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Stopped by Chili's Grill & Bar for a quick lunch and had a great experience. My server, Adrian Cervantes, was exceptionally quick, attentive, and thoughtful. He even fixed my wobbly table and had to-go boxes ready since I was in a rush. I had the Triple Dipper (egg rolls, buffalo wings, sliders)--food was good, but the service made it even better. I'll definitely be back! read more

I had my order remade because the steak was overcooked. The next meal came the same way and the Mac and cheese wasn't cooked at all. the noodles were hard and cold. I just got out the hospital and needed a good meal. I'm very disappointed and sad. I can't eat it and I won't even bother coming back read more

Hey guys it Brad, back at it again with another review! Went to Chillis last night with a coworker and it was a blast! I enjoyed my meal and got a delicious margarita for only 6 bucks! Nice job. We got sat immediately in the bar area and the service was great. I will definitely be returning for some delicious food! Peace out - Brad read more

Food was great and service was awesome. Waiter was so helpful. Would recommend this place for lunch or dinner.

I ordered a medium rare steak with rice and broccoli. I received a well done steak with mashed potatoes and broccoli. I called to complain and got hung up on. read more

food was a 10/10 but kiki was an 1000/10. all the servers were AMAZING!! the food came out so quick and it was so nummy!!! will be going again next time read more

Went in the afternoon when it wasn't busy so food was served quickly. Server was nice and checked on us several times. Food was good, nothing spectacular. Not sure if it was worth a $50 lunch for 2 people... but it was an overall good experience. Was what I expected from a chain restaurant. read more

Chili's - Crispy Chicken Crispers Combo - American Near Me - Peoria, Illinois

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We had a large order. It included 4 drinks. 1 was a diet coke and 1 was a regular coke. They didn't mark them in any way to let us know which was which. When I called about it I had to wait awhile to talk to a manager. When I did talk with him he gave a basic apology, said that they always mark them and asked me to check again. When I confirmed the mistake, he restated that they usually mark them and it must have slipped through. He again gave me a basic apology, then asked if everything else was fine. I said I didn't know because we weren't finished. He didn't offer anything to make up for the mix-up. When I started my dessert I realized that I hadn't received the 1/2 of a peanut butter cup that they showed in the picture. Overall disappointed with the customer service and the Reese's pie. read more

The food was wonderful service was great and efficient and the atmosphere was very pleasant

Steak was overcooked. Asked for medium rare. It was medium well. Two other people at our table had overcooked steaks as well. Felt like the waiter just hovered over the table. Ease dropping on several tables conversations. read more

for some context i'm a VERY loyal chillis triple dipper fan.. i had ordered one as a pickup and i usually always get the same thing (nashville hot mozz,southwestern eggrolls,and Honey chipotle chicken crispers) but i love honey chipotle so much i decided to change it up and try the HC mozz... i got home and i had plain mozz :( was very very sad.. i called up chillis and the manager was put onto the phone and was SUPER apologetic and reassured me that i could come back and get my HC mozz... well i had worked all day and have a 5 month old i j put down to sleep so i was not trying to go back out... he then said he could give it to me in a gift card so as a huge chillis fan i said yes ofc and he again apologized for the mixup and emailed me a gift card that would cover a whole new triple dipper !! yes i was upset i didn't get my HC mozz but now i can go back n get a whole nother triple dipper and the mozz i wanted.. thank you to the guy manager that was there !! love you chillis read more

I have a love/hate relationship with Chili's. The last time we were there, the food was really good, and the service was great. There's been previous visits though, were you don't receive your drinks for at least 20 mins., apps taking 40 mins., food is cold, and the servers are overrun with tons of tables due to staffing, which causes delays, which I completely get. Maybe if restaurants treated their employees better, they would have more employees. We still go back from time to time though. It's a comfort food place to me. read more

I fly solo, so I'm usually just sitting at the bar. Glen is an amazing bartender and is quick and attentive. Obviously I don't have to describe how good the food is, it's Chilis. Always a decent crowd and great sports on.. and they accommodate your needs if you need need something else read more

Kevin the server was excellent. He got our drink order instantly once we sat down as he was passing by with dishes. He very efficient and nice when getting our order and always there when we needed refills. Even when our order went to the wrong table he was nice and explained it in detail perfectly. He's what every great server should be. read more

