I had my doubts when we walked into the Chilis location as we passed through the area. The staff seemed unaware of the chaos that was ensuing on a busy Friday night. We had concerns about our waitress because she seemed unfamiliar with the menu or whether there was a happy hour. But let me tell you, even though the Friday evening chaos abounded, our girl did not let us down, we had several request and changed things up more than once. The food was nicely prepared and delivered-in a timely fashion without one hiccup. So proud of our waitress for keeping it together and very sorry we questioned her abilities. Great job! read more

Chili's after-church lunch with my family while my daughter is home from college was a great experience. The restaurant was clean, fully staffed, and the service was timely and courteous. Our wait staff was attentive and clearly on top of their game, friendly, upbeat, and engaging throughout the meal. All of the food was hot and delicious, and portions were generous, I even had to ask for a carry-out. The hamburger was loaded with bacon . Overall, a very pleasant visit. read more

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Lunch time Saturday was very busy but the staff handled it with no problems. We had no wait time to be seated--party of 5. Our steaks were delicious as were the sides we ordered. Lei Lei provided excellent service. read more

This place is nasty!!! Needs to be completely rebuilt and cleaned. I did go into the bathroom but a group next to me took their kid into the men's bathroom and came back and said NO So the wife took the child into the ladies bathroom. The floors in the restaurant were sticky and trash all over. One and done for me read more

Food is good. Service is good also. You can order to-go. Music is pretty generic and the volume is not too loud. We go there often. read more

Very good ppl as well as food,i loved the triple decker meal amazing service was on point

We were seated pretty quickly by a polite and courteous hostess. Our server was attentive and courteous. She checked on us often but was not overly so much. Food was fantastic. Appetizers came out pretty quickly and was so good-we ordered the triple dip. The contrast of hot and cold dips were great read more

Chili's - Combo with jalapeno sausage, chicken bacon quesadillas, chicken tenders, regular corn and seasoned French fries - Tex-Mex Near Me - Batesville, Mississippi

The food was all over all 8.5. I didn't like the flavor of crispy chicken strips it was Nashville hot and I got Nashville hot mozzarella sticks both of the food was grease in my opinion. Burgers were good!! Salsa and chips 8/10. Kevin the server was awesome he did an amazing job severing me and my family! It was clean bathroom was clean. Look forward to coming back and reviewing more stuff! read more

Chilis in batesville is nasty and the workers are rude they also take forever to get you seated even if they aren't busy and your food comes out cold. read more

Service was very slow. The server seemed to be new as she seemed to struggle with taking our order and bringing requested items such as refills, steak sauce, and to-go boxes, and the bill. They were out of most of the menu items we asked for and we were not told about it until the plates were brought to our table. The restaurant was not busy at all while we were there. Our experience was not very pleasant. read more

We got seated quickly and the server was very sweet but that's the only positive. It took an hour and a half to get the food, the other server that was helping the girl didn't look like he even wanted to be bothered much less be at work. (We actually came the night before around 7:30 for a table of four and was told the wait was 45 minutes and they had one table seated!!!) If you don't mind waiting forever for subpar food, go here. *CURRENTLY EVERYONE who ate the cheese sticks are very sick* those of us who didn't are fine read more

Hello, for starters we got there around 7:00pm and were told it would be a 30-45 minute wait, eventually at 8:15 we were seated. Staff was nice and very hellful, the bad part was the food. Once food arrived to the table we started eating as normal and about five minutes later we realised the steak that comes with there faighta was red, aka uncooked. We ended up leaving without eating anymore and still paid $40, keep in mind uncooked food! read more

Walked in and it looked like a tornado had hit. Napkins, trash and food all over the floor. Sat at the sticky dirt bar and ordered the Southwest Salad, my go-to when I'm stuck at a Chili's. It used to be good (haven't been to a Chili's in years) but tonight It was awful, practically inedible, although surprisingly the chicken was OK. It was topped with stale tortilla strips which ruined the mediocrity of the rest of the stuff they threw on my plate. The beer was cold though, I walked away a little buzzed and very hungry. read more

This Chilis has gotten a lot better. I mean service has really improved over the years. For example, you place your order with your server and when it is ready, someone from the kitchen will bring it to you. That's how it should be. This means you don't have to depend on your waitress to keep checking on your order constantly when it's ready to bring it to you. Someone else does that. That means faster service. How cool is that. Menu items ordered: California Club Sandwich, French fries and a coke. I really enjoyed the club sandwich. In fact, it was so big that I had to get a to go plate for leftovers. As far as customer service is concerned. Well, since someone from the kitchen brings your order, your wait is cut into. My waitress took care of me and she kept my drink full at all times with a refill when I needed it. She was nice and friendly too. She even gave me to go cup with a coke for on the road. Now, that's customer service. One tip I would give, is to come after 1pm for lunch when everyone leaves to go back to work. So, they won't be busy waiting on the lunch crowd. I've learned that the worst times to go to lunch is between 12 noon and 1pm. read more

