This will be a fast review because, well, it's just Chili's. During the pandemic this was a great to-go option to break out of the fast food rut but it's never been my favorite chain doing this style of dining. That said my recent visit was decent. I used to get the smoke house (?) combo but they took out some options and sides so I've moved on from that, bring back pickles and coleslaw you cowards! Decided to get that new Big Mac style burger and was pleasantly surprised that it was really good! They do the "pink or no pink" thing here, not a fan of that. My burger was a bit too underdone in the center but at least it was mostly edible. Fries are inconsistent, some WAY too seasoned and overly salty. Service has always been pretty good at this location, friendly and prompt. I'd actually give them a 3.5 overall if I could. I dont like the digital check out thing, its an annoyance and a distraction and takes away from the service aspect that a place like this needs to have to survive. An extra note, the place was kind of cold on this visit... It's winter guys, kick the heat up a few degrees would ya? read more

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this place lacks consistency. You can go in one day for a good Henny-Rita and the next day it's not so good or they don't have the cups available. The bartender have you waiting even though you know what you want.. It's def a weird vibe. read more

Chili's - Henny- Rita - Bars Near Me - Round Lake Beach, Illinois

Chilis is just so goated. that lava cake bru oh yes. I highkey only go for that lava cake. Theres like 8 places I've had molten lava cakes (some costing wayyy more), but I will always come back this. The service is so quick and the staff is always so polite. The lights are nice and dim and it's so nice. Lavaaa ittt read more

you might as well wait 30 minutes extra, when they are busy they just push aside all of the online orders and make you wait 30 plus minutes past the time they said it would be ready. customer service was terrible too read more

Always have a great experience coming here. Find myself coming back time after time. The prices have gone up a bit but I know every time I go it will hit and good. Always have a reward for free chips and salsa and you can't beat that. read more

I just had the MOST DELICIOUS BURGER... Bacon Rancher double stack... not too mention are waitress!! Iona very tentative but not to much... Chilis has been a go too for the RAMFAM for ahwhile .. new additions to the Menu just as DELICIOUS read more

Best Chili's location in Lake County area by far - Kat and Dalton at the bar are very friendly. Great margaritas and hamburgers! Always hot and with great flavor. read more

Dalton was our server and he's was the best of the best! Such a sweetie, so helpful, really great and his job. My dude needs a raise! Xoxo Ps the food was good and 10/10 on mango marg read more

Straight up. The service was rude. Food was decent and the experience just pmo, our food was double charged and we tried to resolve the issue but they insisted it was correct. But they charged us twice for the same meal. I just got attitude the whole night and it was exhausting to deal with so me and my friends just left. I ain't coming back that for sure read more

was open and will be open and is a place where you eat delicious food and did i mention people eat here

Y'all play too much! I was at a family member's house in the area and we decided to get delivery. I go on the ol' delivery app and see mostly chains out in BuFu. Then I come across "It's Just Wings". Finally a local spot I can support, I thought to myself, yay~let's do this! My food comes...and it's from Chili's. Apparently they have a carry out option that is chicken based and they call It's Just Wings. Y'all shady! I felt so duped. That being said, it was cheap af and delicious, lol! I used some codes and ended up with some dip, 22 wings and a hershey's pie for $28 - and that was including a $10 tip. So seriously, cheap as heck. It pains me to say that the wings were crispy on the outside but plump on the inside with a mild spice on the garlic parmesan pieces. They even came with curly fries and those were bomb, too. I refuse to say I recommend them! But alas, if you are looking for some cheap eats from a chain that are actually quite good...I can't be mad at you going with Chili's/slash/It's Just Wings. read more

Their margaritas taste so good but the service sucks. The food is okay. The hot mozzarella appetizer wasn't even stringy. The server is oblivious with her tables or sections. We could have walked out if we want to and not pay. We waited for her for good 30 minutes for our check since the kiosk wasn't working and not bringing up our checks. We asked the bus boy and he could not even find her. Finally found her talking at the bar waving her down that we are ready for our checks. She was sorry and I know she can see it in our faces that we are annoyed. We've frequent the place because of their margaritas. It's a hit or miss with the service. read more

