Where to start so we arrived and there was a waiting list so we gave them our phone number and they said it would be 20 to 30 minute wait so we of course were like okay we'll wait we'll go sit in our car. we sat in our car for 40 minutes without getting a text message turns out they had the wrong phone number. It was too young boys and they were hearing us through our masks so misunderstandable greeted by a nice waitress. We go to order our drinks and find out that their soda machine is down. Keep in mind this was at 2:00 at noon on a Sunday. And so their soda machine is down along with their lemonade so all they have is tea and water and coffee. Service was good except for that and the food was delicious. I had just a bacon burger with fries and a salad with shrimp It was what my friend had. We ordered fried pickles for appetizer and our waitress was very good at making sure we had everything. Overall I'd give it a three stars because we waited an extra 10 minutes It definitely left from for improvement. read more

We were making a grocery run from Massanutten and decided to grab dinner while we were at it. Were seated quickly and our server was there promptly. We started with the fried pickles which were delicious! My wife had quesadillas and I had a 10 oz sirloin. The food came out quickly and everything was fine with one exception. I had ordered my steak medium and it came out well done. I mentioned it to our server who immediately offered to take it back. I was hungry so I declined. The steak tasted good, just over done. I would have given them 5 stars if not for the steak, but the manager did comp half the cost of the entree. read more

I just wanted to thank Mariah for taking excellent care of us on our visit. We are from New Jersey so we wanted so desperately to go eat at a restaurant. Chilis informed us it would be a slight wait due to only having two tables outside. We were more than willing to wait! Upon arrival, and throughout the entire experience, Mariah took amazing care of us. She recommended dishes, asked us how we liked our drinks, appetizers, and entrees- all within a very timely matter. She was sincere and friendly. I loved that she had a warming heart- it is hard to come across servers that only want to get in and get out without being personable. She surpassed all attributes of an outstanding. server/bartender. Your team should be honored to have Mariah as a worker. She is definitely an asset I would love to work with. Thank you all for working! read more

Last week we were at a Chilis in Florida. We've been there quite a few times and like it. Today we were in Harrisonburg for the night and decided to go to Chilis because we had a gift card we wanted to use. We always get the Texas fries but these were great. They had more bacon, more cheese, Chile peppers and more dip. We had quesadillas and they were really good but haven't had them at Chilis before so can't compare them. We also shared the warm chocolate chip cookie with ice cream - and it was more too. More cookie and way more ice cream. Awesome! read more

Me and my friends went and got apps at this haunted Chili's and they were delicious. Nobody would tell us exactly where in the restaurant the Harrisonburg police shot and killed (aka murdered) a man just a couple weeks ago, but I think that says wonders about the ethical compass of the employees. The only hints they gave were about which cocktails went the best with the apps we ordered. read more

I normally love Chili's as a fun spot to get cheap and consistent appetizers and drinks in Harrisonburg as a college student. Our waitress was incredibly nice and helpful and the appetizers were adequate. However, we ordered drinks for the table and received *half-full* glasses of drinks. It looked as if someone had taken sips of our drinks before they were even delivered to the table. Our waitress apologized for them as she delivered them and a few minutes later I complained to her for the bartender filling them only halfway. She was super polite and told us she would get the manager. Upon speaking to the manager, he was so incredibly rude to us it was offensive. We felt totally disrespected by him after I politely told him we didn't feel it was appropriate to give us half full glasses. He asked me "so what should I do about it?" And blatantly told me he "didn't care." He was so rude it completely turned us off to this chili's location and I will never come here again. I feel for the waiters and waitresses who have to work under this man's discretion and inappropriate behavior. read more

As someone who usually dislikes chain restaurants, Chili's is the only exception. Their food is usually very flavorful. Try their Honey Chipotle Chicken Crispers. read more

Food wasn't the best.. Our hostess was rude and had an attitude.. She just seemed snobby and like she didn't want to be at work.. Our waitress on the other hand was amazing.. very friendly read more

Me and my girlfriend go here all the time and its really hit or miss. We really like the food but your chances of getting really bad service is super high read more

Barffffff. Everytime we go here I am disappointed. I ordered steak medium well last time I was there, sent it back 3 times because it was basically purple it was so underdone. The MANAGER comes over to the table "apologizes" for the undercooked meat then asks if I want to box it up and maybe cook it at home to my liking. I'm not a picky person or a food snob but med well and med rare are completely different temperatures. This place sucks every single time I've been. It's a chain restaurant how can it fluctuate so much between visits. read more

I ordered a steak medium with mashed potatoes and broccoli. What I got was well done with asparagus and no potatoes. When I asked about them, the server brought me some fries instead, saying they were put off mashed potatoes. read more

My husband & I went for lunch. Waitress came immediately & was very friendly, We got onion rings right away, & then the steak, mashed potatoes & broccoli were delicious and very reasonable. We were offered extra drinks too! We would definitely go back! read more

I have ordered from this chili's in the past and haven't had an issue, however this was not the case the most recent time. After canceling an online order and speaking with the manager, the manager vowed to me twice that he would cancel my order and cancel my payment. The manger did not follow through on this and also did not refund my rewards in the order. The manager was unaccommodating and rude. I never received any food and was still charged $40 which has not been refunded. Very poor service. read more

I just love chilis, every time I go, the food is good, drinks are flowing, and the servers take care of me. This location was good on all aspects. read more

While in town we noticed a high rating for this Chili's and thought we'd give it a try. It's not our usual fare. The Chili's itself was the same as any, except quicker. The outstanding part of this experience was the service. I've never had service at a Chili's this great. I ordered the chips and salsa and it came out quick. I ordered the endless enchiladas, green chili chicken, and they came out quickly and hot. Our server, Brendan, was there when needed, but in no way intrusive. He was on his game. There with refills of salsa, drinks, and when time came another order of enchiladas. Chili's, please take note, if you want great service use this sever as a trainer for new hires. He was pleasant and hard working. Thanks again! read more

Excellent....we do love Chili's and were very greatful to find this one after an otherwise nasty intro to the food scene around here.

