Our party of five was met with unprofessionalism and a dismissive attitude from the management team. More importantly, the service was negligent regarding a severe food allergy. Despite confirming the allergy twice with our server, the request was ignored, creating a dangerous situation. I strongly suggest that the staff undergo better training regarding both customer service and allergy safety protocols. read more

Who doesn't love chilis! Always a great vibe here and always great service! So much food for little money! I got a bacon ranch cheese quesadilla and it was so good. My favorite as usual though is the salad with their house ranch! The sampler was hot and delicious, with their crispy fresh mozzarella sticks. The sliders though are what's the best really if I'm being honest. read more

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Quality of food diminished since it was first introduced. Last time we went I didn't check the bill and it turned out I was charged twice for two meals. My bad for not checking but their bad for making the mistake. read more

This is by far the best Chili's I've ever been to! The service is always great and the food is always hot and fresh. We always do the 3 for me deal which comes with a drink, an appetizer, and an entree from a list you can choose from. I always get the loaded baked potato soup and the old timer with cheese burger. Both are so good! Their burgers are charred, the buns are golden brown and buttery, and the toppings are fresh! If you love ranch ask for a side of ranch, you won't be disappointed. Theirs is the best! The soup is creamy and has lots of potatoes and is topped with cheese and green onions, it's so good. Also make sure you download the app because they always load a free appetizer to your account to use. We always get the chips and salsa and get a side of ranch which is a game changer to chips and salsa! I love how they have a self serve kiosk at the table where you can pay at the end of your meal. It makes the check out process much quicker. Also you can log into your account and claim any rewards you have to put towards your meal, so it's super convenient! Come and see for yourself how awesome this location is! We drive out of our way to come to this location. It truly is the best! read more

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My wife and I had the "hangries" after spending nearly two hours at the Christkidlmarkt up at "This is The Place" monument park on Friday...and so we made a bee-line for one of our favorite local chain establishments...Chili's at Sandy Mall. I know what everyone says about Chili's...but we find their offerings diverse, experienced great service, and we really can't say we had a bad meal there. And yes, the current management of this franchise has apparently cleaned things up and addressed some of the prior shortcomings over the last 10 years (e.g., slow service, cold food, dirty floors, un-bussed tables, etc.) and for the last few years we've found this store to be doing very well by all measurements. We intentionally like to eat in a small booth in the bar area, and found our table after a short wait. We were waited on by "Bella" (Isabella) who was one of the bartenders, and she was attentive, charming, and had a wonderful sense of humor. My wife enjoyed her chicken fingers and draft beer, while I devoured my de-lish - if not slightly spicey - Sante Fe Chicken Salad...and a "Presidente Margarita"...yum. We got a free order of chips and salsa (through our Chili's app), but found this serving of chips to not be one of their best. These were heavy and thick chips and not the delicate and extra-thin chips we like so much. Nevertheless, the meal was excellent and the service was top-notch. Four Stars for great food, decent prices, and excellent service. We'll be back soon! read more

Mark our server did an amazing job. He managed to juggle waiting on our section as well as the bar. He refilled my drink, stopped by to check on us and instructed us on how to get our rewards credited on the kiosk. He was very friendly and personable. read more

The food was actually very good. It was fast and affordable. Plus the service was on point. Truly the best chilis I have been too. Thank you whomever is managing this one. It was a good surprise. read more

If you take an order... deliver the food!! After waiting for an hour I realized the food wasn't coming.

I got the 3 for $10 Burger with chips and salsa. My burger was not cooked very good. To red to eat specially hamburger. So I was not impressed at all. I should have gotten something else but I don't like to send food back. Because I've seen them do real bad stuff to send backs ! read more

Love the blackberry ice tea , the appetizer sampler , the fajitas , the soup and salad , the Mexican corn , have never had something I Didn't love read more

I give this location negative stars! We put in our name at 6:25. They say it's going to be a 30 minute wait. We go in at 7:05 to check and they say table is ready. We all go in and say our name was removed from the list. We've been waiting almost an hour and they still don't have a table for us. "Their system messed up" read more

