Jessie at the takeout counter is genuinely one of the best. He remembers my name and greets me with it every time I walk in. He goes through my order with me before I leave, catches anything that's off, and has even corrected mistakes on my end without making it awkward. That kind of attentiveness is rare, and it makes a real difference. Five stars, easy. read more

Service was amazing! JD was our server and was really good! The food was good and drinks came fast! Management was so nice and friendly.

After seeing reel after reel after reel of the seemingly amazing mozzarella sticks and the honey chipotle chicken crispers on instagram, we decided we needed to go check it out for ourselves. Who doesn't love some mozzarella sticks and chicken crispers, right? We were seated in the busiest section of the restaurant. It was quiet for the most part. We made it the fifth table filled. Not many there. That was fine by us. Quicker service, right? No. We waited while our server dealt with a loud and fussy customer who seemed to find something wrong with everything. Not really what you hope for when you want to just have a quiet dinner and some great food. So we waited. Once the server came, we ordered some margaritas and the mozzarella sticks.... And chips and salsa. She informed us that it was happy hour and margaritas were buy one get one free. Cool! Only have to pay for one! Nope. She brought us EACH two margaritas. Looking back, there wasn't enough alcohol in them to even feel the slightest buzz nor even taste the alcohol. Very watered down. We ordered our entrees. Both had the honey chipotle chicken crispers with fries and Mexican street corn. Then we dug in to the mozzarella sticks and the chips and salsa. Okay... let me tell you... The hype is legit for these mozzarella sticks! The cheese pull is insane! Breaded to perfection and full of cheese. More like planks instead of the sticks you get at other restaurants. Incredible! Our meals arrived soon and our table was full. The Mexican street corn is not like any I've had at other restaurants. It's still on the cob. It was good, but I'd say I've had better. The fries were great, but I was getting full and hadn't touched the crispers yet. Let's talk about the honey chipotle crispers... WOWZERS!!! Those things are fire! Could. Not. Get. Enough!! Full of flavor and just a bit of heat. They don't skimp on the meat either. Another hit! I highly recommend you check these out. You won't be disappointed. Unless it's the margaritas. But definitely go for the mozzarella sticks and the honey chipotle crispers. A mostly decent experience overall. read more

Chili's - Fried Mozzarella - Shareable - American Near Me - Chattanooga, Tennessee

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It's Chili's: predictable, moderately priced food with a good happy hour for margaritas and draft beer. Local joint has decent service and never a wait M-Th even at 5pm for those 2-for-1s. read more

Chili's - Happy Hour $5 Prez Margaritas - American Near Me - Chattanooga, Tennessee

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Too much waiting. Waiting from last 30mins at place but no one came here yet. Please have some one here as soon as possible. They served the other table who came behind us. Now they are saying 20 more mins to get food read more

Chilis has never disappointed. This one in particular is great. I ordered a bacon cheeseburger from here and it was one of the best burgers I've had in a while. And I feel like they try to keep it affordable and our waitress was so nice read more

I wish I could remember our waiters name! He was phenomenal! We ate there 2/13/25 around 8:00pm. He was the best my husband and I ever had as a waiter. My husbands words were "best ever hands down!" read more

The service at this restaurant is awful. Have tried to eat there twice over the past year, we used to enjoy this place, but the seating and service is awful! Don't waste your time. read more

An average representation of the franchise. They've been struggling with understaffing and this visit had hints of that. Premium side items that had been ordered went missing and we had to remind the server of them and then wait awhile before they came. So we had to eat without them or let our meals go cold waiting for them. Refills were a bit of a challenge to receive. The food was flavorful, but stingy portions compared to previous visits. read more

This restaurant has a an employee that comes to me with no mask he put me and my food in danger he did not have it on also while making drinks at the bar he put other people in danger. Food was great. read more

