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    Chili's

    2.0 (49 reviews)
    Open 11:00 am - 11:00 pm

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    Maronda H.

    I was very disappointed with the food and service today. I was out in the Melrose Park area and decide to stop here at Chili's. It's a new location which has been open up for awhile now. Upon entering, there was no one at the front entrance to greet customers or to be seated. I waited a good 15 minutes as I looked around to get someone's attention. The woman behind the bar looked and kept mixing drinks. Now there were other customers coming through the door. We waited and waited until I had enough. I saw someone cleaning tables and politely asked could I be seated. Finally the woman behind the bar speaks and say someone would be up shortly. That should of been my cue to leave and spend my money somewhere else. I was seated and I waited another 10 minutes of my time. What can I say? I was hungry and ready to ordered. I ordered the Texas Cheese Fries and a glass of Cocoa Cola. My Texas Cheese Fries arrived and all I saw was a pile of melted cheese. There was so much cheese and a few fries underneath the mile of mess. I had to pull cheese back with my fork in order to get to the fries. The inside is nice and clean. The service and food presentation and taste needs improvement. As, I'm driving home my stomach begins to bubble. Now I have an upset stomach. The one star goes to the decor and nothing more. Experience 0 out of 10

    Sonya M.

    Typically, I try to avoid chain restaurants, but recently I found myself at this location for the first time in years. We walked in on a sunny Saturday afternoon and were greeted immediately. We sat in a booth near the windows in the front of the restaurant. I don't recall our waiter's name, but he was pleasant and attentive. I was with my sister, and we shared an appetizer, chicken fingers, and dessert. The chips and salsa were just as I remembered. The chips were salty, and the salsa tasted store-bought. There was nothing authentic about it, but it was edible. The chicken fingers and fries were hot and tasty. We also had the chocolate lava cake, but it wasn't very good. We took a few bites and pushed it aside. Overall, Chili's was a decent choice for a quick lunch. The restaurant was clean, quiet, and comfortable. It'll probably be years before I return, if ever, but I don't regret my selection that day. Sometimes it's nice to dine at an old faithful.

    Tasha M.

    I know this location gets busy, we've waited for a table before but this time we got food to go. This location is new so everything is still nice and clean. Our order was ready when we arrived and pickup was quick. But I paid extra for extra cheese and there was barely any.

    Resolution Breaker
    Chesley M.

    It's Chillis so if you're coming to Chillis you pretty much know what to expect. While I didn't get food this go around. I sat at the bar to have a cocktail after a long my day. I was able to observe the staff. T the bartender especially. T was phenomenal. I appreciate being checked on. Good customer service has seemingly gone down in the hospitality industry and for some good reasons. However I do appreciate this staffs spontaneity. I like how well they all worked together. T was especially attentive to the bar patrons while also managing to get drinks out to the tables in a timely and professional manner. Good bar service is few and far in between. I know it's just Chillis but the staff here alone would make you want to visit. Chill vibes, cheap drinks. Thanks guys!

    The receipt for only paying stale sprite and waiting 40 minutes

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    our waiter was very nice and attentive. food was buss but you know what you're getting into. my date and i loved the ambiance and lighting.

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    2 years ago

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    2 years ago

    Tendies are tasty and waitres was really hot. My Boys were simping so hard. We all got strawberry lemonade and that was pretty tasty too.

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    2 years ago

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    Review Highlights - Chili's

    T was especially attentive to the bar patrons while also managing to get drinks out to the tables in a timely and professional manner.

    Mentioned in 2 reviews

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    I was actually pretty impressed by this place! This is more of a 4.5 star review, but I can bump it…read moreup because maybe it was just a "bad night". If you are looking for a good ol Mexican place, this is the place for you! They do take reservations and are pretty sizable. We went on Saturday night which was a bit crazy. It was very crowded and we were concerned about the service. While the service was a little bit on the slower side and we were there for almost 90 minutes, all the food came out hot and delicious. I got the Enchiladas in Mole Sauce which was excellent. It also came with a soup or salad which was a nice surprise. I went with the black bean soup which was great! If there was any downside, my House Margarita tasted a little weird. I probably could have complained, but I kept with it. Pretty good size, but I think there was a little too much tequila in it! Either way, this place isn't inexpensive, but you do get quite a bit of food and everybody at my table enjoyed their meal. Sometimes thats enough! This is a great icon in this part of Chicago/Rosemont.

    Disappointed. We are frequent customers. Hostess has NO people skills. March 1, 2026, 530pm…read more Asian or Philippines, and the other Hostess, Latino unfortunately. Waitress was also tense, rushed, (place was not full). What is going on?? Revenues & Profit will not prosper, with poor Leadership, poor people skills from Top to bottom, regardless of food experience. Not sure we will return. You can't charge Michelin wine price, if you don't deliver the full experience. Please go back to the basics.

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    Chili's

    Chili's

    2.3(258 reviews)
    4.6 mi
    $$

    my real name is emily idk how to change this name…read more Fantastic experience at Chili's! Chili's absolutely delivered on every level. From the moment I walked in, the atmosphere was welcoming, upbeat, and comfortable. The staff was friendly, attentive, and genuinely seemed to care about making the experience great--not rushed, not robotic, just excellent service. The food was outstanding. Everything came out hot, fresh, and full of flavor. The portions were generous, the presentation was spot-on, and every bite tasted like it was made with care. Whether you're craving classic comfort food or something bold and flavorful, Chili's hits the mark every time. Drinks were well-made, refills were timely, and the overall vibe made it the perfect place to relax, catch up with friends, or enjoy a casual night out. Consistent quality, great value, and top-notch service--this is why Chili's remains a favorite. I'll definitely be back! Highly recommend!

    We came to try their fried mozzarella sticks and they had two flavors which we opted for the hot…read morehoney which was good. The cheese pull is real for like one or two that I ate but still good. That's the star of the show. Our server was amazing! She's very attentive she refilled our drinks before we could even asked. Ambiance inside there's a lot of tv by the bar but it was good. We got their ribs platter just one of the pick two and it fed two people which we were surprised because it was a big portion and was able to bring some leftovers home. They also have desserts options as well but next time we will try it.

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    Chili's - bars - Updated May 2026

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