On Friday December 9th, 2022 my 4 year old came home from school and she was holding the side of her face. I asked her what was wrong. She said that her Miss Kim had hit her. I called the school immediately to follow up. I asked for Maria the assistant director, I was told she wasn't available at the moment. I told the person that answered the phone what the matter was and please have her return my call immediately. She called me back she stated she had talk to both Miss Kim and Miss Rita. Miss Kim stated she didn't hit her. I told Maria I would call her back. Instead of calling back I waited until Monday December 12th to speak to someone in person. When I got to Childcare network I asked for Maria. I was told she was in the classroom assisting another teacher. I walked to the back to find her. I found her in another classroom. I waited for her to come out, I asked if I could talk with her and the teachers about the incident. She said yes, but I already told you on Friday that she said she didn't hit your daughter. We headed towards the class my daughters in and the lead teacher was in the classroom. I asked the Miss Rita if I could talk with her and she stepped out in the hall. I asked Maria if my daughter could be moved to another classroom she told me no that she couldn't be moved. I said to her my child gets slapped by one of your teachers and she can't be accommodated. My daughter grabbed on to me and told Maria she was scared and she didn't wanna go in the classroom. Maria shut the classroom door on us and went and sat down. I end up talking to the Miss Rita and she said she didn't see the incident because she was out of the classroom. Then she went back into the classroom. Maria came out walking fast avoiding me. I caught up with her and I asked her for the district manager's number. She stated she had to find it. We go back up front she looking all over the desk and the wall. Looking crazy and lost looking for the number. Looking all out the door. I should have recorded her. I looked on the wall and I saw paper posted that said chain of command. I asked her was that the number she said yes. She acted like she didn't want me to find that number nor give it to me. I call the district manager of course she didn't answer. I left her a message to call me back. I asked Maria can I see camera footage she stated they don't have camera's. I talked with Miss Kim about the incident between her and my daughter. She explained that my daughter was touching the wall and about to tear art work off the wall and she was trying to stop her. I really don't buy that because my child doesn't tear anything off the wall at home and she is not a bad child and she doesn't give anyone any trouble. She said she grabbed her by her shoulder and moved her from the wall and may have back handed her or accident and didn't realize it. She apologized to my daughter. If she had or tore the art work it could have been taped back together. Art work doesn't have feelings my 4 year old does. So the district manager finally called me back. Basically she apologized for what happened and stated an incident never happened with those teachers. To basically give their school another chance. But this isn't the first incident that I have had with the teacher. The district manager went on to say when she got my report that I'm the same mom that made a report last time. So what. When I don't see things going correctly at a school I will report it. I don't recommend this school after all me and my child had to deal with. The last person I expect to place their hand on my daughter would be a teacher. This should be an atmosphere where students should come and learn and have fun with their peers. the last thing they should be having to worry about is a teacher attacking. read more