My family of 4 waited 20 minutes for seating while both hostess females sat multiple tables that came in behind us. A group of 4 young men came in after us and walked right in to a table and sat without any wait. I went to look for a manager and the bartender threw up her hands and said she didn't care, wasn't her problem. We left and I called back and asked to speak to a manager. A female who identified herself as Layla? came on to the line and said we were never welcome back in ANY Chili's and to go fuck ourselves. Avoid this location!!! read more

Our first time ordering, they got our order wrong twice and then canceled it. We're stuck with food that we can't even eat. We called 3 times to have the mistake corrected and they refused. Do yourself a favor and stay away. read more

My husband and I were really craving Chili's tonight so we took and chance with this location, despite the bad reviews, and I'm so glad we did! Yes, they are understaffed. Yes, the wait was long. However, our server (the only one aside from the bartenders) was handling her 6 tables like a boss. We were so impressed with her kindness and swiftness despite being short staffed. Our food was also amazing and came out super quick and was very hot and fresh. This was one of the best Chili's experiences I've ever had. Keep working hard! read more

There were several condiments and sides missing from my 3 entree order. The food was cold and had clearly sat for a while before being brought out via curbside. I waited 30 minutes past the estimated pick up time. I wasn't kept in touch about my order status. Also, due to the very poorly managed/organized to go parking area, I was honked and yelled at by another customer attempting to cut me off into the parking spot. After being put on hold three times in an attempt to inquire about my order, I definitely as though my time was disrespected. I'm afraid I won't be returning to this Chilli's location and will have to recommend the same to my loved ones. Cold food just isn't worth the wait. read more

Chili's - Soggy Bacon Ranch Chicken Quesadillas - American Near Me - Chattanooga, Tennessee

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TERRIBLE service. Lights out could barely see anything. The whole place was gross and dirty. Found a piece of plastic in my potato soup and the server said "I could maybe get you $5 off" like WHAT?!? My husbands fries and chicken were cold. Our margaritas were never brought out. We like chilis but would never return to this location. read more

Chili's - Potato soup with plastic in it - American Near Me - Chattanooga, Tennessee

A good warm environment. BUT only if you get seated in the right place. It's 50/50 on if you get a good waiter/waitress. And this will determine you entire experience. The food slay. The Diet Coke crisp. The chips descent. For a good experience I recommend a monthly marg (diet Coke for the underage kiddos) and a yummy scrummy triple dipper delight. It's will have you dabbing the crumbs off the paper and leaving no trace of you ever being there. read more

they were completely packed and still seated us so quickly, service was excellent and checked on us constantly even with how many tables both waiters that checked on us had. Food was yummy & came so fast we were in shock. Definitely by far my best chili's experience yet read more

When I walk in at 8:00 and your restaurant is 1/3 full and you tell me it will be a 20 to 30 minute wait to be seated, you're just not doing your job at all. If you can't care to run a restaurant, just don't bother. read more

I'd give 0 stars if possible. This location has gone down the last few years. It's a shame. Use to love coming here. Went to go pick up a to go order and stood in the to go area for 20 minutes and never got acknowledged. Got stared at by employees. But never talked to. When I'd try to approach them, they'd go to the back to avoid being approached. The main guy who works in the bar area doesn't give you service unless you have caked on make up and big boobs. Ridiculous. They'll be out of business soon. read more

Like everywhere else these days, this Chili's is short staffed. When we arrived we were quoted about a 45 minute wait, unless we wanted to sit at the bar. To avoid waiting, we chose that option. The bartender was very pleasant and joked around with us a good bit. He made the experience a lot of fun. My mom and I shared a BBQ quesadilla and chicken tender plate. The quesadilla was very tasty but a little spicier than mom liked, but I thought it was great! They had two for one margaritas that were good and I had a Tito's punch, which I thought was better. We ended up getting a chocolate lava cake to go and ate it the next morning for breakfast. We will definitely go back to this Chili's and will probably opt to sit at the bar again because we liked the bartender so much. Only thing I can say that was a little off-putting was that there were a couple of women who sat at the bar with two very young children. I didn't think it was appropriate for the kids to be at the bar. Otherwise, no concerns at all. read more