Chilis is amazing. The food is top tier every time. Some locations are better than others--but this is the best chilis in north east Illinois. They get your order right and it hits the spot every time. Amen. read more

The food was amazing! I had the triple dipper and my husband had the brisket burger. They were cooked perfectly and our waitress was super nice and very attentive! We sat near the bar and the vibe was really chill even though it was kind of packed. 10/10 would recommend! read more

Host quickly seats you. Friendly staff. Good food . Pleasant atmosphere. Never a problem with the tab. read more

I ordered some pickup for the family today. This is what came with our quesadilla order. Moldy salsa. Called them up to complain and was told,"Let me get my manager." Kept me waiting for almost 10 minutes before I just hung up. Very upsetting. This is not the only incident of something going wrong with my order/s from this place. Just didn't want to bother making a review but really.. Moldy Salsa? I didn't even want to put a star on this review but don't seem to have the ability to remove that darn star. Get your act together. read more

Chili's - Moldy Salsa - Bars Near Me - Round Lake Beach, Illinois

When you order all I have to say is know what you're getting into, a mukbang. Gosh when I tell you I gained after eating this buncharoo of a place. Good times. read more

We will not be returning here! Service was horrendous to say the least. We watched as other tables who order well after us were served. The waitress/bartender never said a word to us. She was busy socializing with other staff members. I stopped a food runner to see if our food was up in the window. It was and it was evident it had been there for a while. It was cold for sure. She never checked back with us. She saw my husband fill out the customer review on the PAT machine. It was only then that she acknowledged us and said she was sorry about our food taking so long. No, it was left in the window. Don't blame the kitchen crew! read more

I was at the Round Lake Beach Chilis last night. They seem understaffed and the few there are not happy to be. We sat at the bar and instead of a hello 2 menus were slapped down in front of us, with a what do you want to drink question asked like we were disturbing them. I ordered the Nashville hot chicken crispers. There is nothing spicy about them. How they call it Nashville hot I can't understand. It was a greasy slop of something poured over the chicken. A few hours later I had bad stomach pain. I didn't know this part when my husband ate my left overs. He also felt the same as I did after eating the chicken. We don't think it was the meat, we think it was the oil they call Nashville hot. I wouldn't order it again and highly recommend no one does. read more

I order delivery from Chili's. I usually get one of their "big mouth" burgers as I'm not a huge fan of Southwestern cuisine. The burgers are good and I like the wide choice of sides, BUT... For the love of God, someone PLEASE HIDE THE SALT from the kitchen staff! The food is WAY over-salted. Are they trying to give their customers high blood pressure or cause them to go into kidney failure?!!? Don't they understand that customers can add their own salt if they want their food super-salty? I just finished a BBQ brisket burger with roasted asparagus that was a challenge to choke down, it was so salty. The only reason I didn't toss it in the garbage was because, with delivery, it cost me a pretty penny. It was really disappointing; it would've been a great meal if they had just backed off with the salt. read more

We highly recommend this Chili's location. The staff is very friendly and the food was great! Our waiter, Jun was very personable -- we enjoyed his service! Thank you for a great experience! read more

My wife and I often came to location for night out. Decided to try take out Apparently they changed owners and ordering systems. Worst time ever at this location. Not servers fault. I don't think I will be back our tabs usually run 70.00 with meals and drinks. So disappointed I love chilis just not this one anymore. No Nick wow read more

Food is always fresh and hot both eat in or delivery. This has been my favorite restaurant for about 20 years. Whether I eat in my home state or while on vacation, the recipes do not disappoint! read more