The most horrible service I have ever had. Went with a friend and my two kids. We were seated and It took about 15 min for anyone to even make eye contact and notice we were even there. It was not busy and waiters kept passing us and not saying anything. After waiting 15 mins we were asked if we had been helped and our order was taken. As we sat there and ate there were another two set of people that came and they were assisted right away. The food was alright. The waiter that helped us was nice . It shouldn't have taken that long to even be spoken to. Won't be coming here again read more

Upon arriving into Harrisonburg, we decided to try Chili's for lunch. Nachos appetizer with beef and guacamole was great. The honey Chipotle crispers were ok. I think they needed a bit more breading or additional frying time as it was a bit soft. My husband had the cheese bits that were good and the Margherita Flatbread which was good. Overall good experience. read more

They have a wide variety if options on the 2 meals for $20. Comes with appetizer and 2 entrees

Really nice! They have recent remodeled and has a very new and clean feel to it, service at the bar was better than the regular table. Food was very good! read more

Only one complaint about this restaurant. My wife and I got a gift card to Chilis so we stopped at this location for dinner. It was very good and our server was great. We left content and full. The only thing is that the restaurant was not very busy, but we had to wait for a few minutes to be greeted and sat by a hostess. Overall it was a good experience. read more

Came here and got boneless wings and fries and I couldn't have been happier. Everything was super good!

I personally love this chain and the food that they offer. Me and my boyfriend always get the 2 for $20 because it has a lot of different options to chose from and you get an appetizer with it. They usually keep it towards the back of the menu. Whenever we go, lunch or dinner/day or night, it is always dead with no wait. I am not sure why it is dead because the food and service is always consistently wonderful. I go here at least once a month. The chips and salsa are to die for! This football season they are giving away jerseys on Monday nights at half time as well. read more

Food was good. My friend is a freeloader. I regret everything. Seppuku!!!!!!!! Had ze tilapia a white Russian and ze blue motorcycle. SEPPUKU!!!!!!!!!!!!!!!!!!!! Not drunk at all. read more

We visit the Harrisonburg Chili's on a regular basis and have found it to be a great place to stop for lunch or Dinner. The staff never disappoints us. would have given them 5 stars if they had Jalapeño Poppers on the menu, (hint, hint ! ) read more

you know what you are getting when you goto chilis... its upsetting that i had to ask for a lime 3 times before my server finally remembered... read more

This place is poorly staffed. One person for the whole bar section. Waited 15-20 minutes to order. Asked for the waitress to order. Waited another 5-10 minutes. Waitress waited on the table next to us instead of helping us order. Food took forever to come out. Poor service overall. read more

its the most fun on earth whether family or out on the town with friends good fooc and good price. greatt happy hourrr!!!

The most important thing when it comes to eating out is service, and this place delivers! I had an issue with my meal that was handled in a very kind, generous and professional way. From the server to the manager I felt like they really cared about my experience. The food was typical of any Chills restaurant, but the service absolutely sets it apart. read more

Just dropped in for a late lunch. Sat in the bar and was completely ignored by the barmaid and everyone else working. Never so much as a menu. I walked out. read more

i'm not gonna lie, today was one of the less enjoyable experiences at Chilis. we probably waited 25-30 minutes for our food, which messed up the rest of our day. the food was mostly good, but some of my chicken crispers were hard as rock. the corn on the cob was a weird texture. it tasted like it was microwaved. i will still be coming back, i can assume today was just a bad day at chilis. if you haven't visited i encourage you to visit. read more

food was delicious although it was a wait tonight due to the fact it was valentines day !

Had one of the most relaxed dinners' here on our way back from the water park. Service was better than alot of upscale restaurants, our server Cassandra to the Management were all extremely attentive and warm. Everything we ordered was great to taste. I haven't been to a restaurant in a while where both service and food have been a 10 on 10. read more

took a fairly large group in for Sunday lunch. the $10 deal is a great value. you should get the potato soup...bout the best I've ever had. Had a problem with the overhead air conditioning vent dripping occasionally on my shoulder (too lazy to move over a bit). Mentioned to the manager and he offered to comp my meal! (which I declined). will eat there again. read more

I'm very impressed with the management here. I had left my bag there and I live 2 hours away, but the manager personally sent me my bag! Not only was everything in my bag just like I left it, but the food was great! It came on time and everyone on my team was happy! I would definitely recommend going to this Chili's again! read more

I have enjoyed going to Chili's regularly, but not lately. I went tonight (and this has been going on for a few weeks now and I've had it) around 9:00 PM for a late meal and to watch a little football. I was within earshot of the bar (with my wife and a family sitting next to us). One of the female employees, whom I assume was now off-duty, was at the bar with her boyfriend and another male friend. From the other male friend came a steady series of "fucking" ... this .... that. I got through my meal but didn't bother to finish my coffee. Had to leave, I had enough. In a high state of agitation, because I do not understand why young people think that language is so cool, I will complain to Chili's tomorrow. Didn't feel like raising an issue tonight. It seems to have become a thing lately, though, off-duty servers gathering with friends and whooping it up, foul language included, like they own the place and damn me anyway. I'll find someplace else, i.e. Applebees down the street. I wish bartenders and managers would police the language in a proactive manner. read more