Chili's - California Club Sandwich - Tex-Mex Near Me - Batesville, Mississippi

One star is too much. Got seated fairly quick, sat there for about 30 min before we were waited on. There was 1 girl working the entire restaurant, she was overwhelmed(redhead). I felt sorry for her. Food was cold, and looked old. Will NOT be back read more

And I usually love Chili's.. was here about two months ago, my review didn't post. All I saw was bad management, and careless employees. The bartender was gone for 10 minutes from her work area, therefore a drink took 30! One of the servers was making her own!! Hope she didn't have to tip out that night. Last time I sat at the bar and the same bartender was careless, and slow. You can't blame COVID when you actually have employees they just take 5 minutes to lift a finger. This all falls on the people who are trying to work hard in the end. My partner and I have been here three times since living in Batesville a year and each time we leave mad that we made the decision to go. read more

Too bad there is not a zero star. Ditto on the reviews that noted dirty, musty smelling surrounding. We entered the restaurant at about 1:30 p.m. There were a couple of tables occupied and a few patrons at the bar. Two waiters shuffling around. We waited for someone to greet us or at least acknowledge our presence for about 5 minutes after which we joined another disgruntled customer at the new burger place next door. read more

Ordering a medium rare steak is a crap shoot... they nailed the perfect steak & perfect meal!! Please please keep it up!! Batesville doesn't have many restaurants and fewer goods ones... please shine consistently!! Show pride in every meal, always. Way to go!! read more

Horrible customer service was told an 10 min wait it turn out to be 1 and a half hours later got and ask for well done got rare and stale tortilla chips the salsa was by far the worst of my life read more

Solid pre-made food. We all know it. What makes this location so good is the bar tending, there's a red headed female who just excels at her job and makes you feel like her number one priority. 4 out of 5 only because the sewage problem from the men's bathroom lingers.. Other than that, it's quite good. read more

Why are you even open! The waitress told me basically there was nothing to order. I mean nothing....The food truck must be running late or never came at all this week!!! read more

If it were possible I wouldnt vive this place a star at all, this place is an embarrassment to the franchise, all around bad service and attitude from staff before and after covid read more

A few months ago we came here for Sunday lunch. The service was horrible. Didn't get some of our order, ended up taking our apps to go because they forgot them...the whole ordeal took forever. We chopped it up to the restaurant being busy. Well..needless to say, we came back for a second time hoping the first was a fluke. Surprise.. surprise...it wasn't. After getting seated, it took 15 minutes just for somebody to come to our table, so we sat that long without drinks initially. Ordered drinks, and an appetizer. Purposely not ordering entrees at the same time so our app actually came - Drinks came - minus my bar drink, and shortly there after so did the app. 20 minutes later, we finally got our mains ordered, all while still missing my Bloody Mary. I did end up getting my drink 25 minutes after ordering it, but the food took almost an HOUR to get after ordering!...my steak was cooked to death, and I was missing my extra side of broccoli. Waitress she was going to come back with it and never did. We ate our food and ditched. We will never be coming back to this location. Almost 2 hours for lunch at a chili's for 2 adults and 3 children is insane. read more

Chili's - A medium rare stake cooked to death. - Tex-Mex Near Me - Batesville, Mississippi

The food is great but the amount of salt they put in the chipotle sauce is deadly. I was full for days. My server was not very attentive but the food tasted great nonetheless. Overall, I'd still recommend this Chili's. read more

Chili's - Chips N' Chips & Salsa - Tex-Mex Near Me - Batesville, Mississippi

We choose this Chili's as a halfway point to exchange our grandchildren with their parents. They have been staying with us since hurricane Sally hit the coast. We choose Chili's because it is a national brand that we are all familiar with. This Chili's is not like our Chili's. The service was slow and the attitude was indifferent from everyone we came in contact with that works at this restaurant. The food was atrocious. Everything must have been cooked ahead of time because it all came out quickly but was cold. Some of the food smelled like it had gone bad. Do yourself a favor and choose another restaurant. It looked like the bar was busy, so maybe that's how they stay open. read more

Employees understaffed. Hamburgers nothing to write home about. The honey-lime dressing on the Caribbean Salad with Grilled Chicken was EXCELLENT, but could not make up for the warm wilted lettuce. Two bill mistakes. Our server ignored us waiting to resolve the bill, went to another part of the room, and after we waited about 1/2 hour, another server corrected the bill. read more

Chili's - Caribbean Salad Wilted Warm Lettuce - Tex-Mex Near Me - Batesville, Mississippi

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Arrived and was told 20 minute wait. No problem. A large group came in that had already reserved their spot, but the restaurant knew they were coming. Thirty minutes passed so I went to the host to see how much longer. She rudely told me that it would be a two hour wait because of the large group that came in. I made sure she knew we were on the list, and that we had been told 20 minutes when we arrived. I asked why we hadn't been notified of the increase in wait time. Her response was that we could speak to a manager, but there wasn't anything she could do. We left and went somewhere else. Received a call thirty minutes after we left to let us know it would be an additional thirty minutes, and wanted to make sure that was okay. Ridiculous! I let her know we were already eating somewhere else and wouldn't be back. If you have a large group coming in (which they did), and you don't think you can handle it, just be honest. Don't make people sit around and wait for a time that was given that won't be honored. read more

Eat here on a busy Friday night with four friends. Expected slow service but Mary was awesome. Great service, very prompt, and good food.