Very slow service, waited 20 minutes for Margaritas ordered. One Margarita glass had a broken rim. My daughter was served the broken glass. She drank from the glass a cut her tongue. I asked for the manager. He response was to get a replacement drink. She struggled to eat her entire with the cut on her tongue and was unable to drink the margarita. Totally dissatisfied with Management response. read more

The place is clean. The waitress was very friendly and informative but she was overextended. I had to wave her down for refills. The fries were way too salty. I would eat here again but only if our group wanted to. read more

Pretty much the only chain owned restaurant we go to. Good food and always good searvice

Friday night was the second time I've used the curbside pickup. The first time my food was never brought out to me, despite checking in. I went inside, got my food, and went home. Mistakes happen I understand that. Friday I used the curbside pickup again, except this time I was unable to go inside, as I had my baby with me. I wouldn't have been able to carry her in the car seat, plus the bag of food and drinks. I was told what time my food would be ready, then checked in once I got there. I waited for 5 minutes, still no food. Then I waited 10 minutes, still not food. Finally after 20 minutes I was so irritated I called to find out what was going on. The person who answered the phone was incredibly rude, then hung up on me. It wasn't until then someone brought me my order. I expressed concern that my food would be cold since it had been sitting out for 20 minutes, to which I was told by the young lady "There's nothing I can do for you". I get home and my entree is cold, not even room temp, but completely cold. All my condiments had condensation on them from sitting out so long, and were warm. So warm that I wasn't able to eat it. I have been a loyal customer for quite some time, and I try to be as understanding as possible, but I am extremely frustrated and angry that I paid for food that had to be thrown away once again. If I wouldn't have called to ask about my order, they probably would have never brought it out. Not to mention this isn't the first time it's happened. I called and asked to speak with management and was put on hold. While on hold the phone was picked up then hung up. I've reached out to the establishment through a private message on Yelp, as well as an email. Neither have been responded to. It's unfortunate that I have to stop ordering from here, as I have been for years. It's just not worth the money anymore. read more

My husband and I had gone here twice and had the worst service ever. It took 10 minutes to get our drinks ordered. After that we never seen the server aka waitress ever again. We had come across the manager and we paid for our drinks. After we paid we told him that this was the worst experience we've ever had and that we plan on leaving a honest review about our unforgettable experience. read more

restaurant was not busy and the greeting services was terrible! One associate seen me standing and did not provide any reassurance that I will be serviced. Definitely needs an improvement. read more

Good service. They were very busy, which was good to see in the Peoria area. Will go back again! I like the contact text when your table is ready! read more

I got a curbside to go order tonight and ordered cajun chicken pasta. The girl brought it out, i drove home, got all the way home and it wasn't my order. i called and asked for my order to be refunded as i don't want what they gave me. The girl that answered told me their policy is i have to bring it back, That is RIDICULOUS !!! Chilis gave me the wrong order, YOUR employee should have made sure the correct order was in the bag. You should NEVER expect a customer to drive all the way back to your restaurant to return the food the you incorrectly gave me that i don't even want !!! I have been a dedicated customer of Chilis but i will not be back. You are not going to waste my time for your mistake. Rudest thing i have ever heard., read more

I would give this place 0 stars if a option. They couldn't accommodate 8 people in one table and screamed at us for trying to move chairs to eat together. Awful read more

Service was horrible. Server got wrong appetizer order. Had to wait an extra 20 min for right appetizer. He came back about 30 min after we gave him our order to ask us clarifying questions about our order meaning he just then was entering it into computer. Also they serve mashed potatoes but dont have gravy who does that and my brother ended up with food poisoning! Smdh never again! read more

Brought queso out 30 minutes after I order it was ice ice cold I would have rather dipped chips in my own cum over the queso. Shitty shitty food shitty everything really nothing great about the experience won't be traveling back only if they bring the chicken and waffles back. read more

Terriable. Rude management. Can't let 8 sit together nor move table/seats to make it possible. We were more than willing to squeeze but we're offered only two booths. Called the other restaurant in town and we're told they were more than willing. Seemed to me a manager and staff problem. read more

Sat at the bar, service was fast and good! We did the 2-$25 and left absolutely stuffed! The bartender was great!

never order the shrimp fajitas the corn tortillas were a dollar extra even though they were dry and crumbled apart!!!the cheese was unappetizingly melted in the same container as the sour cream which was separating.it was garbo dont get it read more

This is probably my favorite place to eat out, my mother and I love going back every other month. The food is always delicious and made exactly to my order, and 3 of the 4 times we've been here we've had Kevin as our server and we love him! read more

Fuck Chili's. They forgot my chips. Got almost every order wrong. The best part is, they brought salsa, but not my fucking chips.