I'm going to quit eating at Chili's. I place it and Applebee's in the same category. The last time that I ate at a Chili's was about a year ago in Indianapolis. I had the fajitas then and they tasted as if they'd been microwaved. I had them again today, at the Gunbarrel location, and my experience was the same. Also, their staff wasn't very attentive. read more

Food awful. Dirty disgusting restaurant. Terrible management seems like the hourly employees do whatever they want. Huge group of them lounging at empty tables. No toilet paper in restroom. Employees are rude! Horrible service. We sat at the bar and when I say the bar was disgusting messy sinks with overflowing glasses in them. Our elbows stuck to the bar it's so sticky. Bartender couldn't be bothered. Didn't want to interrupt her phone call to ask for what we needed. No sign of management. read more

so yummy. great service, food came out fast, drinks stayed full. the vibes were immaculate! read more

Chili's - chips, salsa, and skillet queso - American Near Me - Chattanooga, Tennessee

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My husband, daughter and I recently enjoyed a very good lunch at this location. I didn't know what to expect with the challenges being faced by the restaurant industry. They never missed a beat! Service was fast, but it was not rushed. The staff we encountered was very friendly and accommodating. The food was fresh, served at appropriate temperatures, beautifully presented and delicious! read more

Food was pretty solid. Just your typical chilis meal. The fries were cold but the burgers were just right. The room was also a little tense as a lot of the civilians had beef with the bartender. Makes sense, considering the bartender had an RBF. Big time.worth a try if you're in town late looking for a decently cheap meal. read more

Came back again and am literally looking at an open table and they put everyone on a wait. Had 2 servers in the entire restaurant. I don't see this place being open much longer. Horrible service. Chili's get your head out of your ass. read more

I ordered an order of chicken fajitas and fried pickles to go. My husband and I have had this exact same meal eating in and it was fantastic. I got to work and decided to taste it. Oh my goodness, this was the absolute worst food that I have ever had from there. There was literally oil pooling in the container from the pickles. It was disgusting. When I opened tasted the fajitas, the chicken was slimey and fatty. The amount of shredded cheese they gave was laughable, they sent a 1/2 ounce container that was not even half full. The side salad I ordered was smashed into a small soup container? Needless to say that after spending $20 on a meal to go, I completely expected a better experience. I guess that that cook assumed that since I wasn't eating there it didn't matter what they did to prepare the meal. read more

Place is hit and miss, went in for lunch few days ago and sat at bar for a good 10 min. and bartenders just would not look at me or give menu. I got up to walk out and then bartender asked if I was dining in I said I was but not here. Probably won't be back. read more

We love chilis we've been eating there for years and have always gotten great service and food!

Chili's has been our go to place when nobody had a particular place in mind. That changed on our last trip. Was ordering a pickup order and it said it would be ready in 20 minutes. I showed up in 25 minutes because it's never ready when you get there but that's ok. Wound up waiting nearly another 30 minutes. The 3 for $10 is now 3 for 10.99. And they don't have broccoli as a side. If you're trying to do low carb at all, that was the only side you could have. But worst of all is that they charged us for chips and salsa (I know this isn't low carb either, sue me) that should have been free. The person working the pickup just ignored new people coming in and the only thing she ever said to me when my order was ready was my last name. No 'sorry for the wait' or 'sorry we've gone to crap' or 'sorry you'll never be back here again'. Oh well. Sorry, I'll never be back here again. read more

