So far, so good! My…read morefamily recently moved so I began searching for pediatricians not too far from me. I specifically was looking for African-American pediatricians that had good ratings on Google and Yelp. It was hard but finally I came across TLC pediatrics and I was so happy I did! We are still new patients; my daughter's first visit was less than two weeks ago. Everyone we encountered was very nice and personable. Even when I scheduled the appointment, the receptionist was very kind and patient. There was not any long wait times... just a typical 5-10min here and there. My daughter enjoyed her visit up until her immunization shot lol. The rooms are definitely kids friendly and they have toys to keep children at ease. My husband and daughter returned yesterday for a sick visit and it was super easy to schedule! He also told me that it was empty and he had no wait time. He told me he really loved this office and looks forward to continuing to have our daughter go here. Btw Dr. Long originally saw us and then Dr. Washington yesterday.

I did not have a good experience with this office. I have two toddlers and we loved visiting with…read moreDr. Thompson she is very nice (and the RN)... BUT everything else is bad. The staff is very rude. The office also penny pinches for EVERY single thing in office. I'm coming from Kaiser where everything is included so maybe I don't understand how things work but my son needed to have mucus sucked out his nose and that cost $150? I could've just gone and bought a nosefrida. I should've been notified about the cost before picking the boogers out my kids nose because that was a hefty bill. Then they hounded me for the money as soon as I got the bill. I paid it and we did not last more than 6 months with the practice.

I am very thankful for the attention and kindness shown to me by all members of the team. They were…read moreall courteous, professional and personable. My wait time was very short. My present needs were attended to along with direction for managing future symptoms. I truly appreciate the staff here. I'm thankful to have access to quality acute healthcare in my community. This location provides that for me.

I had a recent problem in fact 2 different issues went to My Primary Care first Virtual arrt,…read morethen referred to Surgical consult then Dermatology but no relief so I finally decided to chance no coverage and went to Patient Fist on 2 Occasions One I had an infection on my ankle the other turned out to be an Abcess in an awkward spot both time I was treated with Respect and understanding and got the proper Treatment and Peace of Mind. Thank You ! I am so Grateful ! I wish I could have them as My Primary Care Insurer

I walked in with my grand baby 15 minutes before closing to 3 African American young ladies. 1…read morereceptionist and 2 nurse practitioners. no attitudes due to us coming last minute, just quick stellar service. They saw my baby immediately, asked their questions, triaged the issue, gave her medicine right away and sent a prescription for us to pick up the next morning. just an unbelievably pleasant experience. I will always go there moving forward for urgent non emergency matters because there is a difference. my best wishes to that practice and it's staff.

I'm very disappointed in the experience I had at PM Pediatrics Urgent Care in District Heights…read moretonight. At about 9:26 p.m., I called to ask if my child could be seen if we arrived within the next 15 minutes. The person I spoke to said yes, so we left right away. At 9:32 p.m., while we were already on the way, I received a call from PM Pediatrics asking how far away I was because the front desk receptionist said she was no longer taking any more patients. I told them I was five minutes away, and the person on the phone said that was fine. When we arrived at 9:37 p.m., the front desk receptionist refused to check us in, saying that no one had spoken to her when I called and that they were "at capacity." She told me there were three or four patients already in the back and that the X-ray room was in use, so she wasn't checking in any more patients. I'm not sure how they could've been at capacity when they have more than three or four treatment rooms. She also said that by the time my son was seen, it would be 10:00. I asked multiple times to speak with a manager or a doctor, and she repeatedly refused--saying, "I'm here." Eventually, she told me I could wait for the doctor to come out, but that the doctor was currently with other patients. I then asked for the doctor's name, and she refused to tell me--multiple times--saying, "I'm not going to tell you her name because I'm busy." I pointed out that she clearly knew the doctor's name and it wasn't like she needed to look it up and that instead of her going back and forth with me, she could've just told me the doctor's name. She then went to the security guard and told the security guard she wasn't going to go back and forth with me (go figure). I then asked the security guard if she could tell me the doctor's name, and she told me that the doctor would tell me her name when she came to talk to me. While waiting, I also mentioned that we had new insurance and asked if I could give her our updated insurance information. She told me, "one second," and then got up and walked to the back. She came out and got on the phone, ignoring me completely, and never offered to take the new information, even when I asked again if she wanted to process it while we waited for the doctor to come out. I'll admit I was frustrated, but I was not being belligerent. I was simply trying to understand why we couldn't be seen when I had confirmed over the phone that my child would be. The receptionist wasn't outright nasty, but she definitely had an attitude and handled the situation very poorly. After waiting another 10 minutes, I decided to leave. The security guard suggested I try the Greenbelt location, but I told her I would return the next morning instead. As I was leaving, the receptionist called out, "You don't have to return." I explained to the security guard that I had been told over the phone to bring my son there and that he would be seen, but apparently the receptionist "rules the roost" at that location and decides when they stop seeing patients. I've never had any issues at this PM Pediatrics until tonight, but this experience was extremely disappointing. It's unacceptable that a front desk receptionist can override what was confirmed by staff on the phone and refuse care to a child without clear communication, professionalism, or compassion. I truly hope management reviews this incident and addresses how end-of-day patient intake decisions are handled. Parents should be able to trust that when they're told their child can be seen, that promise will be honored.