THANK YOU CHILIS! Honestly, these guys have been coming in clutch lately, and we had our first dine in experience since COVID began running rampant. They helped their customers social distance, they were incredibly clean and considerate, our waitress was a freaking gem (dang it I wish I remembered her name so I could give her a proper shoutout). The service truly was fantastic; sadly I can't ever seen to say that about the food. I have had a difficult time finding something that I really enjoy, I will say the chips and salsa/queso/quac is baller. But every entree I've tasted has been a little "meh". The chicken tenders that everyone raves about, not super flavorful. The fajitas, their flavor just seems to be off every time I order. The wings, nothing special. The burgers, I've had better. Just being completely honest, I will always stand by the chips and salsa as well as the chocolate molten lava cake though. It's become more of a snack place rather than a "let's go out to eat dinner" place. Again though, thank you Chili's for a great "first time emerging from the Coronavirus shadows" dine in shindig. It's great to finally get out and feel some sense of normal. TIPS & TRICKS: * Don't forget to sign up for the rewards! Lots of great deals from free chips and salsa to free deliver to birthday molten lava cakes. read more

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Love it here and definitely have a favorite server! Highly recommend! Going to this location and others!

Today food was delicious , fresh and hot . Staff was super friendly . We will be back for sure .

Recently came here after the car show in sandy. This location is on the grounds of south Town Mall, not attached. It always seems understaffed. My son likes it here so when we do go, we usually have to wait for a hostess to seat us. It also seems like it's always crowded no matter what time you go. They were advertising happy hour all over but when I asked, I was told it's not for Utah. Well take the signs down because it's false advertising. The food is filling and cheap. They have one of the greasiest hamburgers you can imagine but it tastes so good for a few bites then you just can't finish it anymore. Too greasy. I like that they have healthy sides for kids like mandarin oranges and salad. Service can be hit or miss but this last time our server was on it. So all around 3 stars. read more

So, we stopped coming here (all Chili's) because the food and service went way down.... BUT, tonight we were just sick of the same ol same ol and for who knows what reason we decided to come to Chili's... I think I was just wanting bottomless chips and salsa. And I am glad we did. It was really good tonight. Our server Ian was so friendly, bringing us more then we could ask for. And the food was really good!! We will definitely come back. read more

Chili's - American Near Me - Sandy, Utah

Hit it for lunch. Service was fast and friendly. Menu has alot of options. Food was on mark. Going back again.

We love this chilis they are always great, quick and consistent! Amy the manager and Amy the waitress are always wonderful when we come!

We had a gift card so we got take out. The best part was the great service. The minute we pulled up they ran out to see who we were. Our order was ready which was also great. Now if the food had only been as good. We had the three appetizer combo. The batter is the same on everything so it all tasted the same. The side salads had two croutons and wilted lettuce. I'm really disappointed. It's been a long time since I visited a Chili's and probably a long time until I go back read more

Amy is amazing!!!!!! She is a waitress here, she deserves a raise and all the praise!! She is genuine and so kind!! She was so on top of everything!! Can't say enough good things!! 10/10 service! Would come here again just to see her! read more

I recently came across an ad for Chili's 3 for Me promo and thought I'd give it a try. I had only been to Chili's at a friend's request over ten years ago and while it wasn't bad, Tex-Mex isn't something I'd seek out. My expectations were low as I figured for the price I'd get a small burger that was sloppily put together. Boy was I surprised when my meal came. The burger was huge that I ended up taking the other half home. I was impressed with the service too as we were greeted by a friendly waitress. When we left I thought that must have been a fluke, good service and a good meal, that never happens anymore, right? About a couple of weeks later we decided to test our luck and visited again. While our waiter wasn't as friendly, the meal was still on point. He wasn't bad at all but when the previous waitress set the bar high... Now that brings me to today's visit. We were headed to Olive Garden next door when we decided last minute to go to Chili's instead. So glad we did. Our server, Amy was the best. I always tell people that I will be a repeat customer if the food is okay and the service is great BUT I will not revisit a place that has bad service no matter how good the food. I don't expect a server to be chipper but what I do expect is for you not to show me that you hate your job because it will ruin the food and experience. Amy is the kind of waitress that will make me a repeat customer at Chili's. Tonight's meal wasn't the best but her service made up for it a thousand times. We need more servers like Amy because she is the type of waitress that makes your meal memorable. Thank you Amy from Wisconsin! read more

Didnt respect me calling ahead to add my name to the waitlist, twice. Once with a party of 4 and once with a party of 2. Both times I was asked to wait for 5-10 mins, which actually turned to 25. When I called I was told there would be no wait both times, so planned my night accordingly and had to leave before being served my food to make it to a show. read more

Everything was not cooked properly. Chess's dip was gross. Chips were stale and cold. Lettuce was wilted and bitter. Corn was soggy and flavorless. Service was sub par. You will not die but you will not be happy. Handicap restroom is not accessible with wheelchair read more