This must be the worst dining experience of all time. We came to Chilis as a party of 7 on a Sunday evening. There were maybe 5 tables total in the restaurant and they informed us there was a 30 minute wait. We understand there may be a shortage of staff. So, we waited. Finally, about 45 mins later they finally sat us down. We waited another 15 minutes to be greeted by a server who couldn't take our order because he left his tablet somewhere. He told us he would bring us chips and salsa for having to wait so long. We were thankful. Well, after ordering, the chips and salsa never came. Another girl that was working brought it out drinks out not the server. We saw he was clearly too busy in the back speaking with the manager. The manager on duty this evening didn't even help bus the tables, run food, refill drinks...he was clearly on supervisor only duty. The entire restaurant is chaos and the MOD is standing posted in the back. We eventually got our food, but no refills. The server seemed to be high on life or some top notch substance. When we asked for refills, they were brought by the same girl in the back to the table beside us. The server never noticed that the drinks were placed on the wrong table right in-front of his own eyes while take the order of that table. I would continue, but it would be wasted breath. I feel back for the one girl in the back taking care of the tables, running the food, refilling drinks etc. The all seeing eyed bearded guy in the back that seems to be the manager should give her a raise, or maybe drug test the rest of the staff. No one brought us our check, and all we wanted to do was to leave. Nothing worse than being held hostage after getting not just terrible service but no service. read more

Clean restaurant. Food and drinks were good. There were three of us. We had a burger, Margarita chicken, and Chicken bacon ranch quesadillas. Server was not really friendly and kind of made the whole experience meh. The service can always ruin a good night out. May try again but would rather just drive to Dalton for the service. read more

Don't go to Chili's in Chattanooga if you care about the pandemic. Kept my mask on while ordering, the guy said I didn't need to do that and I replied with "that's okay" and he said " well I'm taking mine off". read more

Food was good but given it's a chain that isn't a shock; they're always consistent. However, hands-down most friendly and attentive servers at this location. I have a fairly niche allergy they were very supportive of and every staff member on the floor was super welcoming and checked in on me. I wouldn't have known it was busy from the individual attention they gave to every table. Not usually a Chili's regular but might become one at this branch! read more

This place has been going downhill for months. They aren't even open today because of staffing issues. All the other restaurants around them are open and have staffing, conclusion is that if the franchise person wasn't a cheap cut corners person they would pay their staff better and would be open read more

I don't understand how you let your staff work in an environment like they do, the lady manager that looks Hispanic is disrespectful to her employees and customers! You're bartenders, Keisha and faith are so nice but the wait times make me not want to come back. There is no one seating tables, which is crazy. I don't undertand why I had someone great me, someone else bring my drinks, and the a new person bring my food?!?!? COVID I guess Chili's doesn't care about customers any more! read more

We went for a late lunch and an angst ridden miserable boy host seated us at a filthy booth which had piles of smashed food under the table. My disabled mother got food all over her shoes. We asked to move to another table and he grumpily agreed then tossed the menus onto a different table. The 2nd table was also dirty as were the chairs. Bad attitude from staff and a revoltingly filthy venue. read more

This place never has enough help and we waited 30 mins and then the kitchen broke down or so they said and so we ended up leaving. There's always a 30 min to an hour wait with only 2 waiters. This has happened twice for us this week trying to eat here. It may not be completely their fault due to the pandemic but don't go here to save yourself some time. read more

i do not recommend this location. We had out of town family come up for a family dinner and they refused to seat us at the same table. i understand they are still worried about the covid thing and want seat more than six at a table. We totally understood but, asked to be seated across from each other... they said no. They seated us a mile from each other. Keep in mind there was almost no one in the restaurant. They only had two servers but, the distance from where would could had sat and where they seated us was literally steps from each other. The host/guy that seated us was a jerk and was extremely rude!!!!! I will not visit this location again!!!! read more

The chips and salsa are addicting. I ordered soup and it was awful and I sent it back. My daughter and I ended up sharing her chicken and bacon quesadilla which was delicious. A few people ordered shrimp fajitas and they got a pile of onions, a few shrimp, and a couple peppers, another friend ordered a shrimp bowl and was afraid to eat the shrimp because it didn't look or taste done. Service was fast. read more