I know I shouldn't expect too much from chain restaurants, but typically my husband and I enjoy going to this chili's location. Yesterday it was horrendous. We showed up at 7:30 pm on a Monday evening. There were tables but obviously it was not packed jam like a weekend. The hostess face looked puzzled when I told him we needed a table for 7. Which he told me that they could not accommodate. As they just have their large booth to another family (a family of four). I told him that putting two tables together would do just fine. He told me that all of their tables were used up (when in fact they weren't). I asked if we could be seated in the back room. And he told me no. That they were not using that area tonight. Like DUDE. You would rather break up a family with a newborn baby and two young kids instead of seat us where we would all fit?? Yup. They would. So we were sat at two separate booths. After being seated I noticed that there were in fact people being sat in the area that he claimed they weren't using. So idk what that was about. Our server showed up late. She took absolutely forever to take our orders and bring our drinks. She didn't write our orders down which I thought was ignorant, because YEP you guessed it. We were missing parts of our orders. My burger came out with no fried or avocado. Which she instantly made a excuse (I wanted to bring you fresh fries and the avocado wasn't looking very good, so I made them cut a new one). My daughter never text her asparagus. And she had to ask my son what he ordered because she forgot.... Fast forward a whole thirty minutes, we're done eating. And I still never received fries. Nor did my daughter receive her asparagus. I was pretty pissed at this point. I was never offered a refill. I had to ask 3 times to get my fries that was supposed to come out with my meal. She literally brought them after she took my burger plate away. We were never apologized to. Never comped any food. It was a disgusting experience. I felt embarrassed that we invited our friends to meet us there. They were on leave from the Navy and visiting home. I don't believe we will be back read more

I really enjoyed the service, I pulled up and got my food immediately and it was warm and delicious. I would recommend it and will come back in the future. read more

Chili's - the outside of a restaurant with red and green awnings - Bars Near Me - Round Lake Beach, Illinois

Absolute crap show yesterday. Ordered food for 5:30 showed up and there's no order. Everything was complete chaos. Manager finally came out and just started yelling peoples names and was very rude. I waited for an hour and a half after my food was supposed to be ready. We've been going to Chili's for many years and I'm pretty sure they've lost a customer. Also they forgot our desserts on top of everything else read more

I have been coming to this chili's restaurant since it opened. I've always had good food, good service and if there's ever an issue they handle it politely and professionally. I have never had a bad experience there. read more

I love coming to Chili's and eating the pasta here. I just want to say our waitress Malissa (I apologize if I spelled it wrong) was so great to us and treated us so well. I just hope everyone knows and management knows how much we appreciate how she served us. Thank you so much. Thank you to the manager as well for treating us with respect as well. God bless! read more

The food is okay...but invariably something is always wrong with the order. One time it's missing the guacamole...another time the tortilla chips aren't in the carry out bag. It seems that the only consistent thing about this store is its inconsistency. How can an order placed online be wrong? Please get someone who's detail-oriented on the carry out team. read more

Chili's is a great place for eats & drinks! The $5 mango margarita is delicious! read more

Good food and service. Most of the time. Very selective menu. Good if you can ever get seated.

Chili's is a favorite of mine and I thought it was finally time to make a review. Me and my girlfriend come in here often and always get the 2 for 25 (which is an amazing deal). Our waitress this visit was very nice and was always checking in on us making sure we were doing okay. The food came fast and tasted delicious, we started with the Texas cheese fries, one of our favorite appetizers and tasted great. My girlfriend got the 6oz sirloin with fries and loaded mashed potatoes while I got the chicken fajitas and were both delicious, the only downside was my fajita veggies and rice were pretty burned, but tasty nonetheless. For dessert we got the cookie skillet and it was so gooey this time and it always hits the spot, making it the perfect way to end our visit. Overall, 4/5 stars. Staff was great, experience was great, and food was great except for the fajitas being burned. That won't stop us from always coming back here though. Keep up the great work guys! :) read more

Chili's - 6 oz. Classic Sirloin* with Loaded Mashed Potatoes and Fries - Bars Near Me - Round Lake Beach, Illinois

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Just wanted to let everybody know I ordered my wife fajitas today to surprise her for lunch and I ordered her steak and chicken and the steak wasn't even chewable. So I got home and called up to Chili's to talk to Brian the manager and told him that we've ordered from there many times and the steak wasn't chewable and he just said okay thanks and sat there in silence and didn't even offer me an apology. Not sure if I'll be going back there again read more