The service was decent except I didn't get a refill and was not asked. If you like lots of cheese and fried stuff? This is the place for you! We ordered the chips and salsa for an appetizer. Oh, I wished we hadn't. I had 3 chips, my 1st thought was they were expired chips and they needed to get rid of them. They should of been tossed out months ago. Yuk! The salsa was average, nothing special. The appetizer chips and salsa are bottomless. If you're enjoying them, you can have as many as you want. We got a tiny salad in a tiny bowl for 1 of the 3 items on our lunch special, It was OK. My cheeseburger was kind of bland. But it looked good and it might've tasted good to somebody. I didn't finish it, I ate half of it. If you're expecting more than a handful of fries, you need to go somewhere else or ask for a larger portion. But they weren't great, because they were over salted and cold. We were one of the first customers for the day. The glass door entering the building was so dirty I just wanted to turn around. The second glass door looked OK so I gave it a go. The price of the lunch special was $10.99 but with a drink, and a tip, it came to 20 bucks. So if you're just going for a cheeseburger and a few fries and a small salad it might be right for you. They were quick to get your food to your table. One suggestion I have for chilies, some restaurants warm up their chips before they bring them to your table. I'm talking about the bottomless chip and salsa appetizer. Or you can just change the brand of chips that don't taste expired. read more

Ordered take out for 3, all meals were missing something. Food portions were the size of a kids meal. We have eaten at this Chilis for 13+ years and the food is so hit or miss now days. Disappointing read more

My husband and I invited my sister to meet us at chili's because I was not really happy with them the last time we visited during covid and thought they deserved a second chance.... First a shout out to the service it was really pretty good. But she lost point for not sharing our complaints to a manager. But we tipped her good anyway. The servers are not the cooks so we always tip. BUT... the food I wouldn't feed to my worst enemy. We went to eat around 11:30 before the lunch crowd and to make a 12:40 movie time. Upon arriving we noticed the windows on the front door were dirty that should have been a warning to run . You would think being amount the first customers would mean that this would mean clean booths for first customers but this was not the case. The table too was clean though just the surrounding wood had been neglected for quite some time, but even dirtier were the zayas (self paying gadget) it had sticky crap on it and I noticed other tables had the same issue from where I was sitting I could see sticky finger print's probably from kids playing games while eating their fries with dipping sauce they also had dust on the tops of the screens and on the stand so not cleaned for some time. We ordered there bottomless chips and salsa like we traditionally used to do back before covid and every other chip was stale like we were eating a mixture of yesterday and todays chip. We were a bit disappointed but ate them anyway. I thought I'd have the lunch special boneless wings with a salad and fries... upon arrival the lettuce was warm like big red flag. The boneless chicken nuggets looked a lot like frozen chicken nuggets from McDonalds but the sauce in better at McDonald's, so misleading BQ boneless "wing" sauce made the chicken taste like hotdogs. Seriously the weirdest boneless BBQ chicken wing masquerading as nuggets experience I've ever had. The fry's were so salty you could see the salt laying on the fries like someone accidentally forgot to screw the lid on the salt shaker and then shook them off and put them back on my plate. My husband had the burger and he said it was pretty tasteless and lacking flavor. My sister being the nice person she is expressed her thought after we left saying. "I'm never going to chills again". All in all we were disappointed. I hope this review will inspire change in this restaurant. I having worked in the restaurant business for several years I feel obligated to share the lack of management skills and quality control. Hopefully this will change there way of doing business and what they serve their customers in the future. read more

I ordered the sirloin steak. It was not fit for human consumption. The meat was all gristle and I believe it was a chopped and formed patty and was even less edible than hamburger. For $13 I would expect more for a tiny 6 ounce steak. The potatoes were not edible either. I'm pretty sure they were made of potato flakes with a few skins mixed in, and an overwhelming amount of garlic and salt flavoring. NASTY. I had asked for the broccoli to be cooked so that it would be tender, but it was basically raw and too hard to chew. The entire meal was not edible. I had hope for my server at the beginning but he only stopped by once to see if we needed anything. I had asked for steak sauce when they brought my plate, however he never brought it, which in hindsight was just fine because I couldn't eat that meat anyway. I don't think a dog would even eat that meat. I haven't been too jazzed about Chili's since last time I tried their fajitas and the peppers and onions were slimy... I know that places are shortstaffed right now I know that people are trying in their own way. But that food was not fit for human consumption. You would be better off to throw your money in the trash then to chance it with that food made out of who knows what. I am never going back there! read more

Chili's - 6 Oz "sirloin steak" -more like gristle burger - American Near Me - Sandy, Utah

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