Hostess looked like she'd just rolled out of bed. She sat us at a wobbly table. Asked to be moved and was accommodated. I did the $8.00 lunch and it was good. Lunch companion ordered the $10.00 chicken tenders meal. Chicken was drowned in standing grease and were not edible. The rest of the meal was ok. No manager came to look at the meal and it was not comped either. Server Dannie was very good but the experience was not. Putting Chili's on the back burner during 2020. read more

BAKED POTATO SOUP Generally speaking we always enjoy Chili's, but throughout Covid (and since) it seems like the Baked Potato soup has been watered down and isn't nearly as thick and gooey as it once was. Perhaps it's an effort to increase profits, but it fells like you're drinking flavored broth. Not many potatoes and no grated cheese. From now on if we only want soup, I think we'll head to Panera. Always loved Chili's Baked Potato soup, but watery soup (even with good flavor) isn't optimum. Disappointed in quality. read more

When in Peoria this weekend, it was hard to find a restaurant that 3 friends with absolutely different tastes could all agree on. Chili's was one that we all thought sounded good, so we decided to go there for a late lunch. It's a chain restaurant, so I won't bore you with what you already know. The service was excellent. If you're keeping up with my past reviews, you know that service is one of the most important things to me. I can eat at any restaurant, so I'd prefer to get a genuine smile along with my food. Another mom and pop restaurant we went to on Friday could take some tips on the service front. I ordered the lunch portion of chicken fajitas. Normally one of my favorite entrees at Chilis, these were only okay--something was off with them. However, I did like their lunch menu. You can get a soup or salad with any of the lunch portions for $6, $7 or $8. My friend got the Southwest mac and cheese (which I almost ordered) and she loved it. I ordered the Spicy Chicken and Sausage soup and it was phenomenal. It was mostly a veggie soup, but it had little pieces of meat and a nice kick to it. I would go back to Chilis just to get some more of the soup. I also heard another waitress say that a lot of the menu has changed. I'm not sure if it's for the better since I ordered the same ol' thing, but I did see a bunch of menu items that looked good. Side note, the Ziosks (self-pay device) that are at your table need to be implemented at every single restaurant in Illinois. They make it so easy to split the check, add a tip and pay with your card at the table. read more

We wanted to try out the Dr. Pepper baby back ribs so in we went for the two for $20 with no high expectations, surprisingly, it was a pretty good experience, we were promptly seated at a table, the waitress was friendly & professional helping us through our two for twenty offerings. We chose the fried cheese (mozz) app to share which came out fresh, hot & gooey with marinara sauce, dr. pepper baby back ribs, a nice helping (five bones) these were very good for a chain restaurant, smokey flavoring with savory & sweet melding perfectly, tender and juicy too, the side of broccoli with melted butter on the side was fresh as well. They have an electronic device on the table to play games, order drinks or more food even pay for your order without the waitress being present, pretty cool, would definitely return for those ribs alone! read more

Place is a joke ordering online is awful no option to add meet or absolutely anything service is terrible getting a hold of someone is nearly impossible read more

I don't expect much from a generic chain restaurant, they are all pretty much variations on a theme. This Chili's failed to meet even those low expectations. The bar area is crowded, not with people, but with tables, crammed in so tight you can't really even walk through the area. The entire bar area had a stale funk smell to it. This comes from poor cleaning practices and the inability to remove the mung from the various nooks and crannies where it collects over time. All I can think is that if you can't even clean the customer facing areas, how clean can the behind the scenes activities be? The food was ok, though the ranch dipping sauce was thin and so watered down it just dripped right back off of anything placed on to it. I've been to some nice Chili's restaurants, and this wasn't one of them... read more

Love the California Flatbread!!!! Yum! Even available on lunch special. Perfect:-)

With 6.2 million Americans suffering from heart failure, I don't understand why you don't offer a few Salt free or very very low sodium dinners. read more

Very good! Nice chili's, great food, service and all that. Would recommend. Yet do NOT get their beef enchiladas they taste like dog food to me. YUCK. read more