The minute clinic is located inside CVS and it employs a nurse practitioner. She is thorough and…read morespends a lot of time with patients. There is usually no line. And the cost is far less than comparable clinics down the street which run around $250. The cost for visiting the Minute Clinic is around $70 and the nurse will call in any prescriptions for you. Note that you must sign in at least 15 minutes prior to close or they will not accept you. Also, the Minute Clinic desk is not located at the pharmacy.

Warning. They will charge your credit card even if you have insurance and not tell you…read more I made a covered checkup appointment through my insurance website (!), which clearly listed my insurance information in the CVS Minute Clinic appointment portal. So the computer had it. Second, the nurse herself scanned the insurance card again at the beginning of the visit. Apparently this charade is just so that you think your insurance payment will occur. But it does not. In short, do not go here, ever. You will just find yourself with the nasty surprise of getting charged the full price on your credit card, and then have claw back your money from your insurance. Minute Clinic is a for profit scam that pretends to take insurance, while perhaps 'confirming' to insurance that the visit happened. And making more profit by saving the entire billing staff. That is on you, good luck. This is a medical McDonalds, not a clinic.

09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

My 19 year old daughters primary care Dr. is Liam James Gaugh , D.O , she was seen in his office…read morefor severe abdominal pain and chest pains. Her appt was scheduled for 2:00 pm on a Friday , she was not seen until a hour later. my daughter was vomiting before he entered the room. He did a brief evaluation, prescribed her nausea medication, sent her to the lab for blood work and put orders in for Pelvic exam and chest x ray , which had to be scheduled ! My daughter was so sick and weak when she FaceTimed me that I had call someone to piCK her up because she drove herself to her appointment. Once I attempted to call someone in his office to assist her it was 5pm , closed for the day . my daughter had to leave Camp Springs to go to Kensington because they was a appt available for her pelvic exam that day . In route there my daughter vomiting continued , upon arrival my daughter's vomiting continues . Instead of going to radiology she went to urgent care ! She was treated until they were closing at 11 pm , the transported to Gaithersburg for observation & treatment until The next day ! Diagnosed with food poisoning and severe dehydration. They failed terribly in patient care ! Not to mention Camp Springs has an urgent care literally 50 ft. From the internal medicine dept that she should have been transferred to before he clocked out ! I also don't understand why in her condition and age , he didn't he care enough to ask did she drive herself there before discharging a patient experiencing chest pains and abdominal pain. I Am very pleased with the care she received at Kensington and Gaithersburg.

We have always had a great experience at Pediatric Place. The staff is always pleasant and helpful…read more When I was late for an appointment, when I was living farther away, they did what they could to get me and my LO seen asap without having to reschedule. Dr Meghan is amazing, just a friendly and warm person, makes you feel very comfortable. IF you're looking for a Pediatrician I highly recommend these folks.

My children have been patients at Pediatric Place since they were both only a few days old. They…read moreare now 13 and 9. As a nervous new mom, Dr. Schaeffer put me at ease. We have only ever received solid, knowledge-based care. I don't feel rushed during appointments and I appreciate the follow-up visit details they send me. I've also never waited more than 24 hours to have a prescription refilled. The front desk staff is efficient, organized, and helpful. It is rare that we have to wait very long for our appointments. They have extended hours Monday-Thursday, and are even open on Saturdays. I 100% recommend this pediatrician to those who live in and near Pasadena, Maryland!