This was the worst experience I've ever had at any restaurant. I've had many meals here before and the server I had before was great. This time it was the polar opposite! The server that I had was Zandria. Beginning: She first took our order and we ordered spinach queso dip for the appetizer. When the spinach dip came I asked her why it was basically empty and she responded "it always comes like that" and she walked away. I understand it was busy but no excuse for that. Then our order comes in and she brings out the wrong order for one of us and brought out shrimp pasta instead of shrimp fajitas. Her response was then "oh shit yeah that's my bad" and goes back to take it back. Then she had left my food out and the other one was not correct yet so I waited to eat until both entrees were out. Once both entrees were out she had forgotten the side for the shrimp fajitas (Beans) now my food was cold. At this point the lights in the restaurant turned off for about only 1 minute.( this was not a big deal but just added on to a horrible all around experience experience). Once I had tasted my food besides being cold it was actually very good and the fajitas were excellent as well. Zandria this whole time hadn't refilled our drinks once yet. Also she proceeded to say she threw in some extra shrimp in the fajitas and it was the same as always (lie number 1). She then told us "I charged you for the shrimp pasta instead of giving you a discount because it's 9 dollars less and saves you more than s discount, sorry about that". (Lie #2 she charged us for the original so she didn't have to tell the manager what she did). This was absolutely horrible service. I didn't want to even talk to a manager I just wanted to leave. Last time I was at this location, I had a server (bald male) who was absolutely phenomenal and tipped him 60 percent for being so personable with Great service. I would ask to sit elsewhere if you are put in Zandria's section or avoid this location all together. Update the next day Sunday the 4th I have now received food poisoning and just now stopped throwing up last nights meal. First time ever receiving food poising from a restaurant. The manager Sean did not seem to care and was more concerned about the health department coming. read more

I respect COVID protocol, but to have a restaurant that is not any where near 1/2 capacity and expect people to wait outside while employees sit inside on cell phone is frustrating and maddening. If you don't have the staff to be open then don't open and if you have staff that doesn't care replace them. Throughout this pandemic I have been multiple time and the service and food was at best mediocre. read more

As with most chain restaurants, there is nothing overly grand to write home about in terms of the menu. However, the menu is consistent and at this particular location, I've been pleased with the service which does make a difference. At this location they also seem to be more apt to adjust the menu item to fit your personal taste. Even during rush hour times the wait staff don't seem to falter and the food comes out as ordered and with a good presentation. During my last visit, I got the chicken fajitas, they came out sizzling and smelling good. The chicken was moist, and the accompanying onions & peppers were good and not overdone. My only complaint for that visit was the raspberry ice-tea was not very raspberry tasting and the tea taste was rather pungent. A tip to the those of you who don't like eating around a lot of toddlers/babies. Don't let them sit you in the back aisle, where the rest rooms are located. This seems to be the designated spot where they place babies and toddlers, which I assume is because the aisle itself is wide and accommodates the high chairs better. read more

Chili's - Chicken fajitas - Bars Near Me - Round Lake Beach, Illinois

Went there for lunch today our waitress came to the our table with out her pad to write down what we wanted so or order was half wrong!! I order the. Load baked potatoes soup my mother in law order chicken tortillas soup well she also got the load potatoes soup . We didn't say nothing cause she acted liked she was to busy when actually there was not many tables filled. So I asked for crackers they never came!! Then my daughter order a coke orange and she got orange pop instead she also order a cheese burger well she got half way threw and it was raw!! When I saw he burger raw I couldn't finish my lunch cause I was wondering well if they can't cook a burger how the hell are they going to cook a chicken sandwich!! read more

Chili's - Raw burger - Bars Near Me - Round Lake Beach, Illinois

Message to management fix the air conditioning, no like to eat in a cold locker, clean the floors and tell the service staff to do what their title stand for. read more

the food had hair in the eggrolls. i oredered takeout so im not gonna drive myself all the way back for some refund. just watch out for hairy food read more

One of the best sit down family restaurants in the area. The food is always good and staff always friendly. I don't think we have ever come here and had bad service but one waiter in particular stands out, Anthony. He is undeniably our favorite waiter there! Prices are reasonable, the 2 for $22 is a great deal but be careful if you're having drinks with dinner. The margaritas are always good, almost too good! You put a few of those down with lunch or dinner and your bill will inevitably be a little on the high side. Totally worth it though because as I said, the drinks are always good, just pricey. read more

Chili's - Today I tried the Sunrise burger. OMG so darn good! Breakfast AND lunch together on a bun! - Bars Near Me - Round Lake Beach, Illinois