I would absolutely NOT recommend this business. We were there yesterday with our 4 year old son and he left looking like someone brutally beat him up - blood everywhere and he was so swollen he could barely open his eyes. We understand that anesthesia as well as surgery can cause effects but it seems like he had an allergic reaction that wasn't even addressed. Halfway through the surgery they came out to ask if he was allergic to Motrin or Tylenol but did not explain why this was needed information. The communication was horrible!
When we went back to see him after, they told us "he was a little upset" but a nurse was holding him while he was screaming he wanted to leave as well as bloody. They didn't even wipe his face after!!! Our son never acts like that and until he came home, napped and calmed down - he was not the child we know. He was scared and wanted out immediately from those people!
The fact that us parents weren't invited back to ensure his wake up was not a scary thing to him is unacceptable. Simply having us there with a familiar face and voice could have changed this experience (even if just a bit).
This is a surgery place specifically for children and at no time did it seem like anyone was specialized in working with children as there was 0 empathy shown for him. We were rushed out of there and given no discharge paperwork. Today - someone called to follow-up to "see how he was doing" and asked us if we've been giving him the Tylenol, Motrin and ice packs 3-4 times a day. NO ONE DISCUSSED THIS WITH US YESTERDAY!!! No discharge paperwork just sign here he's good to go and stared at us until we left.
I would STRONGLY say to never bring your child there - as us parents are completely distraught by the way our child was treated. He deserves better and we put him in a situation to be uncared for as a child, let alone a human being. read more