(Literally awful! Don't bring kids into this restaurant) To start off with we would have left but Brison was very kind and helpful and made sure that we kept getting refills and anything we needed BUT these Two female bartenders (one blonde haired and black haired) were making their own drinks constantly only focusing one the men in the restaurant. They were cussing up a storm like would NOT bring children here!! This use to be a GREAT place but I will NOT be back. The blonde hair woman was suppose to ALSO be our waitress but she would only talk to the men behind us aka flirting up a storm so AKA SO UNPROFESSIONAL and kept asking them to come to the bar even after they said no she didn't stop until they did and when they did she would only talk to them AND literally begging them to stay after work hours. This place needs help and I will be talking about this to everyone I know. Unbelievably trashy!! no tables were cleaned. Food was good though. read more

Terrible greeter. Understand they are short staffed but business was empty and wouldn't seat us at a table and look at menu. Wanted us to stand in a crowded entry because they only had 1 waitress. Still could have seated people to help keep the entry not crowded. We were 1st line. read more

In batesville Traveling for work Never had a problem with any chili's Read the reviews unlike me save yourself a trip Tables dirty and not busy After 30 min we finally got our food. My burger was raw and my husband order wasn't correct. After another 30 min I finally got another burger to replace the first one. It was burnt to a crisp. Manager took care of the check but we haven't ate today and left without dinner. read more

I am in town to see my family, Batesville is a small town so I didn't expect much, and thats what I got. I walked in to no welcome, a woman was busy wiping down the bar area as I stood there, she looked at me, looked down and continued to wipe the bar like the ghost of ignorant christmas past. I walked past the front station and approached her. I asked if we need to seat ourselves. She answered no, as she continued to splash the mildew dish water on the bar, she added, you want to sit here. I stated no, she dropped the dish rag and escorted us to a table near another unclean table after checking the tablet at the work station where we could be sat at. The floor was dirty, the booth sticky as the dirty, syrupy covered menus that she placed in front of us. I read the menu and contemplated ordering a California club sandwich. Then like a funk storm I was hit with the unpleasant odor of spoiled food. This instantly let me know to get the hell out of here, before I contradicted food poisoning on top of covid. We left walking past this walking dish towel not saying a word, she returned the favor. Flat out garbage. This review Left by someone from Michigan. read more

Got here was over 20 empty tables and waited over an hour an half so finally decided to leave this place don't waste your time coming here.

Ehh. Slow service. Moderate food. Not worth coming to. Been here maybe 3 times in a few years and every time it's awful! Ordered a coke, syrup was running out. Ordered a sweet tea, not sweet. Nothing special about here read more

I stop by to eat and when am on the road by myself, I usually will sit at the bar to eat. I was very impress with the service there! the bartender are very friendly and if you ask to have a certain game put on the tv, they do it with a smile. Its very nice to be out of town and be able to go somewhere and they make you feel part of the community. I highly recommend this place. read more

Came here with a group of 6. seated quickly. They took our orders quickly. Took a little while for our food to arrive but not a terrible amount of time. They messed up and brought asparagus out instead of broccoli on one of the orders. We told the waitress and she said she would go ahead and bring the broccoli out. She never did. I fact they charged us for the asparagus, we did not dispute as we were relatively unattended to, were not given refills until the waitress came back with the bill and asked if we needed anything. Food was just ok. Asparagus was not good at all. Color us unimpressed and we won't be back. Wasn't the worst restaurant ever, but for what we paid we were not happy with the service or the food. read more

Went in and waited almost 5 minutes to be told there would be a 30 minute wait just to be seated and the restaurant was not even half full. Pathetic read more

Patron beware: I should have listened to the reviews. I thought, "How could a Chili's be bad?" Well, this one in Batesville found a way! The girl working the door just looked at me when I came in. I had to ask to be seated. I sat here for at least 10 minutes before someone came to the table. Seriously, at least 10 minutes!!! Then, someone came and asked for a drink order and disappeared. Ten minutes later someone else came and asked for a drink order. This is pitiful. I've ordered now and waiting on my food. I wonder if they will manage to get Nachos made in less than an hour. This is horrible. I wish I had gone somewhere else! I will never come here again. By the way, I came here a few minutes after 5 pm and the place is almost empty. No excuse for this poor service! read more

Food was good. Service was pretty good and friendly. If I had a complaint today it would be that there was too long a gap between the salad and the sandwich for lunch. read more

The restaurant was packed when we arrived and there were 20 people waiting and still our wait was only 20 minutes. Our waitress, Michelle, was excellent! She was the only one working the bar area, where we were seated in a booth. She was incredibly busy, yet we were served quickly. She was very friendly and professional! Sometimes wait staff tries too hard and end up being intrusive. Michelle had the perfect balance!! Every single item we ordered was delicious!! The stuffed chicken wings appetizer was wonderful, the quesadilla our son got was wonderful and the shrimp & chicken fajitas my husband and I got was wonderful!! EVERY ITEM was fresh and delicious!!! Will absolutely return!! read more